State Automotive

This really is a full-​service auto repair shop, and I’ve had some positive experiences with them so it’s time to share. I share reluctantly, because I don’t want it to get overrun and harder for me to get in, but in the spirit of Unilocal and sending folks to great local businesses, I am compelled to tell you about this place.
To catch you up to speed, I used to have a regular shop. After a long, gradual, and obvious downhill slide with the other guys, I had a friend tell me about State Automotive. The story he told (I haven’t verified) is that it was an older fella’s shop, and he’s now turned it over to the kids to run. They’re motivated to build the business, and are bringing in some good practices to try to earn loyal customers. Not sure if the narrative is accurate, by my experience fits that story, so I’m going with it.
Since my car-​speak is not so good — I know there’s no such thing as blinker fluid, but am no pro under the hood — I’ll leave all the specifics to a minimum here. Basically, I had a check engine light that was keeping my car from passing inspection. The old place jerked me around, I brought it here, and I got a quick, straightforward assessment. They told me what they thought was wrong, about how much it would be to fix it, what could also be a cause later, what that would cost if indeed we needed to pursue more solutions, and gave me a good price (MUCHO less than the old place) and a reasonable timeline.
The old place had fixed a part, kind of halfway, and it led to the check engine problems. Dustin at State got on the phone with them, did the detective work about what they had really done, and presented me with options. He went above and beyond, IMO.
True to their word, I didn’t pay a dime more than they had quoted me, they fixed it exactly when they said they would, and I left happy. A few days later during those miles you have to put on after check engine codes are cleared and a new inspection has to take place, the check engine light came on again. I was able to bring it in, have them look at it, and they fixed a small error in the last repair. I wasn’t charged a cent for that – they had it for a while and stood by their work and made it right. A few miles later, no more light, we’re running smooth, we’ve passed inspection, and I’m all current on my registration.
I hate car drama. But these guys make it pretty straight forward. Take it in, they’ll level with you, tell you what it may cost, give you their best estimates and ideas, and in the end, they are much cheaper than other places. That’s all I want, and I’m very glad to have found them. Here’s hoping that with their continued success they can stick with the same level of attention and care to customers as they’re currently giving.

You know that extraordinary moment when you find an honest and good mechanic? Someone who doesn’t give you the run around or talk over your head…
I didn’t either until I stumbled upon these fine fellows.
The shop is clean and so are the employees. I have always been greeted with a smile, treated with respect, and asked to pay less than even I thought fair :).
I had a vehicle with a TON of problems, and I was on a budget. I took the car to two mechanics before finding state radiator, both of whom were family «friends» (so I assumed THEY would be honest and helpful), but it wasn’t until I came here that I got the answers I needed at a cost that was beyond reasonable.
Take it from me this is the best shop in town!
Thank you guys for everything! You have a new costumer for LYFE! :)

I was immediately greeted and helped out when walking through the door. This may sound simple, but this is a big deal to me, because I have gone to places and waited 5+ minutes before being helped out and begin to wonder if anyone even cares to get my business.
I went in for a safety and emissions test. You have to schedule an appointment, which I was very happy to do because a previous place I tried out did not schedule appointments, and I ended up leaving because the wait was about one hour.
The test took about 30 minutes. These guys were so kind, answered my questions without rushing me, and it seemed like they genuinely cared to help people out.
The one downside is the waiting area is old and not the nicest I’ve seen, but they make up for it with their kindness.
If you need a safety and emissions test, I recommend this place for an easy in and out and pleasant experience.

I recently discovered this shop and am very glad I did. They’re honest, do great work, and their prices are hard to beat. Definitely worth calling for a quote if you need some work done on your car. I’ve already sent 4 other friends & coworkers here for everything from oil changes to rear ends to a/​c compressors to electrical issues to power steering — it seems like there’s nothing these guys can’t fix.

I bought a groupon for safety and emissions. I didn’t know I needed an appointment but they still got me in-​which I completely appreciated since October got away from me and my plates were expired. The place is clean, smoke free, and the gentlemen who helped me were not of the creepy mechanic stereotype. I was in and out in under thirty, I will definitely be back.