Lu Jing MD OBGYN

I wish if I can give zero star! Stay away from this Dr. She only cares about money, but no patients. I was sent to ER twice because of her unprofessional diagnosis! Fortunately, I found and switched to a best OBGYN eventually!

Dr. Lu Jing helped my wife gave birth to 2 of my beautiful daughters. We had some complications on my youngest one since my baby was way too big to come out. Her expertise and experienced helped my wife gave birth a healthy baby. Dr. Lu Jing has a big heart and is a compassionate doctor. Thank you, Dr. Lu Jing. You will be forever be part out our life. Thank you so much.

By law woman can go to any OB for an annual well woman exam for free (once/​yr). In Dr. Lu Jing’s office I experienced whats free service like! The front desk knew I came for a well woman exam, still asked me to pay a copay, then I asked shouldn’t it be free? So they did not ask more, obviously they charge anyone who don’t know about it! I waited for 40 mins, finally Dr. Lu Jing came in started the exam took sample from me, finished in two mins and then get up walking out, so I stopped her: excuse me, so whats going on? should I come back for the result, and what am I be able to know the result? She turned around told me: I don’t have time for any of your question and you should not ask me any further question till your family Dr. referral you to me from your insurance company! OMG… ok, then whats the point for the exam? if I cant even know my result? and she expects after all this, after I’ve know how hunger she is for money, I would not possibly ask my dr to referral me to you! I guess she just likes to see cash patient only, because there are many Chinese pregnant woman paying cash to see her.

I had a referral to see Dr. Jing Lu to for a consult. When she first came in the room I told her that I wanted my IUD removed. She asked me why & I told her that its been almost 5 years. Her response was «iud for 5 years is expensive & I’m not gonna put in a new one for you» uughh… That’s for me to decide & my I’m pretty sure my insurance will cover it. I didn’t say it but I thought that to myself. She insisted that get a referral for an Ultrasound cause she couldn’t find my IUD. Sure… Whatever it takes to milk some money from the insurance company.
This is not the reason for my 1 star review tho. This is why…
I got my approval for my iud removal & called today to make an appointment.
1^st attempt: the person that answered the line just said «hello» so I had to ask if this was the doctors office & they said yes. So I told them I had a (approved) referral for my IUD removal & wanted to make an appointment. Well, in the middle of talking I noticed there was no response? So, I kept saying «hello» & realized they put me on hold (without telling me) wtf?
2^nd attempt: same as above.
3^rd attempt & last straw: this time the receptionist asked me what insurance I have & I told her & she told me my insurance company Never approves IUD removals. I told her I had the letter in hand & read it to her & the authorization code. I told them to check cause they should have received a copy of the letter too. Once again… No response. Hmm… realized that she hung up on me. Really? Wow… Never dealt with a doctors office like this before. I just wanted to make an appointment.
So, I do not feel comfortable going to a place with such bad business practices. They were rude & very unprofessional. I know they are Asian & if I felt there was a language barrier I would of busted out my Chinglish!
Anyhow, I filed a grievance with my insurance company & requesting a new OB.
Stay away from this place! She had an office in Monterey Park & one in City of Industry.