Noodles & Company

This was my first visit to this Noodles location.
I must say I had two concerns:
1. My alfredo sauce was watery. Alfredo sauce should be thick and creamy — not watery! That makes me sad.
2. Location is dirty: The floors needed vacuuming, and lots of the empty tables needed busing and cleaning. In my opinion, I didn’t think the restaurant appeared to be short-​staffed and/​or busy, so I’m not sure why the mess seemed excessive and why it seemed to linger.
I’ve been to other Noodles locations in Madison and never experienced these issues, so I will likely visit those in the future instead of this Greenway location again.

Noodles categories are comfort food, Italian, and Asian Fusion. Yet none of these are done justice. I’ve given up on this location but last week ended up with it again after a year or so break since my guest suggested it. I can’t come up with one redeeming factor to convince you to eat here. Maybe if all in your party want a different cuisine, like if one wants Mac and cheese and one wants spaghetti and meatballs and one wants pad Thai… maybe you could go here. Prepare for disappointment. If you don’t mind paying a lot for a little food that is questionable in quality. After a few times having meatballs and feeling something gritty I quit it and went with the Indonesian Peanut Sauté + chicken. Not once was there ever peanut with my entrée! They just skimp on ingredients in general. And the problems mentioned in other reviews, yeah, I second those!

It’s a Noodles and Company, so I wouldn’t say the food tastes different here, but I prefer other locations, if solely for the parking lot. Getting in and out of the parking lot can be a bit of a mess – especially going out if you want to head west on Mineral Point. If you want to go west when leaving, I suggest going through the back parking lot and you can make your way to Gammon.
This location always feel a little hectic.
As for the food, yes, there is consistency with other Noodles locations if you’re familiar. I prefer the Pesto Cavatappi, Mac&Cheese (although I usually regret this a bit after finishing because it’s so rich), and the Pad Thai. The mailing list is also great if you go to Noodles regularly, as they do sometimes email coupons.

Nice food and quick service. Reasonable price for some decent food. Great variety of dishes.

I love this chain, but am never certain what my dish will be like, even though I order the same thing every time. I order the Pesto Cavatappi (I request no mushrooms and they always get the correct order). The only issue that I have is from location to location, the amount of pesto in my dish changes. Honestly, it’s barely there sometimes. The tomatoes taste fine, but there are usually just 5 big chunks. I’d prefer smaller dices and much more than just 5.
I’m going to return (to any noodles location), but would love to see some improvements and much more consistency in their orders.

I’ve only been to this location once, but it was enough to make me not want to go back again.
I had just dropped my boyfriend off at the Truax campus and decided to get myself something to eat. It was extremely busy when I went inside to order, so the wait was fairly long. I ordered a caesar salad and the wisconsin mac & cheese, then took it over to the school where I sat in the lobby while I waited for my boyfriend to get out of class. When I opened it up, I was disappointed with everything. The croutons on the caesar salad were greasy and burnt, and the mac & cheese was so liquidy that it was more of a soup than mac & cheese.
Furthermore, the staff weren’t very friendly and cared more about getting my money and getting me out of there. This was a few years ago, so things could be different now, but I don’t plan on ever going back.

I am so furious! Every time I have gotten food from this place it is wrong! Is it that hard to get someone’s food order correct??? I use to love getting food from Noodles & Company but not now. I am disgusted! Who ever decided to get rid of the cibbatta rolls was wrong on that one too.

Pretty sure someone stole my favorite hat at this restaurant. The waitress or bus woman or whoever she was grabbed our dishes while we were still sitting in the booth and looked really angry. Zero smiles. I guess everyone that night working was just in a bad mood.
The food was okay, but after what happened there, I’m never going back.
Blah.

Literally the worst fast food experience of my life, save for any food poisoning I may have blocked from my memory. It started with the cashier missing our order: I ordered the Pan Noodles without carrots, since I’m allergic. My partner order Pad Thai with chicken.
Upon turning toward the beverage area, we found nary a water cup. Another minute of hovering back at the register yielded us some cups from the manager at a different register. Let’s not get started on the UI for getting water from the «smart» Coke machines: that wasn’t Noodles’ fault.
Looking to freshen up our waters, we opened the lemon container to find no lemons. Great. Alright, so we grabbed some paper-​wrapped chopsticks and headed to the dining area. The room was maybe ¹⁄₃ filled. None of the remaining tables, 14 of them in all, had been bussed. We sat down at the least dirty table and waited. A couple tables over, an employee sat down for their break… at the next least dirty table.
Food time! Look! There are carrots in my entrée. And no chicken in my partners’! Quel surprise! The server graciously took my plate back and arrived later with appropriately prepared food. Most empty tables remained unchanged.
I grab my chopstick package, only to find it was already ripped open. I walk the litter-​strewn floor back to the beverage area, where I find a pristine chopstick package among the many already-​open ones.

