Sound & Vision Wireless

Mercer Island, United States

4.9

8 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 206-832-1818
Website:
soundandvisionwireless.com
Address:
2758 78th Ave SE Ste 140, Mercer Island, WA, 98040
b/t 27th St & 28th St
Nearby public transportation stops & stations:
150 ft78th Ave SE & SE 28th St
650 ft77th Ave SE & SE 27th St
0.2 miN Mercer Way & 80th Ave SE
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Bussiness info

Accepts Credit Cards
Yes

Today

Today –
Local time (Mercer Island) 14:51 Sunday, 25 May 2025

Business hours

Monday 11:00 am – 5:00 pm
Tuesday 11:00 am – 5:00 pm
Wednesday 11:00 am – 5:00 pm
Thursday 11:00 am – 5:00 pm
Friday 11:00 am – 5:00 pm
Saturday 12:00 pm – 4:00 pm
Sunday –

Description

Specialties

We know your mobile devices are important to you. Our certified repair technicians will take the time to explain your options and get your device working and looking like new again.

We are all about customer service and quality. Give us a call or drop by our retail store conveniently located in downtown Mercer Island, right off I-​90.

Cell Phone Repair, iPhone Repair, iPod Repair, iPad Repair — Sound & Vision Wireless Repair specializes in iPhone repair, repairing liquid damage as well as many current Android and Windows devices.

History

Established in 2012.

We are a family owned business located on beautiful Mercer Island, WA. After many years as a technologist and consultant for T-​Mobile, Microsoft and Starbucks Corporate. We decided to offer our community an option for cell phone repair needs. We rely on word of mouth to communicate the quality and service that we provide to our customers. We look forward to helping you with your iPad, iPod or iPhone or other gadget repairs.

Meet the Business Owner

Dave L.

Business Owner

Local resident certified in advanced wireless device diagnostics and repair, I have been involved in the technology field for over 30 years. I look forward to meeting you and helping you with your repair questions and needs.

Aloha,

Dave

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20
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8 reviews of Sound & Vision Wireless

No registration required
Place rating: 5
Mercer Island, WA
I brought my iPhone in to David after dropping it with multiple issues including a broken LCD and screen. After realizing that my logic board was also damaged in the initial drop, he took it into Apple to speak with with Genius Bar. David also provided me with a loaner phone while my iPhone was in the shop. Amazing customer service!!!
Place rating: 5
Seattle, WA
I stopped by here with my friend who had a concern about her phone, so we stopped in since we were passing. We got prompt, helpful attention, and when it was determined she didn’t NEED to repair her phone’s screen if she was happy to live with the weird flaw, there was no pressure. It was HER who asked about a protective case, and David was very helpful without pushing at all. It was a lovely experience and what I hope for, but don’t always receive, from small, independent merchants. I’d definitely make the trip back here if I had any device issues that I needed help with.
Place rating: 4
Mercer Island, WA
I live on Mercer Island and feel strongly about supporting our local merchants. The service place costs a bit more but Dave’s personalized attention and prompt repair in a professional yet low local shop made it worth the extra dime.
Place rating: 5
Mercer Island, WA
I have used David for a number of repairs. He has always been incredibly helpful. On one occasion he showed me that the problem wasn’t with the phone, it was the charger (which looked fine, so who thinks of that?) – at no charge. He has done a number of iPhone repairs with very reasonable prices, rapid turnaround, and impeccable results. On the last occasion with the iPone, he mentioned that he was considering branching out into computer repairs. I got a DVD stuck in an older Apple laptop, and tried all the remedies recommended without success. I had called Apple and other repair shops, all of whom wanted to replace the DVD drive at considerable cost. I asked him about it, he said he’d look at it, got the DVD out without replacing the drive, and charged me $ 25, a fraction of what I was going to have to pay elsewhere! I would HIGHLY recommend this shop to anyone needing iPhone or iPad repairs, and now (hopefully) computer repairs as well.
Place rating: 5
Mercer Island, WA
After being safe for over 2 years, I finally dropped my iPhone 4s and shattered both the front and back screens. Almost found myself headed to Apple, then recalled seeing Sound Vision and Wireless on one of my many walks around the Island. I went in and met David, who is absolutely fabulous! He’s knowledgable, nice, and patient; he calmed me down and assured me that my iPhone would be good as new when he was done. He even kindly switched out my SIM card into an old phone to hold me over for the 24 hour repair time period. The repair is impeccable! Fairly priced too, and will give you an upfront estimate. I highly recommend them!
Place rating: 5
Seattle, WA
I just had the screen replaced on my son’s iPad 2. The staff was knowledgeable, kind and fairly priced. I received great service and will continue to use this company. I would highly recommend them!
Place rating: 5
Queen Anne, Seattle, WA
I brought my iPhone 4 (yes it’s old) into the shop because I was having bad reception. Dave gave me insight into what might be the problem and the steps we could take to figure out the issue. The first step was to try some resets and it helped! At the same time I brought my crushed iPad Retina in to get the glass replaced. A few days later I am back to good. Yes, I will use again!
Place rating: 5
Seattle, WA
I cracked the screen on my ipad several months ago. One day I was walking around downtown Mercer Island (which is in sore need of more retail!) and came across this sleek looking store. It is one of the retail stores in the Island Square Apartment, across the street from the North End QFC. Walked in and met Dave, the owner, who was really low key and friendly. Since he didn’t have the needed «part» for my ipad, it took couple of days fix it. (If he had the right part, it appears that he could have fixed it within hours). Well, my ipad came back spic and span new, right in time for my upcoming overseas trip! (There is a 90 day warranty on repairs; I didn’t inquire as to the scope of the warranty). Based on the service list, it appears they also do other other services, such as repairs and color customization for iphones, repairs for game consoles, etc. It’s great to have a place like this on Mercer Island!