Love Ace Hardware, one of the best home improvement stores around. Granted they are smaller than say Lowes or Home Depot, but I frequent Ace considerably more. Highly recommend!
Cruz L.
Place rating: 5 Mesa, AZ
Couldn’t find anything we needed for our 30 year old home at the big box stores so we found this ACE. Friendly and most importantly knowledgeable staff with all the supplies you will need for home projects of every scale. Go check em out!
Kat R.
Place rating: 5 Mesa, AZ
I had to get some glass replaced from a double sided frame. Michael’s quoted me $ 50 which is ridiculous for two panes of glass and Ace charged me $ 10. The gentleman who helped me was VERY helpful and VERY attentive. I will DEFINITELY be returning!
Eric J.
Place rating: 1 Mesa, AZ
I’m surprised this place is still in business. The store is dumpy looking and management needs to change. We took a sunscreen in to have part of the frame replaced and to have it re-screened. Larry did a great job, but it wouldn’t fit in the window when we got home. Took it back and he was very helpful. I explained that we got it with the house and it was damaged when we moved in, so we weren’t sure it ever fit in the first place. He thanked me for being honest and said he’d get me fixed up. Said he’d do most anything for a guy if he’s straight with him. He made it a bit smaller and I took it home to try again. It fit now, but the screen on one side wasn’t straight. It was done too tight and the side bowed in so much you could stick your finger through the gap between the screen frame and the window frame. Not a big deal. I dropped it off to have it fixed but got a call back from the manager accusing me of «altering it somehow». He said there was some lip on it and that«they would have never sent it out that way». He left this in a voicemail to me and said my only two options were to pick it back up the way it is or they would disassemble it, take their pieces back and refund my money. He left all of this on a message to me without ever meeting or talking to me once. I am amazed that a store that is run this way can still be in business. I feel completely insulted. I don’t know how the associate can thank me for being so honest and then I turn around and get a call from the manager telling me I’m a liar. I called the manager back and explained that we took it home, tried it, and brought it back to have it fixed. That we didn’t alter it in any way, but he told me that wasn’t true. Hopefully you won’t waste your time with them, but if you walk into this place, it will be apparent that they don’t trust their customers based on how many things are under lock and key. I am all for local, small businesses, but this location needs to be shutdown or be brought under new management.
Veronica B.
Place rating: 5 Saint Paul, MN
Stopped in… THREE times in the past two days… to have front door keys made! My lock just kept rejecting the copies! :(The two guys that helped me in my three visits were very friendly. Didn’t get upset or ask me if I «knew what I was doing?» :) I appreciated their patience and their attempts to help me get a couple keys that would unlock and lock my door! Great little place, looking forward to going back!