Mason Construction Building Performance Professionals

Not recommended.
In late summer 2012, we contracted with Mason Construction for a complete kitchen rehab, as well as new furnace install & other jobs around the house. Total contract amount was low 6-​figures. From the start, things were not auspicious, e.g., the demo crew did not show up until 2 days after the scheduled start date. No notice or explanation was proferred by Mr Mason, and only after an inquiry did the crew arrive. The electrician sub-​contracted by Mr Mason was sub-​par, e.g., left more than one mess for us, the clients, to clean up, and he mis-​wired two electrical boxes, one shorting out so badly we for a long time feared for electrical fires from other work done by this individual. Long-​story short, after numerous short-​comings [e.g, the plans called for a 36″ stove hood, he initially installed a 30″, failing to properly read the plans], we cancelled other aspects of the job [e.g., a backyard re-​do], and ultimately, with work still pending, fired Mason Construction, not wanting them in the house any longer.
We had withheld $$ due to perceived quality issues on cabinet paint [justified, as it turns out, for the paint started flaking less than a year after install, and the cabinets ultimately had to be repainted]. Mr Mason sued us in small claims court; we obtained a 3^rd party expert assessment of his work, and because of other deficiencies this exam revealed, we counter-​sued for around $ 50K in superior court [all this a matter of public record btw]. We ended up in arbitration were Mr Mason & his subs re-​paid us for their sub-​standard work, though he was unable to pay his share in one payment, requiring us to have a lien on his house while he paid us in monthly installments to settle the debt he agreed was owed to us. Total time from contract signing to final re-​payment/​suit settlement, 28 months. Wasted time & wasted monies. We ended up having Custom Kitchens in Oakland fix all the shortcomings left by Mason Construction.
While Mr Mason may be an «expert» with over 40 years in the business, in our case, he did not employ his expertise on our behalf, his contracted clients.

Lowell and his crew did a wonderful job on my energy upgrade! I had a number of other requests added to the scope of work and everything was completed in a timely manner and the work done was quality work. I was amazed each night at how neat and clean they would leave my home, not all contractors pay attention to details such as this. Their office staff was great as well, they followed up on the filing of my rebates and were prompt with their replies to emails. Now that the summer months have hit, I’m so glad I have a well insulated house with an energy efficient AC system.

Very poor outcome on my project.
He has left the job unfinished. I had to get
Another Co to fix the Air conditioning and heating.
My sprinkler system is not working due to so many
pipes being broken? The paint job is poor. The seat
In the shower is 12 inches high instead of 18 inches.
There are other things also.
Bottom line is, very disappointing.

We, at Benita McConnell Interiors are very pleased to enthusiastically endorse
Mason Construction.
They worked on two of our recent projects and, in both cases, we were
exceptionally pleased and grateful for the outcome, as everything moved along
without any complications. From the start, they knew the
scope of the project as well as the anticipated completion and they worked
with determination to meet the deadline.
The activity of their subs was orchestrated so that no time would be wasted or lost.
Lowell Mason came to the job site to supervise whenever questions would crop up.
But this was almost never necessary as his crew was the best and on top of things.
We’d occasionally surprise them with unexpected add-​on-​work but there were
never complaints … it was always ‘No problem’ and whatever it was, it was always
accomplished willingly. It was a great team!
We will highly recommend Mason Construction and look forward to working with
them again!

Mason Construction Building Performance Professionals just finished an ‘energy upgrade’ for my home. After ten cold winters joking about how I could use the house as a meat locker, my home is now amazingly comfortable and warm.
The crew was punctual and neat, worked continuously on my project until complete (no running off to other jobs!) and very thorough. They added insulation to the floors, ceiling and walls, installed a new high-​efficiency furnace that is whisper-​quiet, and a fan/​vent that ensures the house gets adequate fresh air circulation. Then they performed tests to ensure the work would result in a net energy savings of 30%.
Now, I no longer have to wear three layers of clothing inside during the winter – I commend Mason Construction to anyone who wants a more comfortable, energy-​efficient house. Kudos!