All American Pool Maintenance

Unbelievably horrible company. Mike, the guy who comes out to service the pool is nothing but a jerk. He told my wife that he wouldn’t talk to her about the pool when I’m not home because he only wanted to talk to me. He was supposed to give us an orientation on our new pool as part of our contract when we bought the pool, but told us he didn’t have time to do that.
I simply can’t say enough bad things about Mike and his business. His dad also builds pools. We had him out to give a design estimate. He was slightly (and I do mean slightly) more polished, but was the kind of builder who would constantly say «I don’t want to do that» or «you don’t want to do that.» VERY VERY VERY condescending. Also, he ALWAYS smelled like he had just smoked a pack of cigarettes with his windows up. I guess the apple doesn’t fall far from the tree – it just becomes a little more rotten.

I have very complicated pool equipment. I have had several other companies come out and jerry rig my plumbing and electrical over the past 4 years just so it would run.
All American came out to originally fix my pump. Not only did the company fix my obnoxiously loud pump but they went above and beyond to straighten old pvc pipes, fixed electrical cords and made adjustments to make everything run more efficiently.
I can not be more pleased with there work and I highly recommend this company.
After 4 years of just wanting thing to run correctly they finally do. This company went above and beyond to fix things correctly. They battled with my home warranty company to fix my equipment the correct way.
This is a family owned and operated company and it is nice to see that they are in business for the right reasons. Customer service and repairs are top notch.
HIGHLY RECOMMENDED
Thank you
Kim

The worst pool company to deal with. They are in it for the service call (trip charges) not actual repairs… The pool company works with home warranty companies as a provider and does their best to help deny claims rather than passing through legitimate ones.
I have dealt with this company twice and both times have been poor! The first time was when I needed my pool timer checked, along with a loud rattling noise from my pump system. They replaced my broken timer, but would not do anything about the rattling pump. They reported back to my warranty company rating my system @ 9 out of 10. BUT IT STILL RATTLES AND IS NOISY???
The second call was when my heater started making an explosion sounds everytime I started it, as well as to check the pump noise. They totally disregard the pump noise, AGAIN, and report back to my warranty co. as having a lack of maintenance. WTH How about my rattle and explosions???
The company is clearly on the side of the warranty company and not the customer/​consumer. They don’t like to do anymore work beyond helping to decline claims. They do not take the «fix it right the first time» approach, but rather ignore and blame the homeowner for their lack of maintenance… FYI, I just bought the home a couple mos. ago!
I never knew a company that held such a poor business model, I guess this will be there way to demise!!! Which would be a good thing!!!
My warranty company has declined all and advised to create another service call $$ so they can come out if there’s still an issue down the line.
I have googled this company and found other negative reviews around other sites. They used to be based out of Fullerton, CA, now they’re in Mira Loma. Their business is NOT closed, just relocated and stated as closed to hide all the negative reviews. If you’re reading this and debating on using them for anything, DON’T! Not even weekly service! Your pool system will go into dismay and fall apart when it could’ve been prevented!