Maya New York Pizza Bar & Grill

I live in the neighborhood and was wanting to try new pizza, so I thought I would give them a shot. I ordered online, which was pretty easy, and I ordered a medium pizza and appetizer sampler with extra ranch and tzatziki sauce. In the special request box, I asked for the pizza to be well done and square cut. Was not given a time for pickup other than ‘Your order will be ready soon’ so I just guessed and showed up about 15 – 20 minutes later.
Inside, the place was nearly empty at 6:00 at night. I waiting for several minutes before I was finally greeted with a «You been helped?» I asked for my carryout order and was asked by several other staff if I needed help, feeling a bit like they were annoyed that I was standing there waiting in their empty restaurant.
Got my food and took it home. Obviously they ignored the special request for well done or square cut. The pizza looked like a frozen pizza that was yet to be baked. It looked raw and it was not hot. Since I was not given an actual time to pick it up other than «soon» who knows how long it sat. The appetizers were typical frozen SYSCO mozz sticks, etc. Not bad. The tzatziki was the TERRIBLE. It was pure dill paste. Gross.
Back to the pizza. I have had better Digiorno pizzas. The crust was obviously frozen and the whole thing was BLAND BLAND BLAND. Thankfully I had some marinara from the apps to try to give some flavor, but that sauce was pretty tasteless as well. I finally had to add some SALT to even feel like I was eating anything other than cardboard at all. The crust was crumbly, as though it had been in the freezer a very long time.
To try to salvage it, I added my own shredded cheese to the top and popped it back in the oven under the broiler. It helped a tiny bit, but that didn’t help the fact that there was just no flavor at all. And it kind of defeats the purpose of take out, doesn’t it? When I have to doctor it up at home? I would have been better off going to Papa John’s across the street or even to Basha’s next door for frozen.
I have never been to New York, but I can say with certainty that this is NOT New York style pizza. A New Yorker would never allow this flavorless, low quality frozen pizza near them!
I usually try to give restaurants at least 2 tries, but not this time.

So I felt shorted in my refund by 5.00 now the money is the point they owe me money and I want it today the manger hung up on me DONT GO THERE LOOK AT THEIR 2.5 out of 5 STARS WHAT DOES THAT SAY

Actually I would give this place a big fat zero. (Mainly for service) We’ve ordered from here a few times before, and the food has been okay. The woman taking our order was incredibly rude, and short with us. The delivery driver said she was lost, and supposedly was driving around for «haaalf an hoourrr «. Paid her in the street. Funny no one else has had that much of an issue with our place. Lazy much. Well the food is cold/​soggy, AND my salad is completely spilled into the plastic bag. Gross. We have called repeatedly to speak with a manager, but keep getting the phone put down on us, and waiting for over «haalf an hoourr» each time… Hmm no manager I guess? Wth
UPDATE actually have called SEVENTEEN TIMES. We were told that it was hard to speak to a manager because there was a DJ there. If you are going to do delivery, and it’s only 9pm and you’re open until 2 am GET YOUR CRAP TOGETHER OR DONT DO IT. And now they re just not answering. We’re pretty relaxed people, haven’t been rude once, and we’re very understanding of most things. Bad days happen. But don’t disrespect a customer like this, it’s obvious they aren’t even trying.
NOT ONE SINGLE APOLOGY OR EVEN EYE CONTACT. Just excuses, attitude, and then ignored. I AM REPULSED.

My husband and I love both going to and ordering delivery from Maya! Great for both date nights and family nights. The owner and the staff are fabulous, always friendly and accommodating as well as social. Highly recommend taking the time to try Maya for it to become one of your favorite places too!!!

Usually pretty good but this time around it wasn’t, had a pizza and wings delivered, food was decent but the delivery was really poor, to start the driver calls me soon as he gets to my complex and says he can’t find my place, this is the second time this particular guy didn’t even try to look for my apartment. So I went out and met him on the street, he proceeds to tell me how dark my complex is and he couldn’t see the apartment wings, my complex is very well lit mind you, so I go to pay the guy and wasn’t going to tip him my total was about 29.00 I gave him 40 and he tells me he doesn’t have change other then maybe about 5 dollars he has in his own wallet. At this point I just said screw it and to keep the 5. Need less to say I won’t be ordering from here anytime soon. Decent food bad service

Came here on the recommendation of some friends who told us they enjoyed it.
We came on a Saturday night, it was practically empty, and once we got our food, it was painfully evident why this was the case.
For starters, the booth tables are disastrously grungy looking. The wait staff, while quick to get us our order, wasn’t particularly happy to be there, she’s just going through the motions, and you can pick up on this rather quickly. Not an eager-​to-​serve mentality going on there.
We started with cheese sticks… they arrived semi-​burnt to a crisp with a tough recently-​unfrozen texture on the cheese inside. Stay away from those if you can.
For the main course, my friends ordered Chicken Parm and Alfredo, and being the pasta fanatic I am, I went for the Lasagna. My lasagna arrived on a hot plate, the lasagna itself, not quite so hot as the plate. One taste and it was immediately apparent to me this was reheated in the microwave Lasagna. The food arrived too quickly to have been made fresh. For 9.99? NOT worth it. I can get better tasting frozen lasagna for 7.99 at Walmart. Avoid at all costs. My friends’ entrees fared no better. Being a pizza bar and grill, perhaps our mistake was ordering pasta… but with this level of quality on the pasta (Michelina’s frozen pasta tastes just as good at a fraction of the price and you don’t have to see an unsmiling, uncaring waitress) you should probably order the wings other folks here are recommending. Me? I cannot find myself coming back with this frankly underwhelming food.

