I make it a point to hit B&M’s every time I’m home in Cleveland! The Lee Road site is also good, and the original location is my favorite, but far from me. Naturally the originators of Polish Boys have mastered that dish, the ribs and the chicken are good too! Don’t let the negative reviews fool you, the place has a longer wait because everybody and their momma is ordering or picking up. The food is GOOD! ANd you ain’t been to Cleveland till you’ve had a wing combo with sauce with a few bones and a Polish Boy… Lord have mercy let me go cop a plane ticket home!
Stephanie G.
Place rating: 1 Azusa, CA
UGH is the only nice thing that comes to mind when I drive by this place. I have never received such bad service anywhere. 1. Cashier was arguing with seemingly every customer in line and was no help whatsoever 2. Restaurant is dirty and not kept up 3. Workers are casually lounging around and messing around not actually doing anything 4. Food takes forever to prepare 5. By the time you get you get your food it’s cold and dry 6. It’s overpriced I’m surprised this place is still in business.
Eric J.
Place rating: 2 Maple Heights, OH
you don’t kno what your going to get when you order sometimes the food is great most other times food is bad. my money is good all the time soo should the product you receive!!! get it together…
Terri K.
Place rating: 1 Broadview Heights, OH
This place should be shut down. There are to many things to write about but here are just a few: 1. Service is so slow. Takes forever for your food to be ready. 2. Your order is almost ALWAYS wrong! Be sure to check it. 3. Their sauce is hideous. Makes the food uneatable. 4. Night manager in charge has no clue and no sense of leadership. Don’t bother going here. I’ve given them 3 chances and never will again. I watch 6 people in 30 minutes come back in because their orders were wrong. How they are I’m business is beyond me.
Tim S.
Place rating: 2 Youngstown, OH
I stopped dineing here because they used to short me on my bread and chicken tenders and frys, i went to the other one in oakwood and they would give alot the 2 times i got it. I was there 7 times after that and each time they were out of chicken tenders. Also there philly is around 7 $ and its on a hotdog bun. Too pricy
LJ S.
Place rating: 3 Cleveland, OH
Very good food. Finding a phone number online is next to impossible though.
Amy S.
Place rating: 1 Beachwood, OH
If I knew how to give this place half a star I would! We were so excited to try this place and the huge crowd of people waiting made us think we had stumbled across the next best thing. Boy were we wrong! The cashier kept saying«huh?» after we ordered each meal like she was hard of hearing. We thought we were dining in until we received our order all boxed and bagged up as if to say, «Hit the road!» We had to ask for our drinks from the guy preparing foods and we still left without one. The food was not all that. Not sure how everyone takes their food to go. The sauce was tasty. I think I’ll buy some sauce and make my own ribs next time. I won’t be returning to dine in or out again.
Stacey V.
Place rating: 1 Maple Heights, OH
Last year the chicken wings were sooooo small, you took one bite and it was gone! The ribs are overcooked. They do not give you your money back if you are NOT satisfied with your food. AND no one will take a complaint! The prices are high compared to the amount of food you get. The ONLY thing GOOD in B & M is the CAKE! And they don’t make it! You just have to go on the other side of town for good BBQ, SMDH.
Marvin J.
Place rating: 2 Grand Rapids, MI
I really hate to give this place a bad rating because I want to see black businesses succeed. However, I have to say that a BBQ joint absolutely positively has to get the ribs right. BBQ101. I have tried their ribs on three different occasions and I have been disappointed each time. Either the ribs had clearly been reheated after being refrigerated for some time or they were overcooked. They never tasted like they had been barbeque’d either. You know, the par-boiled variety. One time I ordered rib tips and they were dry, tough and chewy. It’s too bad really. I will say that their chicken wings are the bomb, if you’re lucky to get them fresh. Their service has gotten better, but there have been times that I felt like the girl at the register thought she was doing me a favor by taking my order. Calling in orders was also always an adventure. You never knew whether the person taking your order was going to have an attitude. It has gotten better and I hope they don’t go backwards. If I get one more order of chicken that is not right, I will be done with this place. This stuff is not good for you anyways.
Eric B.
Place rating: 1 Cleveland, OH
Food is just okay and way overpriced.
Paul M.
Place rating: 1 Beachwood, OH
My first visit wasn’t good: shorted me a soda and a sandwich. Beyond that the meat had no flavor and too much fat. I wouldn’t recommend to anyone.
Jeff R.
Place rating: 2 Cleveland, OH
How do you say nice things about a restaurant when there aren’t that many nice things to say… at the top of the nice list is the mac and cheese and the free wi-fi. If you’re looking for flavorful, smoky, succulent, delicious barbecue… look somewhere else. My wife and I had been looking for some really good barbecue and we came across B & M on Unilocal. This is a counter service restaurant. Whether you’re eating in or carrying out, you order at the front counter and then wait for your order. They have an extensive menu of ribs, pork, fried chicken and more, so we asked Mercedes at the counter for help. She said their pork shoulder was the best, mentioning the buy one pulled pork sandwich, get one for only a buck. Not a bad deal. I went with that, figuring I’d take the second sandwich home for lunch, adding a size of mac and cheese, cornbread and bottled water. Mercedes confirmed that I wanted cole slaw and barbecue sauce on my sandwiches, which I certainly did. There was a steady flow of people in and out, many of which seemed like regulars. There was smoke in the air and it smelled good inside. It took about five minutes for my sandwiches and sides to appear with copious amounts of napkins. No fork or drink though. I went in search of a fork and after a few minutes got one from someone on the kitchen staff. I’ll let you know when the water shows up. The sandwich was wrapped in wax paper and foil and was nice and hot. I opened the wrapping to find a generous portion of pork on two slices of white bread. There was a little bit of barbecue sauce and cole slaw too. The bread was already started to soak through and I could tell I was going to get one good bit in before the whole thing came apart. The pork was okay; juice and tender. Nothing crewing or nasty, but also not smoky or tangy in any way. It was very plan. I could hardly taste the barbecue sauce. The same was true of the slaw, which had just a hint of creaminess and almost no crunch. As I expected, by the second bite the sandwich was in pieces and I ate the rest of it with a folk. The mac and cheese was actually very good. Their large macaroni shells stood up to a creamy cheese sauce. I’m trying to stay positive, but the cornbread is the worst I’ve ever had. Dry, mealy, cold and flavorless. If I find myself at B & M again, I would definitely order the mac and cheese, it was seriously good, but I wouldn’t order the pulled pork or the cornbread again. And I’ still waiting for that bottle of water. It just wasn’t worth asking for it after the disappointing meal.