Town Cleaners

Terrible dry cleaner. Their tracking system for your clothes involves physically writing your last name on the inside of your shirts in permanent marker/​pen. I had a few expensive shirts I took into the dry cleaners, when I got them back realized there was my last name sketched on them. I got home tried to remove it but could not.
Went back to the lady to tell her about this problem, her reply was with hundreds of customers, she needs a way to keep track of whose clothes are which. I guess she has never heard of putting paper tags on the clothes like every other dry cleaner does?
In the end she did remove my name from all 3 shirts, after giving me attitude for addressing the issue. I won’t be back.

Took two of my dress shirts here to be dry cleaned, picked em up and took them home before i realized what a horrible ironing job they had done. There were all sorts of wrinkles and creases on the shirts in odd places. The worst ironing job i have ever seen from any dry cleaners. Definitely not going back here again.

I took two pants from Banana Republic here for hemming. It was more expensive than what I’m used to, almost 15 per pair of pants. But they did a good job since they were also lined, and they steam ironed them so I got them back nice and crisp with the lines down the front.
I will come back again but only if it’s more convenient than going to my cheaper tailor in East San Jose.

I checked them out the other day. They’re in the new Safeway plaza next to the cheesesteak, and eriks deli. Pretty convienient location for me, so i thought i’d try em out. I was greeted by some nice asian lady who is the owner i think. I took over my jacket, a blazer, 2 pairs of slacks, and a white shirt. Price was reasonable Not cheap like the dollar places, but that isn’t what i’m looking for in a cleaners.
Needless to say, everything came out perfect, hence the 5 stars. I checked all my clothes, and not a button missing, or loose string everywhere. Wich actually has been harder to say with the cheaper cleaners around. I used to take my stuff to the dollar cleaners, but they are not worth it. Save yourself the headache and find yourself a good cleaners. I found mine.

If you’ve read any of my previous reviews about dry cleaners/​tailors, you probably already know that I always need to get my pants hemmed since they usually don’t fit me as sold.
That pair of pants I had brought to Savannah Tailoring in Palo Alto? (
) The hem stitching keeps falling out. FAIL.
I brought them last week to my reliable Janie at One Hour Cleaners (
), and she fixed one leg. Unfortunately when I stepped into the other leg the other day, the hem caught on my foot, and the stitching fell out again.
SIGH.
I think it has to do with the new hemming technology of using a sewing machine and «invisible» thread to make the hem instead of the old fashioned way of hand stitching.
I brought those pants to Town Cleaners, and the woman there (maybe the owner?) said that she will hand stitch them for $ 10. That HAS to be better than the sewing machine invisible thread method. After all, whenever my Super Mom hemmed my pants by hand, they stayed hemmed!
The pants weren’t that expensive, but with the initial hem and constant re-​hemming, they’re getting more expensive.
Will update this review once I pick up the pants, take a look at the hem, and see how long it lasts this time.
In the meantime, I’ll just wear skirts.
[EDIT 4÷16÷09: I picked up the pants today, and the hem looks incredible. For that, I’m increasing from 4 to 5 stars. She did a solid X stitch, and I cannot see any stitch marks on the outside of the pants. Yay! I have a feeling this time, the hem will stay. This quality work will encourage me to bring pants for hemming here next time, especially since it’s so close to where I live. Thanks!]