Auto Tech Centers, Inc.

I am very happy and impressed with the service I received from the whole staff here. It was my first time in there and will definitely be going back. Thanks guys

I’ve taken previous cars to Goodyear for service in past years and have had overall good experiences. Took my current car to Goodyear on August 29^th for a 2^nd opinion on a high engine idle problem I was having. The previous place I took it to was rude and didnt fix the problem. I was told by them the PCM would need replacement. I received my vehicle back in worse condition. Goodyear informed me all that needs to be done is a reflash by a dealership. I was not charged for any services by Goodyear. Thanks so much to the Goodyear staff for helping me out with this major vehicle issue!!!

My mom had gotten a set of new tires here a few years ago. 6 months or so in, the tires started rotting. She went back and was given a hard time about it: and even though record of the tire purchase was in their computer, she was told she would have to produce a receipt. So she and I had to go home and locate it. We DID find it, and they begrudgingly replaced the rotting tires. We vowed to never go back.
So here I sit in their shop, having a few new tires mounted + balanced. Why? Quite honestly they’re the only tire center (aside from NTB) carrying 14″ tires. I have 2 14″ that are spakin’ new and I don’t want them to go to waste, and the tires my mom’s driving on are waaaay past their prime.
When I called to ask about their 14″ inventory I was on hold for almost 15 minutes. However, the guy was apologetic and super nice. When I arrived I did explain my reservations about coming back to their shop, briefed him about that situation, and inquired about warranties on their tires. I was assured that there are manufacturer’s warranties in place and that our initial experience wouldn’t happen again.
He also hasn’t acted as if my requests are too weird (I arrived on bad 15″ tires and came with 2 «good» 14″ mounted tires + 2 «bad» 14″ tires that need replacement… AND I want the bad 15s dismounted, but I also am taking the steelies with me). My ETA for the above is 1.5 hours, which seems reasonable. Looking forward to finding out if they were worthy of a second chance.
Note: They finished in an hour (total: $ 178 [$ 124 for tires, $ 20 for labor, etc…]) AND they kindly put my dirty 15″ steelies in a plastic bag so they didn’t muss up the upholstery in the front passenger seat. Score.