AMG Medical Group

I have been a patient with AMG Medical Group for over 10 years and up to this point have been very happy with them. Now here is the problem with them which is causing me to stop using them. A few months ago, I had my yearly physical and blood tests. I have 2 prescriptions that are non narcotic that AMG medical group has been prescribing for me for many years and they did not change the prescription after my last urine analysis and blood work. I have to be out of NY for over 5 months and when I called AMG to have them renew my prescription, the person (s) at the front told me I have to come down for an appt., and gave me a flat refusal to renew the prescription. Since I am not in NY right now, it’s impossible. I mean I was recently there and they took all the tests. I am angry enough at them now that they may not be seeing me again. Up until now, I would have given them 5 stars, but unfortunately now, I don’t know how to rate them.

Dr. Carnaru is so knowledgeable, personable and very thorough! You also feel comfortable asking her any questions on your mind – she doesn’t rush you and treats questions as important.
She is far superior in every way to many of the Park Avenue and 5^th Avenue Drs I have been to using my individual health insurance that allows me to go to any Dr.
I highly recommend her!
Susan

I used a groupon in March for my check up and was pleasantly surprised. I liked Dr Carnaru very much. She was down to earth and thorough. I will continue to see her.
My only complaint was the woman at the front desk. She was very loud and rude. She asked very personal questions quite loudly and everyone could hear her. She was to demanding, wanting information that at I felt I should only discuss with the doctor.

I got the groupon for physical + bloodwork. The first impression was there was no one in this office, it felt like they were in the midst of moving out. A nice gal took my blood and then I saw the physician who was working that day. She had such a thick Russian accent it was hard to understand her. When I left the receptionist said she would email my blood results and I never got them. BEWARE of this place, it’s super sketchy.

BEWARE. This is poorly managed, the doctors are incompetent, and in my case, going here for treatment prolonged and worsened my health problem.
They performed the wrong blood tests after I specifically asked for certain tests. It took over two weeks for me to get the results, and no one notified me. I had to call numerous times to check in. When I realized the tests were wrong, I complained and they were unwilling to correct this mistake. I have a chronic and painful health problem-​I don’t have time to wait and gamble on the wrong test results. The receptionists are rude and incompetent, they will not give you correct information and you have to call over and over again to confirm an appointment. Every time I spoke with anyone on the phone, I was given attitude even for the simplest things like politely inquiring about my test or when to schedule a follow up appointment. I was told to call back at specific times, and then when I called as instructed was told that I would need to wait and call back again.
Dr. Muney did not listen to any of my health concerns or even attempt to figure out what was wrong. He wanted to prescribe a powerful steroid medication with potentially dangerous side effects without even giving me a clear diagnosis or reason. When these didn’t work and even worsened my health, he wanted to prescribe more steroids. I found out later after seeing another doctor that this was absolutely the wrong medication for me.
When I tried to cancel my membership, AMG wanted to charge a 300 $ fee.
I am posting this because I am worried about other people who may be putting their health in danger by signing up for this «service.»

