Arizona Golf Resort & Conference Center

REALLY close to homes on the course. If you can’t trust your trajectory on every swing I’d stay away. Mediocre course but reasonable price.

I would like to give this place a zero if it would let me. My best friend had her wedding here the first Friday of November and I would like to preface that the ceremony was beautiful and I am so happy for my friend that this place did not completely ruin the best day of her life. PLEASE DO NOT HAVE YOUR EVENT HERE! IT IS THE MOST DISORGANIZED VENUE I HAVE EVER BEEN AT OR INVOLVED WITH!
Let’s begin on Thursday, they had told the bride that we could come in whenever on Thursday to set up our own décor, that all of the tables and silverware would be set up, then we could go and have the rehearsal that evening. We got there at 5 pm. The bride immediately told the gentlemen that were setting up tables that the room itself was supposed to be bigger. It was one of those rooms with the collapsible walls, and only one half of the room was open. He basically told her that he just works there and that he would go get the person in charge. While we were waiting for the «person in charge» we also noticed that there were supposed to be 8 tables of 8 and there were only 5 tables of 8, also the wedding party’s head table was supposed to be 14 and there were 20 chairs. Then we noticed that there was no cake table, gift table, or sign in table set up. Then the bride started asking the «person in charge» why everything was incorrectly set up and why is it just now getting done when she was told it should have been ready in the MORNING of that day, this «person in charge» basically started the blame game. That everyone else is new there except her and the notes she was given were wrong and blah blah excuse after excuse. There was not a SINGLE apology or comment that they were going to FIX any of the issues. A little later the «person in charge» came up to the bride and told her that they will make it perfect for her and that for the inconvenience they would throw in white chair covers and black bows for free. The bride was happy with that and we decided to go and do the rehearsal and come back for the rest of the table decorations once the tables were set up. That is about when Nora got there. Now, I had heard from the bride that there had been multiple people that she had worked with at the venue since they booked the wedding there so I was trying to give the benefit of the doubt to this Nora. She was very nice and said that she would walk us to where the ceremony area was and that if anyone needed a ride she would have a golf cart bring them. While we were walking to the ceremony area, we passed the area that the cocktail hour was to be and we noticed that there were two beautiful fountains and a series of lights, the bride confirmed that the day of the wedding those would all be turned on and Nora said yes. Then we went back into the rehearsal hall. The only real thing that they got done was open the room, expand the dance floor and add the tables. We had to remove the extra chairs from the head table and also had to continuously tell the «person in charge» that half of the mirror chargers on the center of the tables were chipped and we kept noticing that they were just putting those on DIFFERENT tables when we asked for not chipped ones. Since none of the «free chair covers or bows» were set up yet, we decided that we would just go ahead and go to our rehearsal dinner activity, that we were already behind schedule for, and finish decorating in the morning. When we left the bride confirmed that the bridal suite that we were getting ready in would be ready at 6 AM and Nora confirmed that and that the groomsman all had golf booked for the morning at 7ish. ALL confirmed by Nora. Fast forward to the next day, the day of the wedding. One of the bridesmaids arrived before us and went to check into the room. They asked her what room number she is in and could not check her in. They basically told her that there was not a room ready. That was when she called the bride, the bride then called Nora and it went to voicemail. She tried a couple more times all going to voicemail. Our first bridesmaid did end up getting a room and once we got there it was fine. Then we checked on the reception hall. Well, all of the tables were set up and the room looked overall fine. However, the «free chair covers and bows» looked AWFUL they were SUPER wrinkled and only maybe 6 chairs had the bows. Also, we brought our own candles for the centerpieces but they were supposed to provide oil candles for the head table and the sign in table. Those were no where to be found. Then back at the bridal suite, we were all starting to get ready and the bride gets a phone call from the groom saying that the golf was not booked. That they could not get on the green until 10 AM. Now the wedding started at 3:45 PM. That was when the bride called Nora again and it again went to voicemail. The Groom had to put his foot down and basically figure out the golf situation by himself due to the lack of response from Nora. I have to cut this off but DO NOT USE THIS PLACE!

Luncheon & meeting at AZ Golf Resort today. The meal was the best — better than many at name properties in Phoenix & elsewhere in the US (we attend a lot of these events!). The staff was stupendous — very cordial and efficient chauffeuring customers from the parking lot to conference center. Wait staff was equally professional. Thanks!

