I contacted them last week regarding a fridge, I was going to outfit my entire house. Once they found that out they raised the price while I was on the phone every few minutes! STAYAWAY! Bad company, bad people, bad business!!! Racist!
B W.
Place rating: 1 Minneapolis, MN
I like to support local small business. This one isnt worth it. Purchased a dryer for delivery. Set up the time(it’s a window of time, they will call when they are enroute, pretty standard, agreeable). My window happened to be the morning delivery. At 1130a, I called to inquire and was informed that my delivery had been moved to the afternoon(no appology, no notice), I asked if they could still do it in the morning because I took the morning off work specifically for this. Flatly said no. Rescheduled to the afternoon beween 2p-6p. At 445p I hadnt heard anything and called. My delivery had been moved to the following day. When I protested I was told too bad so sad, get a refund if you dont like it. I’m frustrated because of the flip attitude and the lack of any courtesy to leave me sitting at home waiting all day — and wasting a vacation day. Beware, no customer service, no concern, no professionalism, no courtesy. You’ll waste a day waiting. —update — - Call me crazy, but I gave them another opportunity to deliver the dryer on Sat morning, I confirmed the date/time more than once with a promise from them that ABSOLUTELY it would be delivered. They no showed again. No call, no courtesy. I really regret trusting them, but now I will not feel bad about telling everyone I know bout the terrible service they offer. To add insult to injury, they require me to stop back at the store with my credit card to process a refund. Inept and MEAN.