Jeffrey L Visotsky, MD

Terrible service and total lack of caring. Met with Doctor for literally 1 minute and then his nurse practioner explained the procedure and need for followup care. Scheduled me for a Thursday at their surgical center knowing they would never do me there due to my BMI, and when I found out the Monday evening before the procedure I was cancelled, they gave me a date a month away. They knew I was on a time line for when I needed it to be done and swore and I mean swore if I didn’t get that Thursday I would be on the Wedsnesday before. Told me I could try other hand doctors in the group but didn’t help me to get in to see them and it was like starting all over again. His procedure planner couldn’t have cared less. Boy, was friendly when we started but any problems, forget dealing woth this hiuge practice.

Dr. Visotsky is an excellent doctor. He did my carpal tunnel procedure 10 years ago and it is still perfect to this day. He takes a tremendous amount of pride in his work. I saw him again recently for the first time since then. He knows exactly what needs to be done and does it the fullest and healed me both times.
I want to address the short time the patient spends with him. This is a team approach. First you see an introductory person who gets the basics and then starts the x-​ray person. Then you will see a nurse who is PHENOMENAL. She was there 10 years ago and is always the person you see immediately before Dr. Visotsky. She is highly knowledgeable, patient and friendly. When you think about this business, it is loaded with pulling, pushing, feeling, testing motion, movement, «does it hurt when I do this?» She does all of this stuff. I was with her at least 10 minutes, maybe 15. She gets all the information makes sketches to explain to the patient what the issue is, and is highly compassionate. She is obviously highly trusted and she moves it along. The wait is way too long as it is too see all these IBJ doctors, if Dr. Visotsky did all this fact gathering, the wait would be triple what it is now. In my case I had tendonitis and needed a cortisone shot.
When Dr. Visotsky came in, it was for 5 minutes max. He reviewed the x-​ray, confirmed the nurse’s findings and gave me the shot. I asked a few questions and that was the end of the appointment. If you think of the time spent with him as needing to be a lot, you will be highly disappointed. I was treated for over 30 minutes and was highly satisfied. Dr. Visotsky did what he needed to do and I appreciate their team approach. The hand holding and working together to find the problem is done by the nurse. He is the solution man at the end. If you think the nurse is just a warm up act until the real doctor comes in, then you are not understanding their team approach.
Be sure to have all your questions lined up because once he steps out of the office he is gone for good. But you have 20 minutes discussing your issues with other people which gives you plenty of time to formulate your thoughts.
His business is doing just fine, he is a master at the upper body area in which he specializes and doesn’t need my help. But after a second successful treatment, I want to not only highly recommend him but to explain the process of that office. It threw me for a loop the first time, but second time around, I really appreciate how efficiently they work.

I’m honestly in shock by the two reviews posted about Dr. Visotsky. I couldn’t disagree more.
I really like the doctor and his staff… can’t say enough good things about them. Every visit I’ve seen the same team people who have taken the time to remember even the littlest things about me… e. g, I hate pink.
Yes, the doctor visits are short (as others complained about) but a better way to describe them is efficient. They answered all my questions and made sure I understood what laid ahead. I never felt that I was being rushed out or not being tended to thoroughly. This goes for my appointments before and after my surgery.
I broke my wrist and had to have surgery (plate and screws) to repair the break. My surgery went very well and almost three weeks out of surgery, I’m pleasantly surprised by how well my arm is doing. My scar is healing nicely (which I was of course worried about) and that is due to how well my stitches and staples were done. I have great motion back already and it gets better daily.
Dr. Visotsky is an excellent surgeon. His staff is knowledgeable and very helpful. Actually, everyone I’ve dealt with so far at Illinois Bone & Joint (Morton Grove and Des Plaines) have been great.
If you are unfortunate enough to have a hand, wrist or arm injury, I very much recommend Dr. Visotsky. (He’s not a Podiatrist like the category says either. Don’t know how he was categorized that way. I will try to get that changed.)