Worst Dunkin Donuts ever. I have been here many times at various times of the day and they are always out of everything, and never have good donut options available. I have yet to see them actually have any glazed donuts for example. Oh, and they screwed up our order every single time we went there. Even simple, basic orders.
Norm H.
Place rating: 3 Huntington Beach, CA
This was my go to for picking up doughnuts for work. Always has tons of staff and quick service. Always tons of police officers in here hanging out. Being from California where there are not many dunking doughnuts I must say dunking doughnuts has some of the worst doughnuts I’ve had. But since I’m not in California where there is a doughnut shop in every shopping center. Dunkin doughnuts is what you get and the price is right.
Andrea X.
Place rating: 5 Ashburn, VA
Not sure what’s up with these prior reviews. Have been coming here on Sunday’s for about a month. Coffee is always fresh and fixed exactly the way I order it. Today ordered more than I usually do and again no problems. Staff is friendly and organized.
Laura P.
Place rating: 2 Tysons Corner, Mclean, VA
Love Dunkin’ Donuts, but this location makes me want to punch myself in the face. I have always like dunkin’ donuts approach to coffee— Its not overdone, its just good, down to earth, coffee as it should be. They don’t assault me with 20,000 products I could buy while I wait in line, they just move things along a sell coffee. That is the plus. Every time I order here I grind my teeth in anticipation of what my experience is going to be like actually receiving my beverage. From someone who owns a DD I am told that the way you are to pick up your order is by the number on the bottom of your receipt… but that never happens here. Instead the employees making your beverage shout«large coffee cream and sugar… Plain bagel with cream cheese! … large ice coffee with Splenda!, …medium chai latte!» At 8:30 am when there are 10 people waiting for beverages guess how many people order large coffees with cream and sugar? The end result is someone walking off with your beverage, and then you standing around wondering where it went, and if and when it will be remade. I have had countless experiences where I order more than one drink item, and spend over 15 minutes trying to round up everything without the wrong person taking it, or then asking the employees if they could please remake an item I could never track down. Totally ridiculous. If they would get it right and give out drinks based off order number like they’re supposed to that would be great.
R N.
Place rating: 2 Beverly Hills, CA
Not sure if it’s just this location, or Dunkin in general… Stopped here this morning hoping to try some of the seasonal favorites, but they didn’t have any :( So, I just got some Munchkins. The jelly one barely had any jelly(just a tiiiiny dot). The glazed was really dry. The cake was the only one worth eating. Nothing like Krispy Kreme.
Max S.
Place rating: 1 McLean, VA
I was there yesterday and got a half dozen. All of the donuts were hard and stale. I should have tried one before I left so I could complain then and there but it’s Dunkin donuts… They are always supposed to be fresh!!!
Faris M.
Place rating: 3 Vienna, VA
I usually come here for my donut/coffee needs. Its a big franchise so obviously the donuts and coffee are a standard taste and taste the same everywhere. The employees during the night shift are pretty grumpy, but thats balanced out by the peppy morning employees so thats good. Theres always flies in one corner of the place where the bathroom is, which is unappealing. The general cleanliness I’d say is 7⁄10.
Justin M.
Place rating: 1 Alexandria, VA
They got a cashier thats a jerk and will snatch your debit card from your hand. They barely speak ANY english. Orders are frequently wrong. This location has zero redeeming qualities. And you’ve snatched my debit card away one too many times. Wont be back, EVER!
Claire S.
Place rating: 1 Arlington, VA
Barely functional in the morning. They run out of bagels entirely at least once a month and the volume of staff seems high and chaotic in the back. It’s almost so that it’s stressful just to wait in line. I’d rather pay more at the Peete’s that’s 100 feet away.
Mich l.
Place rating: 1 Los Angeles, CA
Terrible customer service. They completely overlooked me and helped other customers who clearly came in after us. I dont usually give bad reviews, but im pretty annoyed. we said excuse me when they finished and he turned around, looked at us, then turned back around. We just walked out.
Lloyd F.
Place rating: 5 McLean, VA
Went there for the first time the other day and enjoyed myself. There are 4 – 6 tables inside and the donuts were fresh. A lot of windows to let the sunlight in as well. Didn’t try the ice cream although I plan on returning. Staff was friendly & attentive as well.
Claire B.
Place rating: 5 Orange County, CA
I heart Dunkin and I really heart Baskin Robbins. The property owner on this lot is genius! The two side by side is dangerously good. My fav location when visiting Tysons Corner VA, especially on my way out of town. You should be ashamed if you’ve never been to Dunkins, it’s rare in SoCal but slowly growing. I love their selection of coffee hot and cold. Brewed taste is delicious! OMG imagine if Baskins dropped a scoop of ice cream in a Dunkin Coffee as flavored creamer?! Haha I’m mixing tapicoa drink ideas because I’m craving.
Jack K.
Place rating: 3 West McLean, VA
They’ve got a real money-maker here. a 24 hour place right in the middle of a tech hub with loads of young engineers around(and they come here in a steady stream). Nice people behind the counter but I think it really needs more regular sweeping… probably increase their business by doing something as simple as that.
Celine B.
Place rating: 5 Hermosa Beach, CA
It’s Dunkin doughnuts! They are all the same. It’s clean and well kept. What more could you expect from this chain?
Joanne B.
Place rating: 4 Washington, DC
Sometimes when I feel like a sweet, bad for you but oh-so-good treat I’ll stop by this Dunkin’ on my way to work. As long as the lines have been, service is pretty fast. I like how they put the cream and sweetners in for you so you don’t have to do it yourself! The doughnuts are good as with any location, but I like how they have quick service and a good sized parking lot that is easy to get in and out of. As long as I“m eating doughnuts, I’ll be coming here! :)
Bill P.
Place rating: 3 Fairfax Station, VA
I just stopped in to take advantage of the free cup of dark roast coffee available at all of their stores. Friendly and quick service.
Cathy B.
Place rating: 5 Falls Church, VA
Open 24 hours. It’s a joint Dunkins and Baskins. We walked in and the workers were making donuts but I was able to get ice cream and sprinkles from the Dunkins cash register. The service was quick and kind. It was a clean store.
Mike T.
Place rating: 5 Washington, DC
Great coffee. The service here is EXCELLENT!!! The staff are all very nice. The management must be good because they don’t have a lot of turn over. You see the same employees for years. Great teamwork. The place gets busy but lines move fast.
M. V.
Place rating: 5 Centreville, VA
Just had a very pleasant first-time experience at this location. Of course I was late for work so of course there were 50 batrillion cars parked outside. I entered and placed my order, and as nuts busy as they were, the guy who took my order asked me how i was doing… and meant it. I’m still thinking about how unusual that was, which is why it has stuck in my head. Kudos to him for being a caring person in the midst of that very busy beehive. I placed my order for a bfast sandwich and hash browns and was again very pleasantly surprised when it took less than 5 mins to pick up the order, and then I was out the door. I doubt the whole experience took 10 mins. Friendly people, order was correct and hot, efficient… not so easy to come by these days. I’ll definitely be going back again.
Victoria L.
Place rating: 3 Chantilly, VA
Located next to Chics and Wings, this place has ample parking and its open 24 hours! This place can have very slow service. Not sure why since everytime when I go at like 9 pm, theres usually only like 2 other people sitting down. It’s a small place but it has the best of both worlds — donuts and ice cream. I usually go for the peach sweet tea at dunkin donuts or the coconut and pistachio ice cream at baskins. Last time I came the guy messed up my milkshake after I told him 3 times what I wanted and even gave me an attitude about it like it was my fault he didn’t understand. He’s lucky it came out tasting good!