Seasons Hospice Inpatient Center

My experience at Seasons occurred in May 2013. After 18 months of bravely battling cancer there was nothing more that could be done. The most important matter for me was to give my partner of 29 years the best care I could find. In reaching out for recommendations, Seasons was described as a place that would exceed my expectations. When we arrived, the staff immediately attended him. It was evident that there wasn’t much time left.
With tumors in the brain, his body began to jerk. Thanks to the quick reactions from the staff, which included a doctor, medications were administered to prevent seizure. It was comforting to see my partner treated with dignity and respect. It was so clearly evident that the staff was dedicated to keeping their patients comfortable and the family informed.
I stayed with him all day and night until he took his last breath. The kindness and attention provided to me, other family members and friends will not be forgotten. Bereavement has many faces. For anyone who has gone through it, it is not uncommon to experience a whole host of feelings. Seasons is aware of the many different ways that people grieve over the lost of a loved one and are trained to care for the needs of the family.
Watching my partner take his last breath wasn’t easy, but when he did, all of us who were there in that final moment were given the privacy we needed. I know without any doubt that I could not have made a better decision when I agreed to accept hospice care for him. He parted comfortably and peacefully. He will be missed for as long as I live and for as long as I live I will have peace of mind.
Thank you Seasons for your dedication and service!

Took excellent care of father-​in-​law during his final days. Treated him and family with respect and kindness.
Facility was clean and inviting.
People who work there were professional and helpful.
Could not have asked for a better situation.

My mom was transferred to Seasons Hospice of Naperville on March 27, 2014 direct from Rush Copley Hospital. Prior to her being transferred we were «sold» on Seasons and how comfortable they make their patients «even providing milk shakes» to ease any discomfort. My mom had been on continuous oxygen since January of 2013 having been diagnosed with COPD and a tumor in her lung. At Rush Copley she was retaining too much Co2 and they suggested we start looking into making plans for hospice. Kathy from Seasons came to talk with us and explained their process. Lindsey from Hospice came by and prepared my mom for the transfer… asking numerous questions about my mom and her condition. All this time we did not know SHE WOULD NOT BE GIVEN PROPER OXYGEN FOR HER NEEDS when transferred to Seasons Hospice. My mom was given a small amount of morphine prior to her ambulance transfer to ease any anxiety. We met the ambulance at Seasons and they asked that we wait in the waiting room while they «got her settled». After a ½ hour in the waiting room, my cell phone rang, it was Seasons Hospice stating my mom had arrived and she was getting settled. I told them I was sitting in the waiting room. Sheila, the nurse, did not know we were there and came to talk to us and explained my mom was in her room and she received some more morphine to slow down her breathing which was too rapid. Sheila stated we could see my mom. Upon entering her room… my mom was basically dead. We were stunned and could not imagine what had happened. Sheila stated she will die in a matter of minutes. Again, we could not imagine what was happening. Our minds could not process what was taking place. We had planned that maybe she would live a few more days and all of us would have a chance to say goodbye. But the combination of no oxygen and too much morphine took her so fast. We cannot understand why no one told us that she would most likely die within a short amount of time after arriving at Seasons due to lake of adequate oxygen and why no one came to get us while we were waiting at Seasons.
So, if you read this review, my advise to you would be ASK QUESTIONS BEFORE YOU ENTER HOSPICE, DO NOT «STEP OUT OF THE ROOM» WHILE THEY GET YOUR LOVED ONE «SETTLED», MAKE SURE THE FACILITY KNOWS YOU ARE THERE WAITING. If death is eminent, leave your loved one where they are if possible. Unfortunately, there is a bitter taste in our mouths on how this was handled and makes us think Seasons only wanted the money. Good luck with your decision…

It seems really strange to review a hospice place on Unilocal,as typically I spend most of my time on here trying to figure out which place near me has the most rockin’ tacos… But, hopefully this admittedly odd review helps someone out there who is faced with the difficult decision of where to take a loved one for end of life care. When I had to make the decision, there were no resources beyond which one was located in the most convenient spot on Google Maps.
My father, who passed away late last year spent the final years of his life totally un-​insurable. He was basically the poster boy for why we so badly needed the Affordable Care Act. When you’re a family member of a pre-​ACA Medicaid patient, you just get used to seeing them get whatever the next vaguely acceptable barebones level of care beyond nothing is. So, when we had the choice of hospice places covered by Medicaid, I was fully expecting our options to be just as terrible as the scary bad hospitals we’d spent the previous years in and out of.
Seasons was fantastic, in every sense of the word. The transition to hospice is an uncomfortable one, largely because of the inevitability of the whole situation, but the staff at Seasons go above and beyond to make you feel at home there. They treat their patients with dignity, and the nursing staff would always make sure to fully explain to the family both what they’re doing as well as how the various stages of death work and what to expect.
My dad was lucky enough to have a wholly unexpected turnaround when he was first admitted, and after a few days was upgraded to Season’s home care system for a couple months. Again, we were used to how things in the Medicaid world works, so when they pitched the idea of moving him back home and outfitting my parents’ house with medical equipment, I was expecting it to take so long that it wasn’t even worth doing.
Not so. They were so speedy and on top of things that the guy who was dispatched that day to meet me at their house to unload a hospital bed, oxygen machine, and assorted other stuff beat me to their house. From there, they assess your needs and figure out how often a Seasons nurse should come out to your house. You’d think it’d be weird to have someone you don’t know stopping by all the time to do various medical maintenance tasks, but again, the nurses go out of their way to be so pleasant that their visits quickly gain a vibe of feeling more like you’ve got a friend coming by to hang out and see if you need anything rather than some weirdo coming over to help your dad die more comfortably. The transition back to inpatient hospice was also similarly smooth, with Seasons organizing absolutely everything along the way.
I suppose that brings us to the morbid conclusion of this all: While you can’t choose when or how you die, when you’re given the option of hospice care, it’s worth taking, especially with places like Seasons in Naperville in this world.