Shift Right Transmissions Repair

My 1996 Lexus GS300 transmission went caput on Extension and Main around 515pm after work on my way home. A good samaritan pulled over (in 110+ heat!!!) and hooked his truck up to my car and offered to tow me somewhere. Shift Right Transmission was the closest transmission repair shop I could find online, but the closing time was 5pm. Hoping by some chance they were still open, I called. Doug answered the phone and told me to come on over.
I dropped my car off and they took a look at my car. I needed a transmission rebuild and I asked for them to send me the quote. I got a couple friends who worked for other shops to give me their feedback on pricing and they said the quote was very fair. I had just had an A/​C repair done to my house (yay Arizona) so financially I was not in a good place. Doug worked on the pricing a little bit and knocked the repairs down about 10%. I appreciated him working with me on that.
After I gave him the green light to fix my car it was ready in a couple days. They offer a 10-​day courtesy check to make sure everything’s still running well. It’s been about a month since i had the repair done so I can’t speak to the longevity of the repair, but I did appreciate the great service I received.

To the shift right transmission in west mesa off Broadway and Alma school very impressed
I have a 93 lexus ls400 my transmission recently went out, now I physically went to about 11 transmission places and the quotes were all bout the same between 2,500−3,000 witch wasn’t the issue, I love my car so it was worth the expense. I was referred to them by jmj auto, I spoke to a gentleman by the name of doug he listened to what I had to say what was going on about my car and recommend that he run a dynogstics check first to see maybe it’s just a simple part that needs to be replaced (mind that no other place offered such every one else without seeing the car automatically said trans is shot 2,500−3,000) this gentleman doug did the exact opposite he even had my car towed for me and I live in far east mesa. The customer service alone sold me witch is why they got my business. After running the test turns out my trans was shot witch i figured as much but his quotes were fair and he said he’d call at a certain time and he did. Now I don’t know if it was doug himself who did the work on my car or sum one else but hats off to both the customer servic end as well as the repair end, they rebuilt my original trans from top to bottom and the car is running as smooth as a baby’s ass. They do (not) try and rip you off in fact if they can will save you a few bucks or at least try. They got to make a profit after all that’s the whole point of being in business right. But they are more than fair and all my future repairs will be going to them. The turn around time was impressive they towed my car Friday after noon got a call by 5pm same day in reguards to the trans. It was a holiday weekend so I knew no repairs we getting done understandingly so, but it was worked on Monday and was done mid afternoon Tuesday. Very impressed from start to finish. if you have car issues I highly recommend the shift right off Broadway and Alma school.
Thanks to doug and staff at shift right transmission great job
Sincerely a satisfied customer. Bobby addiego…

Purchased a groupon for an oil change. They were rude on the phone. Advised me there would be a few bucks extra for additional oil because of the size of my car. That’s fine, I’ve purchased several groupons for oil changes and that’s normal. Customer service was ok in person but they didn’t listen to what I was explaining when I tried to tell them my brake lights were out and kept interrupting me. Took extra time because they were looking for the wrong thing. They said that they were not set up for general repair (why would they offer a groupon for that then?) so they had to mess around with the pricing. It ended up being an extra $ 60 with them replacing my brake light bulbs. Would not return.