The Beach at Craig Ranch

The organization of their beach leagues is a complete disaster. Although the courts are nice with a nice area to watch the games, if beach volleyball is important to your child, this is NOT the organization to take seriously or make it an important part of your family’s summer schedule (as of summer 2015.) If they get to play, they get to play, but maybe not.
What really is disturbing is the director’s attitude and inability to be polite. (See details below.)
1. We found out 3 days before the first game that the league isn’t starting or ending as originally scheduled because they extended the registration deadline to get more teams even though we’d confirmed the schedule 4 days in advance. According to their admin, «beach volleyball players ‘just sign up late because it’s a new sport and people don’t take the deadlines seriously like club volleyball, so this happens.’» The schedule will be pushed back by 2 weeks and we have the option to drop out. (gee thanks.)
Each family on our team had scheduled our summer plans based on the things our kids wanted to do this summer (which included beach volleyball,) parents had already scheduled time off for travel, etc… so there are many components affected by the delay which is disappointing, but in this case unavoidable & we understand.
2. Communication with them is terrible. Since our team wasn’t receiving any updates/​information/​schedules about courts or what court we were on, etc… our parents had to call them multiple times for updates about schedules, court numbers, release forms, requirements, etc…
3. Finally, the director needs customer relations training. Her interaction with her customers (the people who pay to be a part of her organization and ultimately pay her salary) is quite lacking and unprofessional.
Maybe she was just having a bad day, but that doesn’t give her the right to be ugly to the customer because of her lack of communication and disorganization. She could have least apologized for the inconvenience, but she acted like the customers were completely unreasonable to expect the Beach at Craig Ranch to keep their end of the deal or to at least communicate in a timely manner if there might be a problem.
What the director also doesn’t seem to realize, is that by rescheduling, they’re going to lose some teams who can’t/aren’t willing to change the rest of their summer plans, so this is going to be an ongoing problem because they’ll be losing teams at the same time that more teams sign up.

We set up a time for a private party at The Beach in July 2014 through phone calls and emails. We were told that they would have a court set up for us along with corn hole games and bocce ball game. When we arrived nothing was set up and the staff didn’t know anything about our party. We did play sand volleyball, but the other games were not set up. After the event I emailed The Beach staff that I had set up the party with to explain what had happened. The Beach staff did not reply. The Beach could be a great place for a private party if they get the proper systems in place and become more organized.

Spring is in the air, and this place is a great place to get your sand volleyball on. I didn’t know there was a beach in Texas!!! Ha! the facility gets you pumped to play and the courts are lit.
There is a place for those who come to watch and support to get refreshments and food. They serve alcohol here so it is great to bond with teammates before or after your games. There is lots of parking but the walk can be far to the check in center. I’m not complaining though :)

Great place to kick back, food is very good, great prices, fun activity for the family, and full bar, what more do you need