Been to many different noodles locations and am usually pleased. My husband and I were sick one night and wanted something warm. I placed the order online and my husband went to pick it up. Ordered a pesto cavatappi and a Thai hot pot. Chose no mushrooms for the hot pot. When my husband picked up he confirmed with the cashier that there were no mushrooms. However once we got home there were a lot of mushrooms that he had to remove. More than usual. Called to let them know they offered to make a new one but we are 20 min away and didn’t want to make another drive there. Manager offered to send coupons but two weeks later they haven’t come. Disappointing.

I had not been here for a while and I just stopped in for a quick lunch. The Mediterranean salad looked good. I ordered it with chicken. Ordering and the wait were quick. I was disappointed in the salad. Half of it was macaroni pasta and it didn’t look like the photo on the menu board. I was excited about all those yummy vegetables. Take away the macaroni and it was like a small or regular side salad.

I just walked into the restaurant with my husband to order dinner and a young child threw up behind us in line. When a fellow patron waiting for her food let a woman working there know, she turned to her manager who did nothing. A 2^nd person notified the manager and in the rudest response he said, «Yeah, I know, but we’re busy right now.» There were two other people in line & this should be your 1^st priority. Needless to say, we left. We won’t be going back to a restaurant that would let a potential health hazard like this go unaddressed.

My family and I have gone to this location a few times and we normally have good experiences. I usually get the penne rosa with grilled chicken. But the last few times, the chicken seems to be a little overcooked and dry. Especially if you pay close to $ 9 bucks for pasta and chicken, it better be near prefect. I would rate 3.5 stars, but not 4 stars.

I love noodles! The girl who took my order was great. She really knows the menu. As a vegetarian with a husband who is allergic to dairy, it is nice to be treated respectfully and have people who know what’s in the food at restaurants. She definitely knew what was in the food. The food was super yummy and quick. I love this place!

I was at this location a week ago and I ordered a new dish they have, its called Thai hot pot, I was really looking forward to try it and unfortunately it failed completely. It was a big bowl with 90% water and 5% coconut milk (if there was any), three pieces of shredded chicken and pork each (all gummy), 5 – 6 spinach leaves, some noodles at the bottom and a few tomato chunks, the only good thing was the flatbread, nice flavor and crispy. I ate some since I was hungry but I will not ordered it again. This is not the first time I get a bland dish at this place, I think it’s losing quality.

lack of identity, the Asian noodles don’t look nor taste like it, the pastas are the same. Taste like cooked by bunch of students, taste very plain. just like cooking from school.

This review is for the chain in general. I will post it here as this is probably the Noodles I have been to the most. I have been to all the Noodles locations in town at least five times and to Noodles in general about 60 – 80 times over ten years or so.
Consistently fresh and tasty food. Good service. Fast. Easy to customize the pasta (and add lots of veggie). Good value unless you add too many extras. Great pasta. Nice restaurants. Many have outside seating.
They are a little stingy with veggies that you pay extra for. The extra meat could be cooked better into the meal instead of just lying on top. menu does not change too much so if you go too much you can Noodled out.
Deserves a 4.5 stars ( Unilocal, gives half stars would make giving fair ratings easier), but is a little closer to 4 than 5.

Why is everybody complaining about the size of this restaurant? That’s the size, deal with it or take your food to go. And kids? Really, you’re on the West side of Madison, buddy… deal with it! But, i do admit it gets busy, but who doesn’t like a busy restaurant? That means the food is good, right?
Your bill can go quite high if you add a protein (chicken, shrimp, beef, tofu, and just recently new meatballs).
Only complaint, potstickers are terrible, they have no flavor. They look delicious, but do not be fooled. My favorite dish (and of many others) is the penne rosa.
Except a crowd around lunchtime, and expect kids… when in doubt!
Oh, and great staff here, always friendly and fast!

We have never had a bad meal here and their prices are spot on. Affordable too. The restaurant is a little bit small but nice. Pretty view off to the east when the fountains are on.
Try the Pad Thai with steak, Pesto Cavatappi with chicken, Pasta Fresca, orThai Curry soup. All very very good. Oh! And their Caesar salad has some of the best dressing around.
This is a 5 star rating for a café style restaurant. I would not give it the same rating if it were more of a fine dining establishment.

Ordered a pad thai to go right before the dinner rush. It was awful. It tasted like the cook didn’t rinse out the pan after cooking spaghetti. I usually love eating the pad thai, but this was just too oily and the taste was soooooo off. Sad :(