Bintang Badminton Academy

Only drawback is that it can get really crowded on weekday evenings.

If there is negative five I would give them negative 100. We went here at Thursday night and was fully packed. We saw all the courts were taken. And we wanted take a rain check. They refused to refund or change to credit. And we have to pay cuz we passed the line on the floor. So we assigned a court but it was one hour wait. So we wanted to get some food and come back. Then guy said we can leave this olace because there is no in and out. The palce smells terrible. The staff was mean and absolutely not helpful. I felt like they just don’t give shit about their customers. I would never come back again.

I have been playing at Bintang Facilities for more than 11 years and there have been many Badminton facilities that have come and gone but Bintang remains as a strong facility that promote Badminton.
The biggest winning factor for Bintang Badminton is its Wooden Floor Facility which no other Badminton Club offers, for long term Badminton players this is a must if not you will end up with knee, join or back pains. I did get into back pain problems after playing few times at CBA. Hence Bintang is the place to Play.
I highly recommend this facility to everyone who loves to play BADMINTON.!! The Owners are great.

no maintenance is being done what so ever. Door locks in the changing rooms stopped working months ago, all water fountains have been broken for weeks. how expensive can it be to just fix a freakin fountain! hiked up the prices by 20% in July 2015, and still no maintenance!

FACILITIES:
NO FIRST AID: When I needed a first aid the attendants just held me a ice filled old used bottle. They do not have anything as First Aid.
WATER FOUNTAIN: BROKEN FOR THE LAST 3+ MONTHS (and there’s a note on the fountain saying: whoever touches this will be banned from here). Am pretty sure this is their business strategy so that people buy water from them.
BATHROOM: ALWAYS Super Stinky.
CHANGING ROOM: Locks are broken. When asked to fix it, they say «You are a boy you shouldn’t have a problem.»
CUSTOMER SERVICE: Attitude of the (old)lady at the front desk is super bad. She yells at times to people without any reason.
Not sure of the other centers, but this one increased the entry charge from $ 9 to $ 10.
Still there is no improvement in the facilities.
Why do I keep coming back here:
— Less crowded than Sunnyvale and Hamilton.
— Spacious than above 2
— Have 22+ courts.
— Each session goes on for 45 minutes (as compared to 30 minutes in the aforementioned places).

HORRIBLE CUSTOMER SERVICE ACROSS THE BOARD
I don’t know if they know what customer service is. Called to ask a few general questions and seemed like the lady on the phone needed to take a crap or something because she could not be anymore rude or quick to hang up the phone. I just had a few questions on the facility but before I could ask a 2^nd question she says «bye» and hangs up. Rude.

Terrible customer service. I guess it is expected from a business but what kind of business tries to charge a 2 year old to come in when she isn’t playing and a pregnant woman who also isn’t playing. She just came in to pick up her sister… They deserve no stars.

So hot and smells of B.O. They don’t turn on the A/​C at all because I heard the owner was too cheap to do that.
My friends wanted to play badminton, but I just wanted to watch. They will charge you to watch ($ 9 admission). The person who was working was nice and let me in to watch for free. :P I was very lucky (please don’t fire them!).
I didn’t play, so I can’t say much about the courts, but it seems fine. Plenty of space and benches in the middle to sit and watch. :)

Can somebody tell me if anything can be done (any legal action) for the bad behavior of the old lady, I just hate that B*tch.

I wish there was a lower then one star rating.
They never maintain the restrooms with cleanliness while there are hundreds of people visiting it.
I have complained them that the dispenser always is wet with dirty hands, but they never cared.
I STRONGLY RECOMMEND NOT TO GIVE RACKETS FOR STRINGING HERE. They mess up with your racket and distort it.

