Giant Eagle

So I went there the other evening at 8:45pm ish. In PA you can’t buy beer after 9pm so off I went quickly. Got to the beer section (just inside the door at 8:55pm. They had the curtains down over the beer coolers. I walked over to the register and the ladies there had pulled out the cash drawer already. I glanced at the time stamp on the register. It was 8:56. I said «can I still buy beer?» The lighter haired lady said «nope. It’s closed at 9.» I said, it’s not 9pm. I pointed at the monitor that said 8:57 now. She said «well, I don’t care. I’m sure you can’t find beer and get it up here fast enough.» Her attitude was really snotty and mean. I was not happy at all. I turned and left the store (I’d planned to buy a lot of other groceries.)
Here are the problems:
1. Gates were pulled prior to 8:55 so they closed early
2. Register was pulled prior to 8:55 so they didn’t plan to sell beer until the legal time
3. The lady was hella rude and judgmental
The law says 9pm. I understand the register won’t physically ring beer after that. They closed early on purpose. I don’t care if business was slow, you wait.
I will be buying my beer elsewhere from now on.

This is the Giant Eagle location closest to my home, and that’s the only reason I ever go here. When I have the time, I go north to the Market District, which is a much better supermarket.
They do offer a small selection of organic produce here, but recently they made the aisle only one cart wide, so it’s really challenging to shop their organic produce. Just this morning I had to back my cart out to let another woman in, and if it’s really busy? Forget it… you end up fighting the other shoppers for elbow room. A really crappy design, especially considering the vast amount of aisle space they dedicate to their snack food and carbonated sugar water selection at this location. The only reason I left 2 stars for this place is because some of the staff has been here forever, and they’re very helpful and knowledgeable, in the way that people become when they’re very familiar with their surroundings. And I like the beauty/​personal care aisle that got an update a few years back.

Thank you to the friendly staff at Giant Eagle for always lending a helping hand. I have two children and sometimes running in for a gallon of milk is much harder then it looks. I ran in one day just for milk and my daughter ended up getting sick. I didn’t bring my diaper bag in because I was just getting milk. An employee saw that I was in need of help and put down everything she was doing to lend a hand. Thats what I call excellent customer service. Thank you!!!

Prices higher due to the area (primarily white Upper class) who can afford the higher prices. Broccoli goes for $ 2.99 a pound, for example. Huge, so you can get everything you want. There’s even a small café that sells premade food and 6-​packs, if you’re into that. Pharmacy is fast and convenient. Iggle’s Nest watches younger kids.