Orchid Nails and Spa

I started to come here soon after they opened. At that time, it was great. Vivian, Jimmy, Melinda were super friendly, helpful, accommodating, and willing to do whatever would make you happy. I ALWAYS made an appointment because I could only go after work. I loved it and was a regular for almost 4 years. And then, word got around that there was a very talented nail artist working there and all of a sudden, everyone started coming there without appointments and they were given priority. Even with an appointment I had to wait a long time to be seen. I was rushed through my nail service and even though I would ask for Jimmy or Vivian to do my nails, most of the time I was put with someone else because I did not ever get nail designs, thus, did not spend extra money. I felt like I was treated badly. If it had happened just once I could understand it but it happened again and again. Pedicures were still awesome but it just was not worth being treated rudely after having been a loyal client for so many years. I will not be going back there and it is a shame.

I have been going to this place for awhile, this past week I blew 75 dollars on a mani and pedi. The reason being is I wanted to spend the extra 25 to get shellac on my toes so that it wouldn’t chip and peel as often. Well here I am, barely a week later, and all my toes are chipped and peeling. They do a good job on your finger nails, they’re very efficient with shaping and painting them, but I don’t think I’ll ever get my toes done there again.

I was a walk-​in on Tuesday evening and treated very warmly by the owner. My nails are super sensitive and I am always nervous when I get my them done. My nails were done painlessly and perfectly. They had tons of nail colors and really seemed to care if I was happy with the job they had done. The tech did recommend that I do not come in on a Saturday if I didn’t like to wait. My only complaint is that they play the background music very loudly– probably wouldn’t have been a problem if I liked the style of music.

Love it here!
Never had a problem; I don’t wait but I do come at times when there won’t be a lot of people, like Monday morning. But I find the price to be right to the quality they produce.

Great people very friendly. Every nail place hurts me with the whole process of acrylics but they didn’t hurt me once! Plus I brought in a pic of a design and changed some ideas of it and they came out gorgeous. Definitely making this a regular spot. Can’t wait to come back for a pedicure!

I should have read some of the other reviews before I came here dang it! Along with long wait periods, feeling misguided when I walked in you have outdated interior and horrible customer service. Oh and shout out to the owners please get it together there is so much competition even in your area. I’d much rather spend my money at a place that I not only get a quality mani and pedi but a peaceful inviting environment. This is my pamper time. I don’t want to listen to kids screaming and running around, an eyebrow wax taking place right in front of me with the door wide open while I’m getting a pedicure. Thanks but no thanks:(

I went here today and got pink/​white acrylics and an eyebrow wax.
— first I’d like to state that everyone has complained about the wait time it takes to be seen. I’ve been here multiple times and have never had to wait. Though, I come at convenient times when I know there won’t be a lot of people, for example people come in during a lunch break, after work, and afternoons on weekends. Though, the only reason there would be a long wait is because everyone and their mother knows this is by far one of the best nail salons in town.
— second they are great with accommodating your needs, they know how to do new and old treads. They help you decide what you want and I was even given multiple options about what shade pink acrylic I wanted. Also, they provide you with free soda or water.
— third they have an Instagram! ‘Orchidnailsandspa’ it’s great because you can see the amazing work and talent they have. This shows you what you can get done and so many possibilities you didn’t even know most nail places could offer.
— fourth, I completely respect all other nationalities and usually never mind having to listen to other languages, but I do love how all the workers here engage in conversation with you. They’re really down to earth and funny.
Overall the experience is great and at the end you’re satisfied. The whole time my technician had me approve everything he did to make sure I’d love them. I hate seeing all the negative reviews and bad experiences because I love this place! They definitely deserve a second chance if your first experience sucked, things may have changed since then.
I, for sure, wouldn’t go anywhere else!

Came for a pedicure & gel manicure and left pleased. My pedicure was perfect and the lady dealt with my even when I complained at my nail color. Ended up being what I wanted. They were having some wifi problems with the credit card machine when I was there but other than that I had a good experience. Seemed clean.

Yes, it takes a little while to get in – but when you do, as long as you know what you want, you get what you want. There are several different artists for placing & shaping the acrylics or gel nail, and if you get something as simple as a «French tip» then I’m pretty sure that same person finishes your nails… however when you would like something intricate, they send you to Melinda, a young, talented nail artist. Look up this nail salon on Instagram. people from all across the country want this place to be their local salon. You get what you pay for.$ 50 for the set pictured but I had never been satisfied with a set of nails in my life.

Great place if you want the exact opposite of what you ask for. Don’t bother going in if they’re busy they’ll just rush and won’t give you what you want. Total waste of $ 30

Prices are reasonable but thats about it. The problem is that you show up and they say they can take you quickly and you end up waiting… and waiting… and waiting… and waiting… and waiting some more. SERIOUSLY!!! We have tried this place a few times and this will be our last. It shouldn’t take 3 hours to get a manicure and pedicure. Oh and they cut me on my hand twice.
Never again.

Well if you like waiting 5 hours to get your nails done, then this is the place for you! I called to make an appointment at 4 with Vivian or Jimmy. When I got there, Jimmy was doing somones nails already, so Vivian told me to sit next to the booth next to his, so I assumed he was going to do my nails after he was done. After waiting 20 minutes, Vivian told me «hell be right with you hes finishing up» come to realize, she wasnt talking about Jimmy, she was talking about the new guy they have working there. I didnt gripe about him doing them because I didnt feel like waiting another 20 minutes!!! So after he was done doing my nails, I waited for almost an hour to get a simple nail design because Melinda was already working on someones design (for an hour plus) and mind you, two people were ahead of me. Needless to say, I had an appt at 4 and didnt get out until 6:25!!! Ridiculous if you ask me! I will NEVER go back again!

Love how they do nails here but there is no time management whatsoever. I made an appointment two days prior and still had to wait an hour until someone took me.

I called Vivian about a nail fungus my little brother caught at her salon from a pedicure… She hang up on me and refuse to answer my phone calls. I will upload some pictures for evidence

I Love this place!!! They do awesome nails. They do AWESOME designs. The young lady that does the designs is very talented. They do what you want, and how you want it. :))

My girlfriend got the WORST MANICURE EVER here. They didn’t really care and it lasted about 8 minutes, which is wrong. Very sloppy. She’ll never go back.