Academy Air

Maryland Heights, United States

4.8

20 reviews

Accepts Credit Cards
By Appointment Only

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Telephone:
+1 314-720-4029
Website:
academyair.com
Address:
11455 Schenk Dr, Maryland Heights, MO, 63043
Maryland Heights
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Bussiness info

Accepts Credit Cards
Yes
By Appointment Only
Yes

Today

Today –
Local time (Maryland Heights) 13:25 Tuesday, 24 June 2025

Business hours

Monday –
Tuesday –
Wednesday –
Thursday –
Friday –
Saturday –
Sunday –

Description

Specialties

With 24 hour service, 365 days a year– and never any overtime charges– Academy Air Heating and Air Conditioning is the premier full service HVAC company in St. Louis MO. Academy Air specializes in both residential and commercial air conditioner repairs and installation. We also specialize in furnace repair, service, and installation. In addition, we also repair and install water heaters. Academy Air is proudly family owned and operated and has been in business for over 40 years. All technicians are fully certified; factory trained and must pass a detailed technological exam with regards to their knowledge of furnaces, air conditioners, and all other HVAC applications as well as an important assessment of their abilities in the field. Their demeanor must be both courteous and possess the ability to truly listen to our customer’s concerns. Only then, a technician is deemed qualified to join our company here in St. Louis. We insist on continued education both in house and at factory sites to keep abreast of the latest technological advances in our industry. We proudly serve St. Charles, St. Peters, Ballwin, Eureka, Foristell, Florissant, Wentzville, Moscow Mills, Hazelwood, Wright City, Wildwood, O’Fallon, St. Ann, Ballwin, Troy, Lake St. Louis, Bridgeton, Chesterfield, Ellisville, Arnold, Fenton, Barnhart, and the surrounding St. Louis communities.

History

Established in 1968.

Qualified technicians providing services you can trust.

Academy Air Heating and Cooling

Residential and Commercial Heating, Air Conditioning and Refrigeration

Academy Air Heating and Cooling is a full service company specializing in both residential and commercial operations. Academy Air is proudly family owned and operated and has been in business for over 40 years. All technicians are fully certified; factory trained and must pass a detailed technological exam and an important assessment of their abilities in the field. Their demeanor must be both courteous and possess the ability to truly listen to our customer’s concerns. Only then, a technician is deemed qualified to join our company. We insist on continued education both in house and at factory sites to keep abreast of the latest technological advances in our industry.

Meet the Business Owner

Terry S.

Business Owner

Terry has 36 years experience in the HVAC industry. Terry is a true leader with a caring heart, a listening ear, and vast knowledge of the HVAC industry. He is an active member of ACCA (Air Conditioning Contractors of America) St. Louis chapter. In 2005 and 2006 he held the position of Vice President ACCA, St. Louis chapter. In 2007 and 2008 he held the position of President. In 2009 he held the position of Treasurer.

He has a technical degree from Coyne Institute, is NATE certified, holds a sheet metal and HVAC license for St. Louis County, master water heater license, and a mechanical license for St. Charles County and St. Louis City. He has spoken nationally on indoor air quality and participated in Washington D.C. to set standards for the National Air Duct Cleaner Association.

Terry has an amazing ability to relate with customers. He is a true listener and extremely personable. He has been praised by thousands of customers and many contractors throughout the years.

Nearby

Near this location:
1
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Augusta Winery
5601 High St
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Augusta Brewing Company
5521 Water St
1
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Pop A Wheelie On The Katy Trail
5521 Water St
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The Greater Augusta Chamber of Commerce
5625 High St
1
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Johann’s of Augusta
225 Jackson St
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Halcyon Spa & Salon
211 Jackson St