I wanted to write a rivew about them for a long time. but thought okay let’s give them another chance… anyways I have been seen most of the doctors over here and Dr Tung looked n sounded better than all the others. so I usually went to see him for my annual blood work from 2011.
First of all they don’t have parking so I sometimes parked in the nearby parking lot .but once I was five minutes late n the old indian lady in the reception was furious n looking down upon me as if I should be in jail n punished gor my horrendous crime. n the astonishing part ws this place wasn’t busy there was no one except me (it was Saturday morning).n she was so upset for my crime that whenever she talked to me her face became hard, cold …so when I was waiting for the doctor my phone rang. n she was yelling at me!!!#!$@.Mrs…tske ur phone outside or turn it off… before I got into my purse n turned my cell phone off she yelled n shouted four times.!##… I was so pissed. but I went with the flow. most of the receptionist here are from hell… they will ask u same questions many times n check ur id n blah blah. im pretty sure gurads from Guatemala are better than these ladies. they think they are working directly for MR. President…they forgot they are working for patients n to greet them, to schedule their appointments and to make them feel comfortable…
These people are so poor on their job. I cnt even imagine. I always told them to send my records n lab reports via email. but never ever got a single e-​mail from them… from 2011. so I tried to call them personally today. walaa!!! I had a nice experience again :/​#!!$… I gave the lady my info. again some desi Indian. and asked for my records she said I can’t give u more than the last one (lab report, which I did last month) I asked okay how about my medication? She said in a step mom demeanour voice from Cinderella hun! U have to keep ur records with yourself. it’s not our job to do so. she then elaborated omg!! u are asking for ur reports from 2011! How many years do u even know? I said her nothing cause I was disgusted. people can be so mean!!! Noone needs their medical records unless they have any issues n they don’t write or do anything they get all the reports directly from the lab… n their job is to keep patients reports .
About the Dr. Tung he is not a very intelligent guy. I told him about my problems he never listened to. n my health issues became complicated n mow after 3 years I found out my hunch was right. n he never gave me tests I wanted to do. n he doesn’t have deep knowledge n expertise in many areas. n once I went to him for my neck pain he said muscle spasm. n after third visit I asked jim for a MRI test. he dint gave me. he explained to me it’s nothing n he also gets this type of pain. I was in my bed for almost three weeks, I wasn’t even able to swallow any food. n then I went to see a neurologist n he gave me an MRI rightawy n diagnosed me properly. so I took the reports to show Dr Tung to tell him see u are wrong. but I was amazed to see. that he didn’t say sorry or anything. contrary he started explaining about my condition (which he could have done on the first place).
The only people who behaved like a human are the people who drew blood n all the others they pretend they work in Harvard! I’m not going back to this hell hole!! Their lack of compassion n empathy scares me about the future of humAnity:((((
This place is clean n not crowded n if u have flu or cold go to this place. otherwise do not waste your time, money or energy…

This place is impersonal and feels like a woman’s prison (never been to one but just felt like it). I had forgotten my wallet at home but I had my group on with me. I was told to fast due to the glucose blood work. They asked for id and I did not have it. I told her that I have the groupon and have already paid for the visit. I’m not using an insurance that you suspect fraud and ask for id. I explained that if having an id is your non-​negotiable policy then it should be stated on the groupon which it was NOT. They kept me for 45 minutes arguing about the lack of id and I was almost fainting due to blood sugar drop. I walked out of there and ran to a coffee shop to get something to eat. This is appalling way to treating people. The place was dark and not very clean and for some reason I’m very glad I had no work done there. Don’t go there its a patient factory!

I purchase a Groupon to AMG for a «full exam and blood work». DON’T BUY THIS GROUPON. It’s worthless. A visit to Walgreens or a health fair would likely be more helpful. I’m relatively young and healthy. I purchased this Groupon because I was having some symptoms of a rather serious medical condition. I have no insurance, and a full blood panel would have been diagnostic for the particular issue I am having. Instead of testing for that and answering questions related to it, the doctor (who didn’t bother to introduce herself and who’s Russian? accent was so heavy I could barely understand her), chose to lecture me about a piercing I have had for many years and which has never even been infected. I discovered that the full blood test advertised only includes liver and kidney functioning and cholesterol. The Groupon is not very clear about which tests are covered. However the discussion for this Groupon clarifies that this is a «full blood work up». The actual physical exam lasted all of 10 min or less. The Groupon states that «doctors examine the body for about 45 min». The doctor chalked my serious medical questions up to a vitamin deficiency and said I definitely wasn’t sick (without running any tests). I am not vitamin deficient. I eat more vegetables than most vegans I know and take a multi-​vitamin daily. I found out the whole reason they offer this Groupon, is so they can push their monthly health plans. The doctor mentioned these repeatedly and said they could definitely run the tests I need if I would just purchase one of their plans. These health plans would actually be a good value if the attached health care were any good.
A few more details about my experience:
— The receptionist shouted questions about my medical history and personal info across the room for all to hear instead of clarifying everything while I was at the counter. This is illegal according to HIPPA.
— When they tested my stats (weight, height, blood pressure), they didn’t tell me what the numbers were.
— I provided a urine sample, which they sloppily put on a shelf with other samples. The nurse tossed a few that had already been tested into a regular garbage can right in front of me (not a biohazard can). She then proceeded to test my urine right in front of me with some strips. — When the nurse tested my blood sugar, there was already a used strip in the tester that someone neglected to throw away. Unsanitary.
— I guess I already mentioned the doctor who was impossible to understand and who lectured me about irrelevant things.
Bottom line — I spent $ 59 for a medical exam and I have no more information about my health than I did before. I left feeling unsettled, judged and angry. I still have the same medical questions I came in with and will now have to pay someone else to do the necessary tests.

