I wish i could give 0 stars. This is by far one of the worst kfc’s i have been to and i didnt even make it past the ordering box. I came through the drive thru on 6÷17÷16 around 6 – 6:10pm. The guy in the car in front of me looked upset and kept saying«what are these people doing?» Theres was only one car at the pick up window and we waited for at least 10 minutes before someone finally came on and took his order. Then he went to the window and i pulled up to the box, and waited for exactly 5 minutes and said«hello?» Because nobody ever came on. Someone in a rude tone told me to hold on. I waited at least another 5 minutes as customers behind me backed out and left and the customer in front sat at the window waiting for his order still! I said«hello?» again n the same guy told me to wait again. I just said whatever and started to back out and leave and as i did i hear the guy through the box say«people are so f*#%^** annoying!»… Lol this place is pathetic. Im sure they will probably shut down soon and if they dont they need a major remodel of the building and staff!
Philthy V.
Place rating: 5 Napa, CA
My favorite fried chicken in the world ! I eat here all the time, place is spotless, food is great, prices are great. What more could anyone ask?
Susie G.
Place rating: 3 Concord, CA
There were no other customers when we arrived the man that helped us was putting chocolate chip cookies in bags. I stood there as he continued to bag I finally said I’m ready when you are. He said oh ok what would you like? The restraint is small and smells of a dirty bathroom. I had the potatoe chicken bowl. It was very good. I would order it again but would never eat it there. We took the food to go.
Ashley H.
Place rating: 1 Napa, CA
this is the absolute worse place ever!!! the customer service is horrible! its extremely dirty from the salt and pepper shakers to the trays and the floors! the trash looks like its never been emptied or even wiped down! they stop cooking chicken hours before they close and if you make a big deal about it its no less then a 20 min wait! i went through the drive through and the man at the window continued to yell at me and before i could even get a word out of my mouth he would yell«what else?» so i sped out of the drive through and went else where! especialy if you have young kids i strongly dont recomend it! its completely unsanitary!
Mike W.
Place rating: 4 Tustin, CA
i’ve discovered a greater appreciation for KFC ever since i found out it was 1 of the michael jackson’s favorite food. this kfc is nice — it’s clean, the staff friendly(even tho we were asking for endless amount of hot sauce) and lots of room to spread out and eat. long live the colonel!