Horrible customer service!
I’ve been playing at Bintang for 5 years. The first three years at Sunnyvale and two years at Milpitas. At the Sunnyvale location, My cousins and I would come play badminton every Friday. The older lady who worked at the front desk basically knew who we were but would still ask us for school ID every single week… Seriously? You know us! But you still try to take an extra $ 3 from all of us??? Even when we moved to Milpitas Bintang she would still ask us for ID or else we gotta pay the adult fee –_​–
My younger cousin who is able 3 years old can’t even sit and watch us play cause she would have to pay the drop-​in fee. Ridiculous!
One time, I was throwing birdies to my cousin for him to practice hitting. A worker came to stop me because any form of training that looks like private training was not allowed. Really now? I didn’t know that throwing multiple birdies would make it look like I’m a private trainer… I’m disgusted by their greed
I love Bintang. This was basically my second home when I was an active badminton player. I ignored the horrible customer service since I enjoyed coming here. But all these stricter rules are pushing me away.

Just the very existence of a badminton court mandates a five star review to start off with. Because in the Bay Area the demand for badminton courts outweighs the supply. Hmm… Do I sense a business opportunity lurking here? Anyway, the natural consequence of demand outweighing the supply is longer waiting times. So on a regular weekday evening or a regular weekend afternoon, expect to wait at least half an hour before getting your turn. To solve the problem of waiting, Bintang has come up with an ingenious (read: absolutely downright confusing) 7 step procedure. Step 1 — go to the counter and struggle for a bit to figure out what you’re supposed to do. Step 2 — Overcome the language barrier to communicate with the person behind the counter. Step 3 — Pay your $ 9 drop in fee and $ 4 for a rental. Step 4 — Register yourself and your party. Remember your usernames and passwords. Step 5 — Prepare yourself to be bombarded with signs telling you not do things — not to enter without paying, not to lean on the net, not to touch the walls, not to drink water at this broken water fountain, not to hog the court, not to stalk people etc. Step 6 — Once you’ve reminded yourself on what not to do, you proceed to this console with the world’s most complicated UI. Enter your usernames and passwords from step 4 and choose a court you’d like to play on. Step 7 — Forget everything you’ve done so far and go choose an empty court or stare at someone who’s been playing too long, make them buckle under social pressure and take the court. Now, enjoy playing badminton.

There’s a $ 10 minimum here so if you’re doing drop in and don’t have cash, grab a bottle of water. There are PLENTY of courts here, 22 I think, though it still gets crowded on weeknights. If you’re coming with a group of friends and want to reserve 2 courts together, take a look at their court numbering map that they post next to the electronic queue system. Courts 17 and 18 are all the way across the warehouse from each other for example. In general it’s very spacious here and there are benches between rows of courts. Drop in at bintang is $ 9. A 10 visit pass is $ 8.50, which is pricier than CBA in Fremont and BBC locations.

The lighting and area is much cleaner and better than the other Bintang warehouses I’ve been to.

Why are they charging so much? $ 9 drop in!
I thought they claim as a non-​profit organization.
The old lady (the boss lady?) even charged a new born baby for drop in fee. That’s ridiculous!

My first time visit to one of these badminton gyms. Note that I’m just an amateur player — I can hit decently, but no idea what the rules are. I was a little concerned I’d be the only amateur there; hence would be pummeled by shuttlecocks and face an untimely death, but luckily, I somehow ended up in a group of players who were at about the same level as me.
It’s located in a business area of Milpitas — looks like they rented a number of spots within a large building. I came after work (around 7pm) and there were so many cars parked outside; I just had to drive further down to find a spot.
Once you walk inside, you’ll see a counter to check-​in and a large number of courts — I think there was at least 20 courts available. We paid $ 6 to get in. The lady at the counter didn’t seem to be particularly engaging. I wasn’t too familiar with the process since we had a friend helping us out, but it looks like you’re supposed to register at the computer at the counter to get a password. Once you get that, there are sets of computers by the courts for you to sign-​up on which one you want to play on. They have monitors that show how many minutes of play time the previous players have left.
The courts itself were fine. I think my only complaint was on the ventilation/​air control. Even when I first walked in, the place was rather humid with everyone’s sweat. It wasn’t to the point where it was unbearable, but the gym could really use some better ventilation. I also sweat easily, so about 20 or 30 minutes into play, my face needed a good mopping.