20 reviews of Academy Air

No registration required
Place rating: 5
Saint Peters, MO
Mike was very courteous and professional. He explained everything about our A/​C system in depth and in lay mans terms. He was on time and accomplished the service work quickly and efficiently. We really like his service and knowledge of his trade.
Place rating: 5
St Peters, MO
Ben Cook has restored my faith in the service industry! Very professional, knowledgeable, patient, and personable. I had previously been informed by a different a/​c service that I had an electrical issue and he couldn’t do anything until an electrician ran a new wire. After the wire was run and the a/​c still did not come on, I called Academy and Ben came out the same day. He diagnosed the problem correctly, fixed the electrician’s mistakes, and had us up and cooling in no time. I highly recommend this company for all your a/​c needs.
Place rating: 5
Saint Ann, MO
Very Happy, the service Terry provided for us was outstanding with getting our new HVAC system installed and working correctly.
Thank you Terry!
Place rating: 5
Omaha, NE
Brian and the Academy Air team took the time to thoroughly answer all my questions and help me make the right hvac choice by asking questions, too. The installation was done very professionally and the technicians were friendly and on time.
Place rating: 5
Saint Louis, MO
Mark, the Service Technician, was a pleasure to work with, he explained his observations clearly, showed me what he was concerned about so I’d understand better, his findings were spot-​on and his maintenance and cleaning work on our air conditioning system was better than I’ve ever seen! He was friendly, helpful, easy to deal with and helped me prioritize the work that needs to be done.
As a result, Academy Air was great, I highly recommend them and will use them again!
Place rating: 5
Columbia, IL
Recently we had a humidifier installed with a new thermostat. The thermostat is nice because we can control it with our iPhone too through wifi. House is much more comfortable now. The installer was friendly and helpful. Educated us on how it worked and showed us how to make adjustments through the thermostat to fine tune our comfort. Oh, and the technician cleaned up too.
Place rating: 5
Chesterfield, Saint Louis, MO
We are very pleased with the service we received from Academy Air. Our air conditioning broke-​down on Saturday July 4. We called the company (they will go un-​named) that we have our service contract with and they told us if they came out on Sunday that the cost would a weekend upcharge, that we wouldn’t get our service contract discount, and the service run would be at least $ 200 more than if they came on Monday. As a result of that nonsense, we called Academy Air early Sunday morning. They came out within 1.5 hours of our call and without any weekend upcharge. They quickly diagnosed the problem with our air conditioner. They had all of the parts needed on their truck and quickly fixed our unit. They service technician was very informative and professional. We are extremely happy with Academy Air and purchased a service/​maintenance agreement with them even though our service with «other» agreement had not yet expired. We recommend Academy Air.
Place rating: 5
Metairie, LA
Academy Air provided a great experience. Highly recommended. I will use them again with any other future issues, if required.
Now for the details — The technician’s name was Michael, and he was an absolute pleasure to deal with. I was allowed (even encouraged) to be witness to everything that was done. Michael was very knowledgeable, thorough, and informative. He took the time to explain each step and what was being evaluated. What’s more, he was very open and honest about everything — listed recommendations and costs, discussed possible other avenues to explore if the work done did not achieve a complete fix, and was more than willing to explain his diagnostic approach. This technician is a gem, and I would recommend him to anyone.
As for the company — Academy’s price for the service provided was more than reasonable. My service call was scheduled next-​day, so speed was certainly a positive factor for review as well. Will use again, if necessary.
Place rating: 5
Akron, OH
Called at 4:00 on a Thursday, had it fixed by 5:00 same day! Unbelievably lucky to get such fast service, I’m sure this can’t be expected normally. Service tech Rico was very professional and courteous, insisting to wear booties over his shoes. Quickly identified it was my capacitor that was kaput and had one on truck to replace it. Even had dog biscuits to befriend my dogs!
Prices were reasonable. I would definitely use them again!
Place rating: 5
Saint Louis, MO
The new owner Zachary reached out to me last week on Unilocal to ask about the specifics, apologized and offered a refund. I didn’t have time to reply right away and replying to him ended up on the back burner.
I was shocked today when he takes the time to dig up my account given only the information on my review and my partial name and calls me. During the call he explains that Academy Air has taken several steps to prevent issues I had, such as increasing call center hours instead of relying on the messaging service that was powerless to help me.
