Ironman Pool Fence

Yes I am a fan of Ironman Pool Fence. They not only build a great pool fence. They are giving back to the valley with free pool fences for those that cant afford one. This is through Phoenix Fire and the KMLE. If you are looking I would stop. These guys are the best around hands down… You will always have one or two customers that you just cant make happy. Believe me when I say Ironman Pool Fence is the best around… My fence is great!!!

Two year old pool fence that began to flake and rust in one section that they wanted to charge us 3k to repair/​replace!?!

Came to the house and offered me a great quote. Was on point with every aspect from invoice and price to measurement set up to installation. Great company to work with. Would recommend for any fence need.

Already rusting ALL over. Should have paid more for my pool fence.
It’s clear the procedure they use is not properly coating the metal to prevent corrosion, I have disposable lawn furniture that’s powder coated with zero rust on it.
Also, I just had my pool replastered and specifically asked them to be very careful with cutting the metal to construct the fence as I didn’t want bits of steel getting in the pool and rusting. Of course, bits of steel got in and rusted, staining my new plaster. Fortunately it was only a few small areas, but it’s still unacceptable.
Last, they didn’t even properly secure the gate. One section has a double door and the only way to keep a child from opening it means I had to zip tie one side in an awkward fashion. Even locked, the gate swings open. Thank goodness my children didn’t find out it could have been easily opened before I did.
These are cut rate providers, my guess is their niche is more for dirt cheap homes that just need a cheap barrier up.

The company did a nice job installing my fence and it looks good. I especially appreciated Andrew’s attention to detail when it came to preparing the bid, measurements, and explaining to me the variations in materials and the entire process. I also appreciate that he was conscious of my budget and worked with me on that. The company would have gotten five stars, but the install was a day later than what they agreed to.

Terrible customer service! I was contacted in a timely fashion to set up an appt for the salesperson to come out and measure (Andrew). He had terrible reading and listening skills and even worse customer service. I was requesting interior work for a custom wrought iron gate at the top of my stairs to protect my son. Andrew seemed surprised it was for the interior of my house, came out and acted as if he didn’t want the business and we should get a regular baby gate (and if that worked we already would have done it!), and I also requested pricing to re-​powder coat and modify our existing railing and he paid no attention to this. The receptionist followed up with me to verify I received my bid and if I’m ready to move forward (I didn’t receive anything and I had to follow up with the sales guy!) and I sent a lengthy email back about how disappointed I was. She apologized and said Jim the owner would be in touch with me. Ha! She sent me a message this morning referring me to a baby proof company. No name, just a number. Seems like this business is getting to big for their britches! Use someone else! This valley is full of competitors who will provide you with good customer service!
And when I do out my pool in they won’t get my business either!

I would give zero stars if possible. These people are awful at returning phone calls. Over the course of 6 weeks I called 4 times to get someone to look at my iron gate and no one ever called me back. If they tell you a sales person will call you back just forget it, find someone else. I can’t even rate their work because they can’t even return a call. GET IT TOGETHER!!! By the way a minimum of $ 650 charge for any repairs — -you can get a new gate for that!!! Ridiculous.

A pool fence isn’t something that I’d usually oooohhh and ahhhhh over, but let me tell you, we LOVE our fence from Ironman Pool Fence. It’s gorgeous — a work of art, really. They followed our instructions precisely, and made us a beautiful, curving fence that hugs the outline of our deck perfectly. The office was a pleasure to deal with, and the fence was installed on time and as promised. A big thank you to Ironman for our beautiful fence! :)