Allen Automotive

My son and i purchased a 2004 Gmc canyon from allen automotive in September 2014. The check engine light stated coming on a few months after buying it. Took it to several places, they said there was a misfire. Took it to a local mechanic and they finally got into it and said the engine had low compression. Said that it would be better to take it to a dealership to get repairs, but did give me an estimate. I took it to Brad Allen and he could barely believe that the repairs were that much. So, i went ahead and took it to a chevrolet dealer and they confirmed the problems. They said that the problems uncovered should have obvious to someone in the car dealer business. (Another dealership in the area said gmc canyons are notorious for these problems.) They called the warranty company that i purchased a $ 1500 warranty from, on Brad Allens suggestion, but alas, nothing was covered by this warranty. I took the paperwork of repairs back to Mr. Allen and he told me that i bought a used car and thats exactly what i got. That replacing a whole top engine, transmission system and differentials on both axels is just normal wear and tear on a truck we’ve had for 5 months. No empathy at all. We were only expecting to have at least partial compensation considering it is used. NOPE… Instead he just told us to leave his lot. He’s a lying, sleazy, stereotypical used car salesman. I will not give up on this. I believe i was totally taken advantage of. I can’t afford to pay an extra $ 8000 in repairs on a truck i owe $ 1300.00 on. I suggest you think twice about this place. I can’t believe all these good reviews. When i posted on facebook, i got nothing but people responding to me with similar issues. I’m not finished yet until i use up all my resources to get this rectified.

My girlfriend purchased a car here this past winter. There is a lot of good with this lot and a few bad.
First the good. What you see is what you get. The price on the car is the price you pay. This is a no haggle lot. If you don’t like the car shopping experience because of the haggling over pricing and wondering if you are getting ripped off, then this lot is for you. I knew the price of the vehicle instantly, as well as complete records of everything Allen Automotive did do get the car ready for sale.
Upon closer inspection I was able to determine that all records were accurate. In the end I feel like we got a good deal on a good car.
The Bad: Allen Automotive offers a limited warranty on every car sold. You get 50% off parts and labor for 2 years. This also extends to other vehicles you own. After taking the vehicle purchased above in for a service issue, it was unresolved after throwing $ 200 at the car. This left me questioning the expertise of Allen Automotive’s mechanical staff.
So in the end, if you want to have a good car buying experience on a low cost vehicle, then this is the place. However I’d avoid servicing it here if you have to.