Biscayne Vet Center

I hace Mix feelings about this place. I took Shinobi in after he had diarrhea for 4 days straight, they gave him a penicillin shot, and some antibiotics, took a fecal exam to check for parasites and then sent me home with a pumpkin cream and baby food diet. The actual Dr. Was really nice, patient, and through. However the male technician everyone talks about is very rough with the animals. I have mixed feelings because shinobis diarrhea has gotten better, however since you interact mainly with the technician I can see all these horror stories being true.

If there was such a thing as vet malpractice this practice would be an excellent candidate. I took my new adopted kittens for an examination, blood tests etc. and to check out a spot of missing hair on one of the kittens eyebrows. We were sent to a waiting room where two technicians came in. The male technician introduced himself by his first name. He briefly looked over the cats. He did not do any sort of real physical examination. He listened to the breathing of one cat And took the fecal of another cat. The cat with the missing patch of hair he looked at it briefly, concluded he did not know what it is. Told me it was not ringworm. And told me to wait a week. I told him I had a toddler at home and could not have a cat with a communicable fungus in my home. He gave me no answer. When I asked him to take blood from the cats he said no because they were too young. Finally A doctor open the door and asked if he was needed. I said yes I want to have the blood tested of these cats before my family gets attached to them and he said absolutely and told the technician that he was completely wrong in saying they were too young. He then left quickly. He did not come back to examine the cats or look at the missing hair and I left with $ 100 bill. I called back the next day to tell the secretary that I was dissatisfied with the vet had not looked at the missing piece of hair and I was concerned about it and that I wanted to get on the phone with the vet to perhaps send him a picture. She then put the technician on the phone who insisted he was a doctor, despite introducing him by his first name having no business card of his at the facility or wearing any kind of indication he was a doctor. I believe he was not telling me the truth and if he’s a doctor he is not a veterinarian. He then told me again I had to just wait it out. Sure enough over the week the hair loss got worse. I took the kittens to a different vet who immediately told me it was ringworm, also told me one of the cats was a female which is something I did not know and that ringworm was extremely contagious and I had to keep them away from my child. And guess what, now I have ringworm. I would absolutely dissuade anybody from going to this practice. They do not have the doctor treating the animals and the technician who claims he’s at dr clearly does not know what he is doing. A Waste of time and money.

My dog requires injections every month for Addison’s Disease and this was my 2^nd time using this vet’s services so I don’t have to drive to Hollywood. They are very kind and the place is very clean and I also had my dog’s nails clipped and they were kind enough to not charge me for this service. The staff was very friendly and the doctor/​vet accommodating. Thank you for the care.

First off, there is no way possible that these horrible reviews are legitimate.
We called today to book an appointment and they were gracious enough to see us late in the afternoon. On our way to the vet, we encountered a lot of traffic so I called the vet. The receptionist said it was not a problem and they would see us at whatever time we got there. Upon arrival we were greeted by a very nice receptionist. We filled out some paperwork and were taken into one of the rooms.
It is hard to find a human being, let alone a doctor in Miami that actually has passion about what they are doing and are not in it 100% for the money. Dr. Jimenez was extremely attentive to our dog’s needs. Unfortunately, our dog had such a horrible skin reaction that he said he was sending us right to a dermatologist. Any other place would’ve ran a bunch of tests and blood work just to charge us the fees. Dr. Jimenez said he wasn’t going to do the blood work there because the dermatologist was going to have to do it as well and it was pointless for us to pay for it twice. Dr. Jimenez gave our dog a shot to help with the infection he was having, but advised us to take him to the specialist as soon as possible and provided us with two referrals. After we were done and had all the explanation we needed, we proceeded to the front to pay for the consultation and the shot, but we were informed by Dr. Jimenez and the receptionist that there was no charge for the visit or the shot. We were floored… someone in Miami doing something for free because he actually cares for the animals and not the money?! You don’t find genuine, honest people like Dr. Jimenez anymore — especially in Miami!
I recommend this vet 100 times over! You will not be disappointed with their services or their genuine care for the well-​being of animals!

