Falconers Cleaners & Launderers

Had a great experience, in-​and-​out in less than ten minutes, and there was someone ahead of me.
I had three dresshirts and a suit to be cleaned and my total was $ 23, I certainly don’t think it’s unreasonable. Two-​day turnaround was nice too, without having to ask for it.
Also, they have free parking, which is especially important since I have to drive there.

I’ve been getting my dry cleaning done here for years. Although the prices can be a bit high, because it’s conveniently located and they’re pretty quick… I continue to patron. However, I think it’s time I find a new option. This is why:
1)two years ago I brought in my 2mth old jacket with faux-​leather trimming to be cleanedg. Well, when I got it back I noticed a lot of the trimming had peeled off. Luckily I was able to return it back to the store.
2)about a year ago I got a jacket cleaned and they lost the belt. When I asked about it’s whereabouts, they took responsibility, looked for it, found it, apologized and gave me a life time 10% off discount card.
3)late last year I had a few light weight jacket, blazers, and other items dry cleaned. I noticed that the blazers and especially the jackets had a syrupy smell once returned. It smelled funky… this is something I didn’t notice when I originally picked up, but only later when the weather was warm enough to actually were the items. The excuse given for that it was most likely the cleaning solution used to remove stains.
4)after wearing my trench coat a few times in the spring and fall, I had it dry cleaned. When I got it back it was too cold to wear again, so I tucked it in the closet. Well I finally wore it a couple of weeks ago and noticed that the leather buckle on the sleeves had peeled terribly. I brought this up to cleaners and again they took responsibility, but that was it. No initiative was taken to determine how it could be fixed. I had to initiate the conversation on what should be done to which she had to make a phone to gain approval. Now I’m in the position to buy new buckles so they can replace the jacket. I don’t know where to buy leather buckles in MN.
The moral of my story is they need to do a better job protecting items before cleaning to avoid permanent damage.

They always manage to get any stain out of my clothes! I am always so amazed. The turn around time is quick and I can’t complain about prices. This is my go to place!

The price is good but this place faded our dress shirts really bad.

Extremely reliable, quick turnarounds a good prices. They also managed to get a oil spot out of a suit!