CF Design Center

Jordy did my kitchen remodel of granite and a beautiful diamond tile backsplash. He also took care of all our bathrooms and upgraded our counters to granite. Very professional, has always kept us informed of the whole process and takes pride in making sure the job gets done efficiently. Home Depot and Lowe’s can’t beat his price. I would recommend Jordy if you are in the market to remodel and upgrade your house. As a realtor, I am confident in his business and will refer any of my clients to him.

This is the worst business i have ever encountered in my life time ever. They were extremely over priced and the sales person when confronted with their over inflated pricing was extremely obnoxious and rude. And when we agreed to disagree on pricing he was less than a man and could not even shake my hand. In my opinion you should consider looking else ware for a honest deal on flooring.

Buyer Beware! This company goes under several names — A Castle Flooring, CF Design Center, and C&F Services. I hired this company to add stacked stone to 2 fireplaces, install granite countertops in large kitchen and two bathrooms and then also decided to have them rip out my fiberglass shower and install travertine tile in my master bath for the tub and shower area. I thought the first part of the work with stacked stone and granite went pretty well except for kitchen backsplash which was grouted incorrectly but after 5 days of digging out grout was fixed to my satisfaction. My bathroom is a different story! The company did not know what they were doing! Upon firing this company I had a slanted ceiling, screws through tile to hold them in place, holes drilled through tile which was to be my drain, and a border of two tiles placed together all around my tub and shower area which I was told would be bull nosed but looked like a HOT MESS. I talked to another contractor who then proceeded to tell me the hotmopping was not done correctly and I would without a doubt have a water seepage problem which could cause mold amongst other issues. He also out that the travertine tile used was very low grade, there were numerous chips at the edges because they were not allowing enough spacing, and that whatever they intended with the two tiles to form a bullnose would take weeks even if they could pull it off. He indicated the whole thing needed to be gutted and redone at a cost of 3x what I paid (due to demo and rebuild). If I had hired him from the start I may have paid a little more than what I paid but it would have been done right from the beginning. Upon demo, they confirmed that the hotmopping wasn’t done correctly — the tub was not appropriately wrapped nor were the benches I had installed hotmopped at all. What was even scarier was the electrical rerouting that was done could have started a fire because they hammered nails around the wiring and had the wire attached to the outside of the frame (non protected). Also, I pointed out to the guys working for CF Design Center that the shower head was not properly centered before they tiled. To fix the issue they slanted the piping to the left to make the adjustment which would have negatively affected our water pressure. Also, the new valve that was installed was filled with mortar and would not work. I walked into a storefront in Murrieta and foolishly assumed this company was licensed. When these problems occurred I asked, Jordy Novelo, who said he was a partner in this business for proof of his contractors license and insurance and he would not provide. Upon further research, no one has any record of this company having a contractors license. On many occasions Jordy Novelo told us not to worry «we are a million dollar company with a million dollar insurance policy». This company is not to be trusted and neither is Jordy Novelo. Stay Clear!