Dr. Jimenez and his staff truly does love animals. Had to take my dog, Benji twice. The first visit was because I had discovered a lump on his tummy and wanted to have it checked out to see if it was serious. My dog can be aggressive towards men, which he had to be sedated, which made me and my sister so worried, but Dr. Jimenez comforted us by making jokes, which did relax us a bit. He also cleaned (not a thru cleaning, just took off the some tar from his teeth) my dogs teeth free of charge, which was kind of him… Thank god, the lump was nothing serious, it was just a fatty cyst. The 2^nd time we had to go was for an emergency. My dog was not acting like himself and kept on Unilocaling when we’d pick him up. This time, it was just Dr. Jimenez and he checked out my dog and took his temperature and turned out he had a fever!!! He prescribed my dog some antibiotics, anti-​inflammatory and pain medicine. Which really did help, because he slept for about 2 – 3 hours and returned to his old self! He is a jack russel, so he’s pretty spunky… For emergencies, this is my to-​go-​to place. Dr. Jimenez is awesome!

WARNING!!! This place and vets should not be allowed to continue their UNservice to the loving animal community! Unprofessional and inhuman… cannot believe how they are allowed to be called care givers.
In addition they ARE:
…THIEVES…
PLEASE refrain at all costs to take your pets here!!!

This is the worst place you can take your animals too! I took my dog here on a Sunday after he got bit by another dog. Dr. Jiminez was on duty and was certainty not friendly at all. We didn’t have a choice as I was concerned about my dog. We paid $ 412 and came back 2 hours later to pick up my dog. Dr. Jimenez acted like he had done the stitches free. He didn’t have any directions for us as to what to do or how to care for the dog.
The stitches came out the next day. He did a terrible job with the wound all together (I posted the photos). I had to take my dog to another bed the next day. As I didn’t want to take him here again. Paid another $ 400 but that’s when I saw the difference in the actual work.
When we walked in he didn’t acknowledge the dog once. Did not talk to him. Just directed us to put him on the table. He treated him like he was an object.
Terrible service, very unprofessional. Do not take your animals here.

I had an emergency late night with my Yorkie, Rocco, and my best friend recommended called Dr. Jimenez’s office after hours. Dr. Jimenez answered my call and told me to bring him right away. I live on 41^st and Alton Rd so I rushed to his office and I was there in less than 10 minutes. He greeted me at the door and immediately took my Rocco to assess him. He stayed at the vet with an IV for 2 days and the Dr would give me daily updates and was always reachable to answer any questions and concerns I had. I finally got the good news that Rocco will be ok and he can go home. I was so happy he didn’t need surgery. I came by to pick him and met the staff who were all so nice. I 100% recommend Dr. Jimenez and bonus is that he has emergency care.

I took my doxie here for a second opinion after her regular vet diagnosed her with pancratitits. Dr. Jimenez (while very serious) was also very caring and very thorough. He explained to me the bloodwork, how to properly administer her meds, a suggested change in diet and even took me the x-​ray room to show me her x-​rays. I would have to say it is 1 day later and the change in diet and better admin of meds are really showing. She is fully alert and back to her high energy self. Lets see what happens in a week. I was very happy.

DON’T BELIEVE ALL YOU READ! I’ve read some of the reviews here and simply cannot fathom that we are speaking about the same place. We have two Yorkies who have had many issues to deal with. Starting from the week we moved to MIami two years ago, when our pups both had stomach and respiratory issues resulting from the move and stress. Dr. J saw and diagnosed them immediately, Dr. J and his staff are accomodating, loving and incredibly knowledgable. Our dogs are aging and have had dental, ringworm, tumors and a disease he diagnosed after six others could not, called Cushings disease. We have boarded our dogs with them and the care is always phenomenal. WHenver we have an issue, we get immediate attention and the staff follow up is usually impressive. Dr. J likes to explain everything in detail so we understand why he is recommending a particular procedure; he refers us to the literature, gives us his cell to call anytime, is patient and answers questions. He is the kind of vet who is a true diagnostician. He is kind, caring and a GREAT vet. His facility is clean and state of the art. Just don’t see Dr. Suarez there…

