I have been waxing for 9 years and finally decided to take it to the next level and get laser done. I was recommended to come here by a friend and I thank her every day for finally convincing me to get it done. Although it’s a good hour and a half away from my house it’s well worth the drive. Every appointment I walk into the office and am instantly greeted by the fantastic and friendly staff. Shalena at the front desk is always first to ask me how I’m doing and to check if I need anything before I go back. Shalena helps to schedule my appointments and is very flexible to work with my busy schedule. I also had to change an appointment and Shalena was nothing but helpful in doing that for me. She is very professional and always makes me feel welcomed from the moment I walk through the door. I just finished my fourth treatment of laser hair removal with Nicolle. Nicolle made me feel extremely comfortable and at ease while I was getting treated. Sometimes this type of treatment is not the most glamorous, but Nicolle made it flawless. She is very knowledgable and made sure I was fully aware of what to expect during and after the treatment. She takes the time to listen to all my questions and never makes me feel rushed. Nicolle is so friendly and caring and I truly appreciate how she really gets to know all of her patients. Nicolle is so good at what she does I swear she has a magical power. She is able to make the laser treatment as painless as possible. When she’s finished I am always amazed at how fast and painless it was. With every laser I have seen more and more results. The hair has grown back thinner and lighter and in most spots I see no hair at all. I am so pleased and happy with my experience. If you are thinking about getting laser I highly recommend going and seeing the amazing Nicolle. You will not be disappointed.
Amber D.
Place rating: 5 Redwood City, CA
Dr. Lowen is amazing! I’m currently receiving treatments for laser tattoo removal. I have black angel wings on my back, so I was a bit skeptical about the effectiveness of laser removal. My first appointment was June 10th, and my second was July 15th. My next one is coming up soon. So far the ink has been fading and the lines are breaking up. Dr. Lowen and his staff deliver the highest quality of customer service, and are very considerate of my situation. The procedure isn’t the easiest to go through, and they have been VERY patient with me. I would definitely recommend them to anyone considering laser tattoo removal! Five stars!
Kelly F.
Place rating: 5 San Francisco, CA
The Saphire 3 Photo facial treatment was the best thing I have ever done for my face. The treatment itself was very relaxing and not abrasive at all. Immediately after, I was pink(like after a good facial) but after an hour in the car, there were NO signs that I had anything done. The results are amazing! My skin felt soft, hydrated, firm and collagen full. Two weeks later, I am still enjoying the benefits — skin still hydrated, bright and toned. I will definitely splurge on this treatment again.
Caroline A.
Place rating: 4 San Jose, CA
(Note; this is the same business as the Unilocal review for Dr. Lowen) I read the reviews for Dr. Lowen and was very surprised. I had gone to see him about the same time; Spring and early Summer of 2009. I had interviewed many, *many* doctors to perform my breast reduction surgery. My husband and I’s business was struggling financially(as was every business owner) so cost was a deciding factor during my search. Here is what I used as my criteria: –Cost(out of my pocket) –Accepted my insurance(Blue Shield) –The doctor had to have«before» and«after» pictures of actual patients they performed the same surgery on, and available for me to view. The variation of the«after» pictures amongst the different doctors surprised me. I was also shocked at what some women were allegedly happy to settle for. I was so mortified with one doctor’s portfolio, that I asked her pointedly if her clients were happy with the results she had achieved for them. She said that they were. Hmm. She also said that the surgery would take about 2 – 3 hours. Double hmm. After interviewing about 5 doctors in person(I did phone interviews and also web research), I had selected Dr. Lowen to perform my surgery. Here is why: I could see immediately that he was meticulous. When I reviewed his portfolio with him, he could recount in fantastic detail each one of his surgeries. I remember remarking on one patient’s results as «incredible», as it was obvious that she was suffering considerably from the size of her breasts in the«before» photo. He agreed on the medical points, but he immediately noted how many cc’s he removed from each breast during the procedure and how many cc’s he would like to have taken out, and how it would have effected the contouring of her breasts. These are details that I would have not noticed, but that he saw with crystal clarity. I asked when he performed the surgery, expecting that it was within the last few years. It was over 10 years ago! He was just as meticulous with each photo I subsequently asked about. I remember telling him that he was probably born an accountant, but that he grew up to be a plastic surgeon. :) In the end, it was the