In addition he ensures me he will send out a check to refund what ended up being more than the amount I paid for the service package. Imagine my surprise when two hours after I hung up, he’s hand delivering the refund check to my front door.
Any company can make a mistake. Many companies can make up for a mistake. Not many at all can or will resolve an issue with the degree of effort and integrity I saw today. Zachary proved to me that he is someone that can and will do everything to make a situation right.
I would have no problem now calling Academy Air knowing the lengths at which they will go and knowing that they are being proactive to improve their business.
Place rating: 5
Saint Louis, MO
I don’t think anyone wants to deal with (or pay for) a new water heater only few months after buying their first house but these guys made it as painless as it could be. They came shortly after I called, quickly figured out that I needed a replacement, brought in a new one, and installed it the same day. I was just thankful I didn’t have to take a cold shower! Thanks, Mike and Ben!
Place rating: 4
Ballwin, MO
I got to know Academy Air through a referral from a neighbor several years ago. They have been doing annual check-​ups on the heating and cooling system on my home for several years. They have always been very knowledgeable and very courteous in there dealings with me and the house. Last year, during a check-​up, it was found that my cooling system was starting to fail and that its age had advanced beyond it mfg rating. They explained their system and its warranties, gave me a clear and simple quote and had it installed in perfect working order a week later. Installation took about 2 hours. We have been in this house for about 7 years and have a short list of trusted vendors and Academy is on that list.
Place rating: 5
Saint Louis, MO
I used Academy Air to replace our furnace a few months ago, and we had a great experience with Ben. As new homeowners, we didn’t know what we were doing and Ben was very helpful and knowledgable! We recently had them out for some minor repairs and had another good experience. That visit, Mike stayed and offered some other tips on how to keep things running smoothly. They made the whole process easy from phone call to completion. They always show up on time, are professional, and very friendly! We won’t go anywhere else for our heating and cooling needs!
Place rating: 5
Saint Louis, MO
I am a renter and my landlord lives out of town. Long story short, the A/​C went out a while ago and I had to take matters into my own hands. Mind you, I have no experience or knowledge in this stuff so I asked some of my older/​homeowner friends for a recommendation. Almost all of them said Academy Air so I went with it. Honestly, I thought it would take days to get on the list for someone to fix an A/​C. I was calling up to see if there were couches my fiancé and I could crash on. Nope! Academy was over in like thirty minutes and had the main problem fixed an hour later. The guy (Ben?) was super professional, fast, and thorough. My dog also liked him, then again my dog likes everyone. I don’t know anything about HVAC but somehow the guy also got our thermostat control to actually be accurate. So, bonus points right there. No more «Set at 55° for 75°» for us!
Place rating: 5
St. Charles, MO
Let me tell you about this company Academy Air. My family has been lifelong patrons of one of the «other guys», so when I bought my house it was just natural for me to follow suit. After all, these companies are all essentially the same, right? Wrong!
When the weather got cold over the weekend I had to breakdown and turn my heat on. The only problem was my furnace wasn’t producing any heat! I called my company, which I had been using for years, and was basically explained that my problem was not quite an emergency so I would have to set an appointment for almost 4 weeks away!
The next morning I called Academy Air on a recommendation from a friend and was pleasantly greeted by a lady over the phone that portrayed sincere concern for my problem. Even though my situation might not have been an «emergency» the care she showed made me feel as if I was just as important as any potential customer that may call. She explained to me that there was a technician in my area and that they would be able to see me right away!
When the technician arrived at my house he was beyond polite and very considerate of my home. He was also very patient while I calmed down my dog. Within minutes he was downstairs giving my furnace a thorough inspection and in a short amount of time he was at the root of the problem and explained to me exactly what needed to be done and gave me the option of having him do it right there with my permission. After he fixed my problem he gave me a list of preventative measures I can take that would help prevent these type of issues from occurring again and also left me a plan of more professional preventative measures that he would be able to come back and do for both my AC and furnace that can extend the life of my system for years to come.