WORSE EXPERIENCE EVER AT A VET.
I know this is a lot to read. In case you want to skip the details,
1. Great facilities are deceiving
2. They do not handle cats well
3. Dr. Murray is unprofessional, inattentive, and entitled
4. The assistants offered no support or comfort to our cat
5. There was NO COMMUNICATION about the health of our cat besides a guess of his age
6. The other doctor there, who I assume is Dr. Jiminez SLAMMED the door of our exam room as we tried to figure out what to do when our animal was screaming in the other room
7. I put on our forms that I was referred by Unilocal.That was an ERROR; it was South Beach Animal Hospital that I had read and SHOULD HAVE GONE TO.
8. AVOID THIS PLACE IF YOU CAN.
I use Unilocal regularly to choose restaurants, activities, etc. But I never make a point to Unilocal.However, I am so appalled with this experience; I need to share this so no one else makes this mistake.
Today we took our cat in for a check up and evaluation for teeth cleaning (including pre-​anesthesia blood work), we had the most unprofessional experience ever. The facilities are very nice and clean, the front desk worker is very friendly. DON’T LET THAT FOOL YOU. We were taken to a room, waited a few minutes and the doctor — Dr. Murray and her assistant came in and barely introduced themselves before starting to remark on the cat’s size. He is a 16lb cat, who was sitting comfortably in our cat carrier. They let him out and began trying to examine him. OF COURSE he was nervous when they were handling him. They scoffed at the food we are feeding him ($ 25 blue buffalo weight control) and told us it was «way too many calories,» then said after less than 5 min in the room they would come back to the room when «he had calmed down.» I asked them if they work with cats on a regular basis — since they acted like it was abnormal to see a cat that didn’t just sit there — and the assistant said yes. They came back after a few minutes, again began handling him like they have never seen a scared animal in the office before, holding the back of his neck down, like it was A SURPRISE HE WOULD NOT BE COMPLETELY COOPERATIVE– and again left the room. He was perfectly calm and playing with us in between them coming in.
The assistant then came into the room a third time, wrapped him up and took him to another room to draw blood. We were waiting in the exam room and heard this horrific screaming. We didn’t t think it was possible to be our cat, but when I opened the door and walked closer to the room where they draw blood, I could see the assistant holding him down as he tried to move. A third girl – a tech – came out and I insisted on canceling the blood work. I told her to bring him back to the exam room and we that wanted to stop. She requested the cat carrier and completely ignored me when I told her that he hated seeing the cat carrier and it would make him even more anxious. We have a very old cat carrier. I tried to show her how to use it and how we put him in it, but she just took it and said she knew how to do it. She told me she would send the doctor back in to explain everything.
A few minutes later, we could hear the assistant and Dr. Murray commenting on how «if we had a brought a proper carrier,» and that they were «having to deal with a cat» very loudly in an echoing room two doors down from us. I heard the cat carrier break and could only imagine how they were shoving him into the carrier – since we could still hear him screaming. We were discussing what we would do as another doctor quickly came and slammed our exam room door — like WE WERE CAUSING THE PROBLEM. The assistant then brought our cat back in the carrier and set it down commenting on how he «just turned into a monster» and «was like an alligator rolling and trying to bite through the towel.» She then explained we should give him a sedative before coming next time since he was «totally unmanageable.» I asked her if she was going to bring the doctor back and she said «well …I can. but what are we gonna do?» I said, how about examine him?! She responded that they already had. I told her the doctor had listened to his heart and looked in his mouth, but never examined the EARS, EYES, NAILS, ETC. Bottom line: the doctor NEVER CAME BACK to explain ANYTHING, and the assistant made it evident she was not going to get the doctor so we left. For the record, I am a physician. I examine unruly, chaotic, spitting, sneezing children ALL DAY LONG. Do you think I ever blame the parents when they cry? Or not come back in the room when a parent has questions? Or comment on the brand or age of a stroller??! Absolutely not. My partner is also a professional. The behavior we experienced today was completely unacceptable, unprofessional and inexcusable for people that claim to have a passion for working with animals. Utterly abysmal service and traumatizing for our pet.