$ 130 is way overpriced for the lack of accommodations that they provide i.e. continental breakfast was intended to be free not added at an additional charge or «only with package deals» the room was #OLD the coffee napkin «broke» there were spiderwebs in all the lamp shades and I ended up with a spider my wife had to kill on me… the list goes on with cold hot tubs and bad wifi, but despite all of the problems with the product we were truly offended by the GM, Jon Eid, My wife and I were waiting for our ride out front after checking out a little early listening to some music when he came up to us and instantly insisted to know if we were guests and why we were there we told him we were guests and were just waiting for our ride. He then threatened to call the police if we did not leave the property by the time he counted to 20… I feel labeled and as though i was completely put out for no reason but still we left with no resistance just disappointment.

This resort is a must if you’re going to Mesa! The entire staff went out of their way to ensure we were well taken care of. When we asked Thomas for a good Mexican food/​margarita recommendation, he brought us margaritas from the resort’s bar to sample and printed out information on the best and closest restaurants (and even called to confirm their hours!). Samuel sweetly drove us around in a golf cart and waited on us if we were going to be a few minutes. Reuben at the golf course was helpful with course information and booking a tee time. Every staff member is friendly, helpful and seems to really enjoy their job. We will be back as soon as possible!!!

We stayed there for four nights for a wedding that was held there. We got upgraded to a suite (Included a mini kitchen, refrig, and living room area) since we were part of the wedding group.
Rate: Awesome price $ 99 a night
Pros: Good buffet breakfast, fair variety. The servers were ok, even though this one particular waitress would help other tables/​people first AFTER I had already asked her for her assistants. The room was very roomy. A/​C worked GREAT, especially it being hot that weekend. Very convenient to stores and restaurants. Buildings are old, need to renovate. No bugs/​roaches in our room.
Cons: Check in was listed at 4pm (as they claimed), we arrived at 230pm (which that’s what I thought it said check in was online). We had to wait two hours before getting into our room. They didn’t have enough house keepers to clean rooms. Didn’t offer any golf time/​tee time packages with our stay. There was only one pool that seemed to be open, our room was too far. Rooms are outside instead of enclosed within the resort. Towels provided were on the dirty side, they didn’t seem washed well enough.

The rooms are not nearly as nice as the pictures online on their site look. First room we had, featured brick walls and smelled like a dirty wet basement. It took 4 calls and 2 trips to the front desk complaining to finally get a different room. The last straw for the first room was when they started jack hammering the main pool at 8 am. 8 AM! Next room was slightly better. Super disappointed they also decided to start construction on the pool, of course not letting the guests that plan to stay there know that the main pool will not be usable and the entire place has just the secondary pool to use. We had guests in one of the 1 bedroom suites to and their place stunk even worse… and the air conditioning would trip the breaker every 20 minutes of use. All the furniture we saw was mismatched and decades old. Definitely not a resort. The front desk had people coming in complaining every time we were up there. False advertising if I have ever seen one.

Arrived on Thursday ³⁄₁₉ for baseball tournament and spring training games, told our rooms had been given away since the prior guest wanted to extend there stay (we booked suites months in advance) quoting the desk clerk «we dont ask guest to leave» although this could have turned out very bad the manager stepped in and took care of the matter, we did not get our suites but to our satisfaction we were given other rooms and compensated for our troubles. Rooms kept clean, food okay, pool area kept clean and room service was good

If I could give less stars than this I would. Let’s start with my experience within the first five minutes stepping onto the premises:
Picture yourself after a long day of travel. You are finally reunited with your whole family whom you haven’t seen in almost a year. You and your whole family are excited to spend the rest of the evening together catching up and building memories… until the front desk tells you they OVERBOOKED and they are relocating just three of us to a completely different hotel. We have had reservations for months and they tell us THE DAY OF that they don’t have a room for us?! The most atrocious hotel service I have ever heard of in my entire life. They claimed that they call us, then tell us that they don’t have a phone number on file. They relocate us to a hotel a small step above a motel 6. The employees told us we weren’t the only ones experiencing this tonight.
So if you enjoy staying in a musty, lackluster «resort» that has no concern at all for their customers, this is the place for you. This is a story that will go down in the books as the most atrocious customer service I have ever experienced.

Very nice place! Nice rooms and pleasant atmosphere. I will definitely stay here again!

