Not impressed. Place was clean but the process was S-L-O-W! Sorry but lunch service needs to be quick. Only so much time available at break time. Had their signature sandwich, The Bobbie. Turkey, stuffing, cranberries. The bread was tasty. The turkey was thick-cut but tasted like it had been cooked a day or longer ago and was probably frozen and then thawed. Cranberries were good. Bread stuffing was so-so. It needs more than mayo to get past the dryness overall. The price, nearly $ 10, is insane. Not coming back. Not worth it.
Melody A.
Place rating: 5 Mesa, AZ
Damn delicious sandwiches! I drove the 20 or so minutes out for a sandwich for myself and my two sons. We’d never had Capriotties and were excited. I get there only to realize that I forgot my wallet. Thinking quick, I decided to order online(from the parking lot, lol), and called my son for he card #. After I ordered I went inside to wait, expecting it to be a while. Within 15 minutes all of our sandwiches were ready. I drove all the way home and we dug in. Exceptional! My oldest son had the capastrami and said«dang mom, THIS is what pastrami should taste like. I don’t think I’ve ever had a better one. I mean WOW.» My picky 8 year old said his turkey with cheese was«Amazing and good.» My cheese steak was SO good. Tender and tasty, and the bread is perfect. We will definitely be back– and soon.
Michael V.
Place rating: 1 Salt Lake City, UT
The service is really bad here! We come here all the time traveling around for work. And every time we come to this location the heavier set chef is never ready we have I wait like 30 min or more for a MEATBALL sub which should take 5min tops with nobody in here and at least 3 employees! Come on capriottis get it together!
Gabriela T.
Place rating: 4 Chandler, AZ
They have an excellent Philly Cheesesteak. They also have a solid Turkey sandwich called the Bobbie. It has real turkey as opposed to cold cuts. Highly recommend for sandwiches.
Morgan W.
Place rating: 2 Poway, CA
The food was ok but the business owner has absolutely no business sense. I am guessing this place goes under in 6 months. Why would you put this store within 500 feet of several more established places like firehouse, Panera, Jersey Mikes, there are others as well. Decent subs, horrible location. Dumb dumb dumb
Abeni D.
Place rating: 5 Mesa, AZ
Service has always been good when I visit here. Tonight’s visit was just as good. The GM over heard me tell my little we’ll share sandwiches being she never eats all her food and he suggested I get a cup of meat and a few slices of cheese. That was the perfect suggestion… my little girl loves it! Thank you for the great service and suggestion!
Christina M.
Place rating: 5 Chandler, AZ
Passing by and we decided to stop in for lunch. They say that they are voted best sandwiches in the nation. I can definitely say they are or come very close to being. The turkey is as fresh as you can imagine. We were told they actually cook two 25lb turkeys overnight and shred them first thing in the morning. Their specially is the Bobby which comes with turkey, cranberry, and stuffing… OMG it was so, so good. The manager is super nice and so is the staff. You gotta try it. Sandwiches come in several sizes including 9inch, 12inch and 20inch… more than enough for my husband and I to share. I truly look forward to trying a different sandwich next time. You should try it too!
Caitlin C.
Place rating: 1 Tempe, AZ
Really bad customer service. I was the only one in the store and it took 20 minutes for my order to be completed. After waiting so long, I would expect for for the order to be correct. However, only 1 of the 3 things I ordered was correct– a half filled bowl of soup! My wrote a quick email to let them know about the experience, but it went ignored. Disappointing overall.
Super M.
Place rating: 1 Gilbert, AZ
I walked into this location and there was one person there waiting for a sandwich. I was blatantly ignored by the two gentlemen working their even after they made eye contact with me. Shame on you guys.
Patrice B.
Place rating: 5 Phoenix, AZ
Ordered the Italian sub. One of the best sandwiches I’ve ever had. The right amount of meat and cheese, and the bread was outstanding.
Shaun D.
Place rating: 2 Gilbert, AZ
This is our families 5th time at this location. We are mostly vegetarians and enjoy the options. The first time the location was out of bread and unable to get anything. Today they were out of the fake turkey for my daughters sandwich and basically suggested a salad on bread with just more veggies. Got home and we were missing my wife’s sandwich altogether. We called back and the woman on The phone laughed. Great service. We will find a new location.
Amber F.
