2 reviews of Country Inn & Suites by Carlson-Matteson
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Monique D.
Place rating: 3 South Bend, IN
I have to say, what they advertised visually on their website was not what you got. There was a stale smell in the hall and the room. Most of the outer doors needed painting, the décor is out dated, our dressers were missing knobs and so was the air conditioning unit, and the pool looked as if there was a layer of thick something on top. Oh and it’s clear that upon check-out the housekeeping doesn’t check the fridge because there was grapes in ours. Gross! The hot breakfast was nice. There was an assortment of donuts, toast and bagels. The waffle maker was nice too. Overall, the stay wasn’t bad, but we definitely didn’t get what we paid for as far as a «luxury suite» — definitely over priced.
Roaming G.
Place rating: 2 Frankfort, IL
Nice staff but that wasn’t enough to make up for our stay here. Perhaps we chose the wrong night to stay here? The room did not smell very good but I suppose I could have dealt with that. There was a large group of people yelling and play fighting outside our window late at night. I would have been able to look past that as well… The pool looked like there was a layer of green slime on top of it. But all of those things considered I was really hoping to get a good breakfast because of this… That was not the case. a tray of eggs /potatoes /sausage next to a practically empty bin of donuts and bagels was the reality. Normally I do not expect much from a hotel breakfast but I feel wronged. Very deceiving. Not even up to par with a normal unsatisfactory continental breakfast. You can find a nicer place to stay for less, don’t bother with this place.