My wife and I went to Maya New York Pizza Bar & Grill this evening, and it was superb in both service and food. Diann was in charge of our table, and after a busy day in the Arizona heat we began with 25-​ounce beer mugs, a Peroni and a Four Peaks dark. We got them at happy hour prices.
For an appetizer we got something we had never had before – garlic knots. They were amazing, made largely of pizza crust strips tied in knots and dipped in a superb marinara sauce.
For dinner we shared a large calzone with an added topping of meatballs. Diann said a large one is «quite large» and after we got it we were happy we did not choose the extra large one. We also shared a small but generous Maya House salad with crisp greens and all the right toppings, eaten along with the delicious calzone.
As we were leaving we discovered the room with live music on Wednesday nights. Several people were eating in that room, and we plan to go there next.
Maybe our fatigue from the day made this seem so special. Maybe it was Diann’s great service with a perpetual smile. Maybe it was the consistently tasty dishes. But most likely, it was all those things combined in a most satisfying casual dining experience.

I love the food, great flavors, Delivery is always hot, but not consistent in serving size. One time I ordered two salads and they were so huge that the next time I only ordered one and it was half the size as normal. This time I ordered one and it was huge. Same thing with the cheesecake they charged four dollars for a 1 inch cheesecake. Last time it was like 3 inches wide. Chicken wings are great, good size, good flavor, pizzas classic good sauce, salads are good, had most of them. Not a fan of the house dressing too chunky for me. Also order a 2 liter of getting a soda for $ 3.00. The Fountain soda which is $ 2.25 is maybe 16 ounces and mostly ice. I’ve never eaten in the restaurant

Who the heck puts processed cheese on a pizza as a topping??? When your menu states «Cheddar Cheese» you need to use REAL cheese. That just ruined my whole evening, Disgusting!
Not to mention the crappy service and horrific attitude of the bartender, what a Bitc#!! This was our first and last time ordering here. On a plus side, the wings are really good! At least the spicy gold flavored are. So Two stars for that reason.

Hope customer service and appreciation for guest get better, as well as appreciation and respect for employees

I have always had great delivery service. We always order the wings and soda. They always remember the soda. They say they will be there in 45– an hour. They typically are early but I appreciate the honesty with delivery times. Most companies over promise quick delivery, Barros is honest about times. I highly recommend their wings and garlic bread

Don’t be fooled by the bs reviews… We ordered last night. $ 60+ for a 2 pizzas and 2. Salads + cheese bread. No flavor at all. How do you make a margarita pizza without any flavor!!! Don’t waist you money.

Great service, good garlic knots and decent pizza. The honored a Unilocal coupon even though the owner said he was losing money on it. Most def go back.

Food wS poor and the service is the worst I have ever had. I will NOT comeback here again. I had a pizza and I have had better frozen pizza. If the crust was homemade, I am the President of the United States.
If I could rate this place a no star I would. Don’t waste your time.

I hate giving this place two stars when the food was so good. Lasagna was great. Wings were amazing and big. But never came to refill drinks even once. Took 30 minutes just to take order. Not like it was packed. Just need to break down and hire some service staff. Whoever is in the kitchen did a great job.

Pizza is definitely good — about as good a NY style pizza as one can get in Mesa. For this reason, I can’t go below 4 stars.
The chicken wings were decent.
Downsides — the service is OK, but not great. Its a notch pricey for the area its in.
I went with my wife, no kids — if I went back, I’d keep it that way. Its not totally unfriendly towards ‘family’, but probably not the best either. Can’t knock it on these grounds — it is called «Bar & Grill»…

My family and I visited for dinner tonight. Two boys ages 7 and 10 and my wife. Boys had kids menu pizza slice and spaghetti. My wife had a small chicken salad and I had beef gyro with onion rings and salad. Our appetizer was a order of garlic knots. All the food was freshly made. Garlic knots were awesome! Just the right amount butter, garlic and Parmesan cheese.
Kids were stuffed and my wife could not finish the small salad. I left full and not too full. The waitress was very patient with us as we started sitting outside then our kids got too cold and moved inside.
The restaurant was very clean and organized. I also noticed the UFC is playing there for «no cover» charge.

We asked about the house wine and were told it was good. No such luck.
The pizza was good, but the service was lacking.

I’m a huge foodie and the Gold Wings here are the best in AZ… Much better then Oregano’s, Natives, Barros, Toby Keith’s, Hooters, Buffalo Wild Wings, etc. The pizza was cooked perfect with a crunchy crust, just the way I like it. The specialty drinks were worth the money, got a good buzz from the Mesa Monsoon. Not sure why this place has poor reviews, my experience was awesome. Service was fast.

Update: The drink Mesa Monsoon is Magnificent! I am a weekly regular here now.
Stromboli is amazing. We ordered take out this past weekend. So good I LOVE it. Even ate it cold the next day. Mouth is watering just thinking about it.
Yep that is right, my husband and I give this place 5 stars and 2 thumbs up! The service was great and so was the food. We will be back for sure. It is great to have an individual pizza place close to our house. We get sick of always having the usual chain pizza.
My husband ordered the Stromboli which was HUGE just like the waitress said. Over a foot long and very good. I had the Chicken Kabobs. They had a lot if flavor and were juicy and tender. I enjoyed the main dish so much I nearly forgot to tell you about the hummus. The hummus was perfect and my husband loved the marinara so much he ended up asking for some to go. This from a man who never gets leftovers.
Anyway yes this place is amazing and you should probably go. Don’t listen to the first reviews. Many of those people seem fake with their one star and no profile pictures. Can’t wait until next time.