Place rating: 2 Gilbert, AZ
Not satisfied with this place. I ordered a roast beef with cole slaw. The sandwich was packed with slaw and a very small amount of SHREDDED roast beef with some weird cheese sauce. Roast beef should be sliced, not shredded. The over all taste was not bad, but given the price and appearance of the place I expected the food to be more then it was. I will return 1 more time to try the turkey & cranberry. That will be the deciding factor.
K M.
Place rating: 3 Mishawaka, IN
Meh. The sandwiches are not bad, but not exactly inspiring in the flavor department. I do like that they have vegetarian meat options(most places think a cheese sandwich is enough), but I wouldn’t make a special trip here for them. I’ve started to notice a trend among underwhelming restaurants… they all seem to loudly proclaim how amazing they are. USA Today voted you one of the top 10 greatest paces for a sandwich? Really?! Edit: «CRAPiottis» Why didn’t I think of that for my first review?
Tim M.
Place rating: 4 Phoenix, AZ
Went in today for lunch and ordered a medium meatball sandwich. The medium is huge, I can only imagine what the large must look like. I only made it through half and wrapped up the rest for later. The bread is really good and they do not skimp on the cheese. The meatballs are pretty good as well. I would definitely hit this place up again if I’m in the area.
Emiko C.
Place rating: 4 Mesa, AZ
I see this spot all the time going to work and just stopped here today. It’s soooo good! Prices are great and food is fantastic
Camilla M.
Place rating: 4 Sandy, UT
The Staff was quick to make my sandwich and the place looked nice and clean. I didn’t get to judge the experience eating there, but judging on the food alone, I give Capriotti’s five stars for sure!!! I had the Bobbie and tasted(more like ate half of the second sandwich) the Cheese Steak sandwich. The Cheese Steak was on point! It’s well seasoned, juicy thinly sliced steak, with cheese melted through out this delectable sandwich. If you love Thanksgiving food like I do, you’ll love the Bobbie sandwich as well! It’s thinly sliced turkey(both white and dark meat), homemade stuffing with homemade whole-berry cranberry sauce! Personally, I’ll be asking for extra cranberry sauce so there’s a bit in every bite. The sweetness of the cranberry sauce is perfectly balanced with the turkey and stuffing. The bread held up perfectly and so yummy, too! I’ll be back for sure!
Craig J.
Place rating: 5 Mesa, AZ
I have been here many times and it’s always been great. 1 time they messed up my order with hot peppers on my sandwich instead of sweet peppers. The owner called me and wanted to make it right. He did and comped my next meal. They now have a loyal customer. 5 stars
Nancy P.
Place rating: 1 Gilbert, AZ
I have here a disgustingly bad roast beef sandwich. Inedible. When I order a roast beef sandwich(and unless it’s stated clearly otherwise) I expect sliced roast beef — preferably rare — and definitely not overcooked lumps and shreds that taste like dog food smells. Dry and chalky.(They also put cheese on the sandwich, even though I specifically asked them not to.) This meat is so bad, I thought at first they must have given me the wrong order, so had to go online to check what their menu said. It’s described as «Our secret pulled roast beef recipe, slow roasted to perfection.» The«secret» part I can believe. The perfection? Not even close. And pulled beef — had I realized that was what they were offering, I would have never ordered anything in the first place. Well, at least the dog will be happy.
Matthew M.
Place rating: 5 Mesa, AZ
I happen to love cheesesteaks and even more so that I found this place. They are known for their Thanksgiving sandwiches but I am thrilled about the cheesesteaks. They use great quality meats and the bread is great as well. I also suggest the Capastrami sandwich as well which is a hot pastrami with thousand island dressing and coleslaw. It’s incredible. The restaurant is always clean and the staff is always helpful and easy to deal with. For all of these reasons I give this place a 5 star rating.
Jared R.
Place rating: 3 Tempe, AZ
Call my crazy but i was highly underwhelmed by this place. I stopped in looking for a yummy sandwich for lunch and ended up with a mediocre one at best. I ordered the roast beef sub and while I wasn’t expecting it to big chunks of roast beef like it was I was however expecting there to be some moisture somewhere. The meat was as dry as can be to the point of being hard to swallow. I should mention that i did get mine with all the veggies and oil and vinegar so it wasn’t just meat and bread there should have been enough. The flavor was ok but nothing great and the lack of moisture didn’t help bring anything special to the forefront. i may go back and give them another shot but considering the price was a bit on the higher side I am not sure how motivated I am to risk it.