We really enjoyed staying here. The rooms haven’t been updated since Dirty Dancing was in theaters, but the staff is so friendly, the views of the gold course are excellent, the food is decent, and the price for what you get can’t be beat. Also the rooms have kitchenettes and there is a grocery store across the street so you can save some money. P. S. Yolanda at the front desk has to be the nicest person I have ever met working at a hotel!

The girl working at the front desk, Angie, was very helpful and polite. A guy took us to our room on the golf cart, he was also very nice. The reason he had to take us on a golf cart is because parking by our room was not an option and we would have never found our room otherwise. That is about the end of anything nice I could say.
–The room was a good size but had a funky smell and was VERY outdated (and very depressing). I am pretty sure we had the first microwave ever invented in our room so that was a nice piece of history.
–The kitchen had no dishes_​why have a kitchen at all?
–We had to ask for fresh towels every day. One day the «fresh towels» were dirty
–We took cold showers every day, even after they supposedly fixed it.
–We had to call maintenance to fix the TV. It did not work until then and they took about 1 hour to arrive.
–We wanted to order room service. I called the restaurant and nobody answered. So I called the front desk and explained I couldn’t get them on the phone and that there was also no menu in the room. They said they would send a menu over to our room. After an hour of waiting we finally left to get food somewhere else.
–1 pool was closed and the other was not so great. The water seemed murky and there were only 3 lounge chairs that weren’t broken.
–The fitness center was super outdated and depressing… If you could actually find it you would see. We asked a worker where the gym was and he claimed to not know. We walked away with a perplexed look only to hear him yell «oh did you mean the fitness center?». Sorry I wasn’t more specific.
–Finding anything on this property is a joke. We had family visit and not one person could find our casita. We ordered pizza and the driver gave up. We had trouble finding the pool and the gym. When we went to the front desk for a map we stood there and waited 10 minutes for the employee to answer call after call before greeting us. We JUST needed a map. Aren’t you supposed to greet the people in front of you first? Maybe put the maps out for people to help themselves?
I would never go back to this place.

Quite a rip off. This place is very old and smells musky. I attempted to check in at 5:30PM and was told my room was not ready yet. I asked for a key card so I could return later; nope. Don’t have a room for you. Asked when my room might be ready.
«Maybe an hour and half.» It’s 5:30 PM and I have to wait another hour and a half until the room is ready. Who manages this place and who runs a hotel this way.
The «resort fee» attached brought a $ 159. room to $ 192. Give me a break. How do I use the resort when I can’t get into a room until 7 PM.
Would never recommend or ever stay here again.

Everything about our Jan 23, 2015 wedding at the Arizona Golf Resort was exactly as we planned and hoped. We had the first of our guests arrive the Saturday before our Friday wedding. The attentiveness and extreme friendliness of the staff, whether in regards to the satisfaction of the rooms and suites, the restaurant, the golfing and the shuttle driver awed both ourselves and our family & friends.
The day of the wedding a large group of us golfed in the morning and then we had a beautiful 5:30pm ceremony on the «Lawn» area followed by cocktail hour in the beautiful Tuscan Courtyard and hall area inside the banquet hall. The amazing reception was held in the Fairways Banquet room, which was beautiful! The food, service and décor were impeccable. The following day we had another great lunch held outside the lounge area near the pool.
Thank You All so very much; Jan, Yolanda, Carolyn, Denecia, Yesenia, Chef and all your amazing staff (you were all incredible), all the Pro Shop staff and Patrick.
Regarding other reviews that talk about the AZ Resort being dated — yes, it is… in some areas, though you can see the upgrades that are continuously happening to bring the resort back to 100%. The resort however is very clean and the maintenance staff are there extremely fast to fix any issues that may come about.
The Old World Charm of The Arizona Golf Resort really needs to be seen in person to be appreciated. It has class and elegance, which was exactly what we wanted for our wedding. Highly recommend for the venue itself and the most amazing staff you will ever encounter!
Thank you Arizona Resort from Sandra and David

I love this place every time I go here the customer service is great. I went to a wedding and the room was so nice decorated. I been in the pool and its always clean. The environment is quiet you don’t see crazy people around there. They have a big parcking lot as well. The golf camp is very nice. About the rooms they are big and more important they are very clean. I recommend this place !!