I found this to be one of more likable Bintang gyms.
— It’s very spacious and there are more courts here than at any other gym I’ve seen
— You get to play 30 – 45 minutes before the next group can kick you off. (Unfortunately, this also means potentially longer wait times)
— Unlike nearly all other badminton gyms, this location has water fountains. Thank you, Good Guy Milpitas Bintang!
— The managers also don’t seem to be as picky about kicking everyone out immediately after closing time (Shame on Sunnyvale Bintang)
Of course, it doesn’t come without downsides:
— It’s extremely crowded between 7−9pm
— Bathrooms aren’t exceptionally clean, which is a bit disappointing since the gym isn’t that old
— It gets very warm because there’s little ventilation
Price is $ 9 at night unless you’re part of some special group that gets in for $ 6. I see someone else here complained about the $ 9 price. That’s actually on par with most other gyms in the area. That’s not to say it isn’t expensive, but welcome to the Bay Area. Get used to paying an arm and a leg for entertainment and leisure. At least here water is free and not $ 2 a bottle.

Horrible place if you Are trying to play here!!! Absurd rules… so we were playing at this court signed up and then they ask us to move to another court in middle of the game only to find that the other court has 44mins left before we could start!!! I was so pissed off an spoke to the lady at the counter an she is like it is reserved! I mean wtf!!! It did not say so when we booked it!!! I asked her how can she change courts in the middle a game and she says «yeah I can very well do it» in a very rude voice! Come on lady show us some respect!
If you have courts signed up for coaching you better keep them reserved well in advance not ask pple to move in the middle of the game or when ever you want! No wonder such poor reviews… If possible avoid this place an go to the other place next street they have proper rules and are much nicer… Never coming back again! One more thing this place stinks and no proper ventilation!!!

The courts are fine, but seriously, how cheap are the owners that they don’t have ANY method of air circulation in there? Would it kill you to have a fan? It gets really stuffy in there especially when the courts get full and everyone is sweating. Given that the admission is $ 9 per person and the cheapness of electricity I can’t imagine it would cost them that much.

Service: zero stars
Courts: 4 stars
Price: 1 star
I think on average that’s almost 2 stars right? Anyway — this place costs an arm and a leg to get in ($ 9) and the lady in front pisses me off because she’s dishonest and rude.
Here are some crazy stories. Skip down to *** if you want to hear about the courts.
My boyfriend came to visit and brought me water, she would not let him step beyond the counter. I was on the far court playing and she suggests that he calls me on my cell phone. You crazy lady. The workers there all have expressed they don’t like her.
The next time I tested if she would let me use the credit card for $ 9, even though the minimum is $ 10, she just looked at me and said «Do you see that? That? It says minimum is ten dollars.»
One time she completely ignored me for a good 5 minutes as she’s chatting. Then I stepped up because I just needed to sign in and give the $ 9 in cash. She accidentally charged the other customer’s credit card and then she turned to me and said «you came up talking to me, so I charge the wrong one» i’m like… yeah… i could really care less.
Last one, this one time I was wearing a dress, I didn’t want to walk in front of everybody while I went to go change, so I asked her if there is a restroom I could borrow that doesn’t require walking all the way in there. She said «You will get me fired» and took my money and turned away. whaaaa. CAN you just get fired please?
***
Why we like Bintang Milpitas? There are a LOT of courts. The flooring is good. Unlike UBC with the dangerous bubbles on the ground and CBA with very hard flooring, Bintang Milpitas has a good balance between hardness and cushion. The lighting is (for the most part) pretty good as they line up on the side, it’s designed so there are no lights in your direct sight as you play. The far two courts by the bathroom though, have a leaky roof last weekend (5÷17÷14) even though it was sunny outside. just fyi.