I’ve recently signed up with AMG Medical Group for one of the medical plans they offer. I had my first appointment and the staff was very friendly and professional. The doctor was personable, thorough and showed great professionalism.

I have been without insurance for a few years and so was thrilled to see a discount coupon for medical services but already had a low expectation of the quality of care. When I did have insurance, my primary care physician would double and triple-​book appointments so I often waited at least an hour before I was seen. I would spend about 90% of the time with the physician’s assistant taking BP, blood, EKG, etc and then would get a few minutes to chat with my doctor. So I was thrilled to walk into my appointment at AMG at be called up within a few minutes. And then was called back by the nurse within seconds of submitting all of my information. She was courteous, efficient, and professional and gave me some of my results right there which was great. I sat back down for just a few minutes and then had some time with the doctor. He asked questions, actually seemed to listen to my answers and took the time to answer my questions. He also personally emailed me a few days later with a pdf of my blood test results. My old doctor would try to get me to come in (and pay the $ 25 copay) just to tell me my results so I was thrilled. Their monthly plan also seemed very affordable but haven’t used it firsthand. I would definitely head back to this place if I wasn’t feeling well!

AMG, a God send! I recently moved to the United States and was petrified about how I’d get medical attention not having medical insurance here yet. A family member told me about AMG and my fears were allayed.
I visited Dr. John Muney and was very pleased with his thoroughness in examining me and understanding my case. My subsequent visit to the facility in Queens went smoothly. I met friendly competent and compassionate persons who quickly and efficiently took care of me and I was out in a short while.
I need say for Dr. Muney, that his follow up with me via phone and email has been most reassuring since I’ve seen in other facilities the dismissive behavior of medical professionals.
I believe that AMG’s program is the new bar in the medical industry, a breath of fresh air that truly grants equal opportunity to all. When we think of healthcare as a right and not a privilege, AMG sure has gone the extra miles to ensure that everyone gets a break.
Thanks AMG!

I’ve seen several doctors here – a physical therapist, a general physician, and a gynecologist – and they’re all very kind and knowledgeable and appropriately quick or slow, depending. What’s really wonderful about AMG is that there’s no copay and almost everything is covered. There are no hidden costs. The only *less* positive experience I’ve had was when I went to see a physical therapist and got a different woman than the one I had already seen. I was not informed of this change. Honestly, if I had known that I would have a different therapist, I’d have cancelled the appointment. Substitute teachers are okay, but substitute doctors are not! Especially when a big part of the practice of physical therapy is monitoring pain and general progress. I was not happy to have to reexplain my condition to the sub doctor, and to be refused when I told her the other therapist thought the problem could be with my back, not my ankle (where the pain was). She said she wasn’t allowed to look at anything but my ankle! Honestly, I felt a bit cheated. If one doctor says ankle pain could be coming from the back, the next doctor needs to check the back! I’m hoping this won’t happen again, or that I’ll get a phone call the next time my therapist is out!

Dr. Mirela Carnaru was my primary doctor, she was very knowledgeable & kind. The wait time was pretty short and the office was clean.

I purchased the groupon for a medical checkup. I arrived on time. The waiting time was short. The place was quiet and clean. The doctor who did the medical examine for me was Dr. Tung. He was very thorough in explaining every question I have, what examines I shall or shall not to get. When I mentioned I have back pain regularly, he did extra check on my upper back and lower back to see whether there is nerve or disc problem. Though I was not a regular customer, I did not feel I was treated any differently and was rushed at all. As a matter of fact, I feel he was more patient than most of doctors I’ve seen for medical check when I had an insurance. I would recommend this place and their service to friends and family.

I purchased a groupon for a medical checkup including bloodwork. I was disappointed to learn that the only thing checked in the blood profile was my lipids. It was a very cursory examination, and the doctor was not very kind.

I had a physical with blood work done. The staff is extremely courteous, and the wait is not long at all. Dr. Yung was professional, intelligent, honest, and gave me such a wealth of information. I had a groupon for my appointment, and they still treated me like I was a VIP. Monet was the nurse on duty and she was fantastic. I have nothing but good things to say about my experience. Even the security lady was courteous, smiling, and joking at 9am. Could not ask for a better Doctor’s office.