At glance was looking clean and nice i said when we check in because it was
After getting something to eat i sat on the bed and bugs jumped on me. Small black fleas. Alive. I put a few in a cup, then began to look at the bed, pull all covers off, bugs, chips snd wood things under all the covers. My husband call front desk, –a person came looked all he ssid was «not good, housekeeping arent doing their jobs»
He told us he was off in 5 mins, but he would get someone on it .Hour later still in the room, no one came to help, my husband again called, yes this was last night writting it this morning, i was to upset last night .
After calling them, they said they would send a person to help, now two hours still nothing, .my husband walked to front desk, demanded a new room, got it. They gave him a use of a golf cart, to get our things to one room to the next, it died, we moved ourselves to new room 4 hours later, no help, no sorry,
The new room was clean, no bugs, .
So when checking in here make sure and check carefully

New ownership and it shows!!! Being restored to former glory. The front desk was very friendly and free continental
Breakfast convenient and made our mornings easy with two
Kids. We were given a beach ball by the front desk for the large pool just outside our room… nice so I could keep am eye on them. We stayed in 500 building so had full kitchen for lunches but ate at the sports bar to enjoy great live music.
Golf pro put clubs in my kids hands and we hit the driving range having a blast.
I see the changes in furniture, linens and attitudes and will definitely be back. Thanks AZ Golf Resort.

Make no mistake, this is an older property and not too much updating has been completed. However, it does not take away from the nice people working there and the charm of the grounds.
The rooms were spacious and had lots of common amenities. The biggest disappointment was their Wi-​Fi. It did not work-​no matter where you were on the property. It should be no surprise to the hotel, as it is complained about on almost every travel site by their visitors and in person from guests.
The golf course is always busy, and the golfers can take up a big portion of the parking lot. However, there is plenty of parking… but might not be convenient to a room.
If you are a smoker, there are no ashtrays anywhere… however, you can ask for one from housekeeping for a room… and then search for a trashcan if you are around their campus.
I’d be back any time. It was a pleasant stay.

I fully acknowledge that I’m probably not target audience for this place. I attended a professional conference and stayed here for four nights. I don’t golf, so I can’t comment on that but…
The accommodations were alright (400’s a suite)-I don’t have incredibly high standards, but the furniture in our suite was rather dated and appeared as though it hadn’t been updated since 1992. Everything was clean, and I can tolerate outdated much better than dirty. While I don’t need a flat screen tv, I do appreciate one that does not have diagonal fuzzy lines through the picture, the channel selection was also slim. The biggest issue for me was the internet connection. I couldn’t stream video because the connection was less than 1MBPS download. The ‘fitness center’ was a rather remote location and a bit dismal.
We did have a hospitality suite on the other side of the resort (700’s maybe) and it was actually quite nice, very updated and modern, so perhaps that is part of the varied reviews here-​that some of the buildings/​rooms have been renovated and others have not.
The actual conference facility/​meeting rooms were acceptable. The outdoor space was quite nice and enjoyable. I had no complaints on the food. The staff were also decently accommodating. Though, when I asked about getting transportation into Phoenix, I was met with a blank stare-​like no one staying here had ever asked such a thing.
O, and there is a replica of the Ponderosa homestead made by Lorne Greene (Ben Cartwright in the show) on site. Yeah, that went off the air 10 years before I was born, but the family that runs it is quite nice. By the end of the event, I had heard a rumor that the facility was in bankruptcy and bank owned which accounted for the lack of updates.
All in all, if I had the chance to stay here again, I would probably only do so if I got a great rate ($ 100 or less)

This place is a tale of two hotels.
First and foremost, the grounds are quite nice. It’s a very big resort, in terms of footprint, with tons of buildings scattered quite a distance from each other. If you have mobility issues or the weather is bad, I can see that being a pain. Since neither was the case when I was there, I liked it a lot. The restaurant inside is good, though not spectacular. Meeting rooms are quite nice. People are incredibly friendly, both at the front desk and in terms of banquet staff. Pools look nice, but I never used one.
The rooms are a different story. Apparently they are trying to sell the hotel, so they have done no renovations. You can tell. It’s very clean, but just old and worn out. I was upgraded to a big suite with a full kitchen (incl oven), and it was certainly more space than I needed for a few nights. The TVs are old with very few channels. The WiFi is very poor. The bathroom is small and the shower head is suitable for a 5 year old, in terms of height. Beds are comfortable. The patio is quite nice, as mine overlooked the 18^th green (I believe it was the 18^th).
If this place gets updated, I could see it being fantastic. But as of now, the rooms bring down the otherwise nice place.