I know that the coldest weather is not here yet but living in Missouri we all know that can change at the drop of a hat and thanks to Academy Air I have the peace of mind knowing that I will be ready for whatever nature throws at us. Take it from me when I say customer service and a little bit of care can go a long way. Academy Air has definitely earned a new customer out of me and I believe my family’s allegiances are soon to follow!
Place rating: 5
Saint Louis, MO
Recently I had a problem with my air conditioning unit during 100 degree weather. As a new homeowner I didn’t know who to call or trust. I had called my parents, and asked who they used and tried to call that company and they didn’t answer. So I called back 20 minutes later and they said it was going to be up to a week before they were going to be able to come to my house and check out my air conditioning unit. So next I looked online to find someone good and trust worthy.
Then I came across Academy Air, and gave them a call. I was expecting them to tell me it was going to be a week or so before they could get to my house. To my surprise they told me they would be out in under an hour. When the service technician arrived he was very helpful and professional. I showed him the thermostat and how it wasn’t getting any colder in my house. I gave him a quick view of where the inside and outside units were and he got right to work to give me a diagnostic.
After about 25 minutes of looking and working on the outside unit he knew what the problem was. He told me that it would only take him about an hour to fix the problem coils. While he was working on the ac unit, he had a different technician drive and drop off a part he needed to expedite the process. After he was finished I was happy with the price and the amount of time it took them to fix my air conditioning problem.
Academy Air made me feel like I was part of the family, with their speedy and great work. In the future, I won’t have to look for a heating and cooling company. I will know who to call right away if I have any other problems with my HVAC system. Thanks again Academy Air.
Place rating: 5
Saint Louis, MO
Academy Air is great! We woke up at 7am on Thursday and our air conditioner had decided to stop working overnight. The high temperature predicted that day was in the 90’s. We were sure we’d have a hard time getting someone out to look at it, but my husband called them and they were out within 30 minutes of his call.
Long story short we ended up with a new air conditioner (ours was really old). They came back Friday morning to do the new install.
Kudos to Academy Air!
Place rating: 5
Saint Louis, MO
My family has been using Academy Air for the past 5 years. I don’t know anything about hvac and only know when something goes wrong! Our units failed recently, I think because they are old, and Academy Air came out right away and presented us with newer options. I never felt like they were trying to just sell us stuff! It felt like they actually wanted us to have the best units for us and make the whole thing easy. Now everything seems to be working much more efficiently than before!
Like I said I know nothing about hvac so the most important thing to me is Academy Air’s customer service which is always outstanding! If we call or in person they are always patient and kind and the guys who come out to our house have always been professional and efficient! They always answer our questions and are gracious about it. In this day and age I often don’t find service like this anymore and it’s refreshing and on top of that they do a great job!
I would definitely recommend Academy Air to anyone!
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Place rating: 1
Saint Louis, MO
I recently wrote a review for Academy but Unilocal has said that it violated TOS because it sounded to much like another review. The review that they said it sounded like was my fathers who is not a regular Unilocaler like myself but felt as if the work provided was so far under par that he decided to make a review. The review that I gave was in fact similar to his. My name is listed on the ticket and my number was listed as Academy as tried to contact me directly to hear my concerns (again). You may read Dave L review understanding that before he wrote the review tried to contact Academy directly.
Academy has been the go to for a family friend for a while so naturally my father decided to give the company the benefit of the doubt to fix the situation. Staff tries to explain that they are by no means combative have really never fully explained their side. I appreciate the effort of calling after a review of mine was posted, but we tried before a review was posted and still nothing.
Place rating: 5
Defiance, MO
Have used them for a long time. Tried my fair share of cooling companies MANY were cheaper but none delivered like these guys. In 12 years of twice yearly visits I’ve only ever had one minor billing issue and when I called about it they took care of it immediately. I recommend them to all of my friends and every one of them that has used them has thanked me for pointing them to these guys. My favorite tech is Ben, he is absolutely awesome. I hope this helps.