Chem-Dry Carpet Cleaning by Warren

I used this company to clean my carpets and couch/​love seat. I called them based on Unilocal reviews. I live in Chicago and they were easily able to accommodate my schedule when coming down to Naples. In fact, everything was easy in dealing with them. Phyllis and her son came and did a great job. So great that I scheduled them to clean my tile and grout. We have white tile and white grout throughout or condo. (except bedrooms). We purchased our condo 3 years ago and I have no idea when tile was cleaned last. In lifting the dining area rug, we could see what the grout was supposed to look like. Ours was variations of black! Phillis and her son did the job while I was gone. When I returned and saw my floors, I literally had tears in my eyes! It looked brand new! Billing and payment was reasonable and easy. I will use them again and again and would recommend them to anyone and everyone!

Once again I am thrilled with the service and work from Chem Dry by Warren. We replaced all our carpet with tile a few years ago and needed it cleaned, especially the grout. After their expert work the tile and grout look brand new plus they gave us great tips on how to keep it looking great. Thanks again folks. You are the best.

Love this company!!! I use them up north too! Reliable, honest and priced right! My carpets look brand new!!! Thanks Phyllis & Warren!

First, I would like to say, look at the reviews… the one by Debra T is fake– she has only reviewed this company, and she looks surprisingly similar to the person who came here to clean… hmmm…
Now here is my experience– from a real Unilocaler. :)
They were quick to schedule us in for an appointment. We called this company because we received a coupon in the mail for their company. The coupon was for 15% off carpet cleaning.
They arrived– in fact, they were early! :) This was a mother and son team. They were very friendly. They came in with what appeared to be a small steam cleaner– only it didn’t steam clean. Is it rented? I don’t know. I have had my carpets cleaned by Stanley, and they come in with huge equipment and many products and protective booties and whatnot.
They cleaned our living room, dining room, stairs and bedroom– for a total of 767 square feet, for $ 397. We presented them with the coupon, but they said they wouldn’t honor it because it was another franchise. What???
We were then told our dog cannot be anywhere near the carpet for 2 hours! What kind of chemicals are they using? ugh.
The carpet looks decent– cleaner than it was for sure. There are still many stains (we recently purchased the home, so they are not our stains). I’m not sure if they will come up or not if we went with another company.
I was surprised they were out of here in less than an hour. I was surprised they didn’t honor the coupon.
They did an alright job, but next time, I will hire the bigger company, and I will pay less. :)
P. S. I called Southwest Chem Dry, and they would have charge $ 158 less!

We used Chem-​Dry recently and were very pleased with them. They were on time, professional, polite, efficient, and friendly. I appreciate that Phyllis was honest when I asked about cleaning my couch. Instead of talking me into a pricey cleanup (as others may have done), she told me all my options — including ones that didn’t include her service. I highly recommend this company and will use them again when needed.

We called Chem-​Dry by Warren based on the one Unilocal review that I found. I had a window of 1−3PM when I made my appointment. Tony, Warren’s son called to let me know the exact time he would show up about an hour before he did arrive at 2PM. Tony did an excellent job, he was very helpful and told me to make sure I changed the AC filters to prevent the air from pushing dust into the carpet edges along the baseboard. This creates a dark strip that does not come out. Another tip was to never use resolve or spot treatment products to spot clean. The only thing you need to think about is that the pricing is presented in three options. 1. Is a complete cleaning, 2. adds a sanitizing solution and 3. adds the sanitizing and a stain treatment like a scotch guard for furniture. My recommendation is to just go for option 1 and if later you get stains or need sanitizing just call them and have them come to clean.