LeCiel

This is definitely one of the lower-​end portions of Sandestin resort, being the farthest from anything. But there is still a pool, a fitness center and spa, and many included amenities. The rooms also have a minifridge and microwave, and are nice. But this place doesn’t even have a front desk staff; you have to check in across the bay.

For some reason I thought this was closer to the Village of Baytowne Wharf than it was (2 mile walk) and is WORLDS apart as far as amenities. Its like theyre run by two totally different companies…
We took advantage of the end of year $ 73/​night room rate and I think when I booked it I could have gotten a village studio for the same or slightly more. I should have.
This isn’t any nicer than y our typical Hampton Inn. I booked a «bayside» room but because we were on the 3^rd floor, the view was a few palm trees with no view of the bay.
Village of Baytowne is 4 stars with easy access to shopping and restaurants/​nightlife. Le Ciel is not. I won’t stay there again.

Attending a 4-​day conference here and I regret not reading the Unilocal reviews and only taking the website photos for face value. This place is awful.
It is truly deceptive advertising with the description and photos posted on their website. This is in no way, whatsoever a «resort». It is a converted old motel or condominium and sold as an upscale resort on the water.
The grounds are clean and pretty, with golf courses in abundance, however the amenities and customer service are SEVERELY lacking here. The «Bayside» rooms certainly wouldn’t sell if they were marketed as «parking lot view», but that’s indeed what you will get.
I forewarn you: do not forget ANYTHING on your trip here because there is NO market/​shop/​general store, etc on the grounds. The hotel has few toiletries that they can provide if you forgot anything. No snacks/​food available other than a mediocre egg restaurant that closes at 2pm, and vending machines on every other floor. I’m not joking. You really need to have a car here if you have any desire to go get a decent meal, need any essentials, or just want to feel like you are not trapped in a compound. If you wish to take the shuttle to the «village» to find restaurants and shops you had better have some serious time to kill b/​c although the signs posted state they come by every 30 minutes, the 300 attendees of this conference disagree. more like 40 – 45, which isn’t doable if you are trying to get to lunch or dinner on a break.
Good luck finding anyone on property to help you. The staff (aside from 2 nice people at check-​in) who have worked our conference have been bitter, unfriendly and seem generally bothered that we are guests here.
Housekeeping, just so you know, does t clean. They may change your linens and provide new towels, empty garbage and tidy, but the sinks, toilets, bathrooms aren’t cleaned during your stay.
I don’t know this area, and won’t be back. However, if I HAD to come here again I would find another place to stay.

Super nasty! It’s not at all as advertised or as the photos on the Internet show. They took a really old hotel and added some fresh paint and modern furniture and tried to pawn it off as a new, sleek hotel! As the previous reviewers said, the front staff are not friendly or helpful. We booked a king sized bed for our anniversary trip, but the first room we were given had two double beds. The bathroom is tiny and dirty and the ice bucket looks like it came from the 60’s with no plastic liners. Yuck. There are too many other nice places to stay in the area!

Very deceptive. They are liars and their pictures are photo edited to make it look better then it is. Also claims to be a resort, it is more like a motel 6. Traveled here all the way from Texas, should have gone to Texas beach instead. Disappointed!!!

Just got back from our 4^th of July vacation. The room and facility was nice enough but the experience just did not feel welcoming, so I will not plan to return. It was raining when we got there and the overhang out front was very small. They didn’t have any luggage racks available so we had to set all our wet luggage in the lobby until we could track one down (which was partially broken). They didn’t have a bayside room available, even though that’s what we registered and PAID for (was told I have to deal with Travelocity over that issue), and was also told upon arrival that I had to pay an extra $ 20/​night facility fee– surprise! They did end up refunding bc of the room issue though.
Nice place, just didn’t make us feel at home.