financing that kept me from having him perform my procedure. It wasn’t for lack of trying however. He saw me for 2 or 3 appointments after that, on his own time, to file my paperwork and photos to my insurance company. When they wouldn’t budge after a couple of rounds, he suggested a loan. When I was denied for the medical loan, he followed up with the loan company to try and persuade them. This is when I decided it was not going to work. Through this whole process, I learned a lot about how doctors outside of the HMOs and PPOs work. The doctors that I would trust, like Dr. Lowen, choose to work on their own so that they can do business their own way. The PPO doctor I interviewed(and was recommended to me, BTW), spent 2 – 3 hours on her procedure; Dr. Lowen spends a minimum of 5 and an average of 6 hours on the same procedure. The 1st doctor *has* to spend 2 – 3 hours on the procedure; that’s all everyone is going to get paid for from the insurance company. «Everyone» is: the doctor, the nurses, the surgery room, the anesthesiologist, etc. Dr. Lowen rents a nice office, but he still has to rent the surgery facility, pay the nurse(s), pay the anesthesiologist, etc. Not much«wiggle room» for his fees. Other doctors that had wiggle room in their fees owned their own surgery facility, had a diversified practice, etc. Factors that allowed them to spread«costs», ie, losses, over a larger spread. In Summary: If you’re looking for a plastic surgeon, if you care as much about the aesthetics as you do the medical reasons and you can afford today’s healthcare costs, please give Dr. Lowen a call. He’s a good surgeon and seems to be a very nice gentleman. I hope that he can weather the economic climate, as I would hate to think that the community could lose such a talent.
YOLANDA A.
Place rating: 1 Anderson, SC
I went for a tattoo removal consultation about 1 ½ month ago and they are just ridiculous. I have 2 really tiny tattoo’s that i wanted to remove and they wanted to charge me $ 185 per session. I said their F-ing crazy! The nurse was at least honest with me and told me to shop around so i did and found a way better place and was not expensive like this one!
R L.
Place rating: 5 San Jose, CA
I am getting tattoo removal here. Adrianne has been doing it but I hear she is no longer working at his office. Bummer! The progress on my removal is great. The three things I would change about this place are: 1. They changed their payment policy to paying before(when you get your appointment) VS. their old plan of pay before you leave office. 2. They make you keep your old tube with you and lug it around. It’s the tube that the laser squirts all the dead skin on. So here I am with a dead skin tube in my car — YUK! They make you pay for a new one if you lose it. Very uncool, just include it in the price of removal because that’s just gross. 3. Dr. Lowen did my last removal and I was uncomfortable. He kept giving me a hard time about not damaging his seat with my heels. So I was trying to keep my feet away from the chair the entire time. No personality but I hear he is a great doctor?! I liked it better when Adrianne was there. But they are doing a great job on my tattoo and that is what matters most to me so you deserve the 5 stars.
Linda B.
Place rating: 5 Mountain View, CA
I’ve been going to Dr. Lowen on and off for 10 years. He’s a laser expert, and has helped me enhance my appearance in very small ways. Not everything is expensive, either, and that’s the stuff I take advantage of. I’ve had brown spots removed from my hands, a little hair removal, tried Botox once, and recently had a surgery done in his office. He’s very knowledgable and is fun to talk to about his work. He loves surgery, but also seems to really enjoy the benefits his patients receive from laser treatments. And his staff… wow, I can’t say enough about how wonderful they are. The office is filled with good vibes from the moment I walk in. He’s a one-man office, so you’ll be dealing with him, unless a nurse can do some of the procedures(e.g., hair removal, brown spots), but don’t be surprised if it’s Dr. Lowen who treats you. Call the office and ask about their twice-yearly open houses where you can get reduced prices for some of the treatments; that’s what I do – kind of prepay for some things at a discount. If you’re like me, you’re maintaining your home, your car, and your family. Well, don’t forget to do a little cosmetic maintenance on yourself. A few years ago I decided to have a small budget for a cosmetic dermatologist or plastic surgeon, and thankfully, I found Dr. Lowen who can look at something that I see as needing a fix and explaining how it can be accomplished. Sometimes it means I have to wait a little longer because I have to save more money, but it’s well worth it and makes me feel great to take care of myself… my life… so nicely. Since he keeps up with the latest technology, it means a lot of the procedures that used to be done under general and take place in a hospital can now be done with a local right in his office, and that means the cost is seriously reduced. So if you’ve been thinking of something you want to discuss with a plastic surgeon in a warm, confidential environment, you can trust Dr. Lowen to take good care of you.