Auto Corral RV – Service

Never judge a book by its cover.
Recently took my new 5-​month old 2013 PleasureWay Plateau TS RV for service here because its the only PW certified dealer in the area. Pulling in, it looks like a Mom and Pop place with old small office building and outdoor service facility (i.e., a car porch for RV) and I was a little worried. Since the PleasureWay is based on a Mercedes Sprinter van platform, we had taken it to the local fancy, upscale Mercedes dealer for engine and chassis service which cost us nearly $ 400 for an oil change, fluid check, and general check up. Anyway, the Mercedes dealer has its own Starbucks, valet parking, business center, etc., so you know where that money goes!
But Auto Corral RV service manager Melissa and technician Chris quickly assuaged my concerns. They installed a replacement rear view mirror with back up monitor (previously got a replacement from manufacturer), and got my LP stove burners to work for the first time. They patiently spent time answering my, and my wife’s, questions about the RV (we couldn’t do that with dealer we bought from because we did a fly-​in buy out of state) on other things we newbies were mystified about. And they told us about a manufacturer paid program for doing tire alignment for shimmy and bounce problems and referred us down the street to Big O Tires for a free alignment. When we went to do paperwork, we were told there was no charge!
These folks are honest and knowledgeable, and have truly earned my trust and future business. When you think of service, what else do you need other than an honest contractor who knows what they are doing?
I still think the way Class B RV manufacturers split up warranty responsibility between chassis and engine, coach and RV, and different appliance makers is a crazy quiltwork which makes it so hard for owners to figure out who is responsible for maintenance and warranty!