Dr. Jimenez and Biscayne Vet Center took great care of our kitty. The facilities are beautiful and state of the art. They took the time to explain everything that was happening and give a realistic opinion of what to expect. I am certain that without the amazing care and attention they gave him, he would not have survived!

Dr. Jimenez and his team are the best team of vets in the East side of miami, they are compassionate, courteous, professional, and considerate of prices and most importantly of our dogs. I had three of my dogs with Dr. J and he was great. When my oldest dog passed away, he was incredibly helpful and extremely available, all weekend long at all hours, he gave his Cell phone, and responded to my calls at all hours.
I am indebted to Dr. J and his team.

Highly recommend! The staff is great and wonderful with my dog. The practice is clean, modern and I never have to wait long. Dr. Jimenez is thorough, professional and I trust him with my dog. They will clip your dog’s nails for free as long as he/​she is a patient and the prices are reasonable. I was so impressed with the compassion and the service we received that I wanted to share and give the practice 5 stars.

Please for the love of your pet stay away from this place. I brought my cat in for simple bloodwork due to sporadic seizures. Jimenez said it was the liver and said she had another seizure during the bloodwork and died. After a second opinion from another vet, certain vets use a cheap sedative that 1 out of 8 cats respond fatally to. Not having my cat eat or drink anything before the bloodwork and then Jimenez sedating her because she was too «frantic», caused my cat to go into shock and killed her.
This is a doctor that has no fucking clue what he is doing and should have his license revoked.
The feeling of him killing my cat and not being able to do anything about it makes it hurt even more.

Dr. J and his staff were great. The facilities are modern and slick and very professional. I came in as a walk-​in for my cat to get a check-​up and some meds for a long trip. The doctor and his staff were very thorough and caring in the way they treated my cat and they carefully explained how to dose her. To top it all off it was one of the cheapest Vet visits I’ve ever had. If you’re in this area I highly recommend them.

Great place. State of the art facilities, and they give me and my dogs their full attention. Make sure you follow up on your pet’s vaccination schedule, as I did not see the little postcard they sent me as a reminder.

I didn’t like it. It was my second time there and sadly my last. It just didn’t feel like a place I should taking a «member» of my family too. It is very modern but I found the place to be understaffed and unorganized. Its too bad because it could have so much potential and its in my neighborhood but despite the slickness of the facility, the quality of care and a conveyance of confidence in what they are doing is what i expect and it wasn’t delivered. I go didn’t get the” warm and fuzzy” that I was at the right place for my dog and I only was there for an annual exam. I couldn’t imagine going there for anything but a vaccine. An odd observation I took is that there were no other pet owners there with their pets there. Ghost town. I get why now…

Meh.
The facilities are beautiful but then that makes you think about how much more you’re paying to sustain the aesthetics of this place. I’ve taken 3 dogs there, all rescues, not 1 discount… ever. I just took a stray 2 days ago, the vet didn’t even call me to discuss the animal or call the next day to see how he was doing. After I told them I couldn’t afford the treatment, they just told me to come pick up the dog and that’s the last I heard of them.
I ended up going to Animal Welfare Society. They charged me a fraction of the price ($ 100 vs $ 300+) and went above and beyond to work with my budget. The wait was long but I guess we pay for everything one way or the other…

DO NOT TAKE YOUR PET HERE, SERIOUSLY! Let me get right down to the point, my dog’s feces had blood and worms about three weeks ago. We took him here since it was late and they offer 24 hr service. The vet diagnosed my
dog with a colon infection and said the blood and worms was due to a food change. They took a worm exam
and said it was negative. which I found hard to believe since I literally had pictures of his earlier feces with WORMS in it. I was charged a ridiculous amount for some 7 day colon treatment. A few days ago when I’m walking my supposedly all healthy and better dog, I noticed worms, big ones, so I know he’s had them this whole time. How can they slip up on something so common and something that I literally showed them pictures of. I agree with the first review, THIS PLACE IS ALL PROFIT AND NO LOVE!