Hyatt Regency Louisville

What a beautiful hotel and fantastic staff! The bar and waterfall downstairs aren’t too shabby as well! The rooms are accommodating and beautiful. Perfect for a staycation!
And this hotel is near everything you could ever want to do or anywhere you could want to go while visiting downtown! Brendon’s Catch 23 is next door and will blow you out of the water!!! Meta is a few blocks over along with 8Up!
And you can even cross the street to hop into the Seelbach hotel to look at the beautiful chandeliers! All in all… I would stay here again!

The hotel is in a nice location walking distance to many bars and restaurants. The Sway bar and restaurant is clean food was good and the staff was very friendly. The new rooms are great nice artwork, bed and pillows were comfortable and the TV is a nice size. The staff from start to finish were helpful, pleasant and extremely professional.

We traveled from NYC and ended up staying what we thought was a decent hotel but treated like 2^nd class citizens by gossiping employees. Advice that your family stay at other friendly hotels in town. The room service was bad due to lack of staffing. If you like hot meals cold, this is your kind of place. The there was a bank robber hiding in the parking garage. What a welcome.

Nice looking — close to shops and downtown. Rather large and inexpensive… No fridge in room, both sides were adjoining rooms, they charge by the half hour to use the computer and or printer, pool closes early. Fix those issues and two more stars here we come.

I was in Louisville for an event and the organizer reserved a block of rooms for what must have been an extra fee as the $ 250/​night our group was charged for a room with two double beds is more than the price advertised on a couple travel websites I checked. Why would you charge more to reserve several rooms (ours weren’t even grouped together or in the same floor)?
This hotel is awfully stingy for the price and although the location is very convenient if you are going to a convention or to live on 4^th Street, that doesn’t make up for a variety of faults. For a room at this price point, I’m going to have some expectations that I might not have from a lesser priced hotel. For example, there is a parking garage connected to the hotel, but it is neither free nor is the cost reduced. The rooms do not have a mini fridge, though there is a note that one is available if you request it. The beds are doubles instead of queen beds. Nothing is free… Bottles of water in the room cost $ 3.50, no free breakfast for guests and if there was free WiFi, my room didn’t have any instructions as to how I could access it. They did have little jugs of water with fruit floating in it (tastes like water) in the lobby with a big sign next to it that reminds you that this exclusive benefit is for hotel guests only.
I ended my stay thinking, well at least I can get a free cup of coffee with the little single serve coffee maker in the corner. I added the water and put the little coffee packet in…“oh, it’s not plugged in” and then I realized the plug is so short I have to put the coffee maker on the floor to use it. Gah!

This was our first time in Louisville and the room was very nice, clean and well stocked as most are. However, there were no outlets on either side of our king size bed, on one side the lamp and ihome radio were not even plugged in, although the sheets were clean they were not fitted and once you layed in bed you got tangled up. The morning buffet breakfast was ok, but not all available options were set out. We did not know they offered pancakes, waffles or omelettes and other meals as part of the buffet. All in all it was still a decent place to stay but a bit of a disappointment for a 4 star hotel.

Just arrived, they gave away my room but «did me the favor» of booking me at a hotel down the block. Had to walk around downtown Louisville in the middle of the night because of them.
When I got checked in the next day, the manager left an apology note in the room… Addressed to someone else. Not a big deal but shows the lack of attention to detail in the organization.
The staff at the Sway bar are great, best part of the hotel.
But, stay somewhere else

Well maintained hotel, perfectly good rooms and friendly staff. Location ideal for someone coming in from out of town to hit up fourth street parties.
Only problem I experienced was the elevators. There are 18 floors, and for some reason the elevators take a very long time to come back to the lobby. I believe there was a convention in town, so that perhaps was slowing the elevator due to traffic.
I’d stay here again. :)
They have a restaurant/​bar here that looked decent (if not expensive) but I did not try it.

A very nice place to stay when visiting downtown Louisville. Clean rooms, friendly staff and great location. Of special note: they host college interns from all over the world and I had the opportunity to interact with several from Romania and South Africa who are pursuing degrees in hospitality management. Nice kids! I am guessing their presence probably indicates something about the internal ranking of this property within the Hyatt brand.

This is my favorite hotel in Louisville and I am here at least 6 times a year.
Clean hotel, courteous staff, good hotel gym, and a good restaurant. If you go to Louisville, KY you should stay here.

The Hyatt is an amazing hotel.
The location is great. It is easy to get to, it is central to downtown. You’ve got a short walk to the stadium, conference center, and 4^th Street live.
The in house bar and restaurant are both good if you are feeling lazy.
A hotel room is a hotel room to me. The rooms are clean enough and nice enough. I’m much more focused on location and price.

Great hotel. All decked out for the PGA Championship. Staff has on cute golf outfits and they have FABULOUS golf themed flowers all over the hotel. I love how they are celebrating the PGA! My associate didn’t receive his luggage and had a cocktail party to attend and one of the managers loaned him one of his very nice sport coats for the evening. His wife brought it to the hotel. How nice is that? Thank you Brett Ambrose and Mrs. Ambrose for going way above and beyond on that one! Really, who does that? Brett needs a big promotion!!! Kelly at Sway is very nice and personable. The entire staff has been super nice. I usually stay at the Galt House when in Louisville but this was a nice bright change. Bad was my shower floor was warped and could be unsafe. Great were the FLOWERS and the staff.

We arrived in Louisville at night and checked into our room at the Hyatt Regency. It’s a nice King Suite on the top floor with a very comfortable bed.
With the business rate, we had free wifi and buffet breakfast every morning. The restaurants buffet was incredibly delicious and southern gourmet with some healthy options as well. Each day I went down to the buffet and took it back to the room, trying the different breakfast dishes.
We also ordered up a refrigerator for our room for free, to keep our beverages cold. All the comforts of home, while being on the road. The location is right in the middle of a bunch of restaurants and the convention center.
On our first day in Lousville, a snow storm hit and dumped a lot of snow. While the snow falling was romantic and fun, it also blew out the power to the hotel. Although it was not their fault, we had to relocate to the Marriott for the night until it was fixed. It was a pain, but they handled the transfer smoothly for all of the guests at the same rate we paid at the Hyatt. When we came back, we were treated with champagne and appetizers.
Everyone here was very nice, even after I got sick and couldn’t leave my room — the housekeeping lady and room service lady offered to bring me hot tea with lemon. That was the moment that completely won me over, the hospitality.

Nice small Hyatt Regency. The layout of the lobby and car is a little funky — you sit at the bar with your back to the front doors and a bit on display.
Nice friendly staff.
But no Regency Club or floor. So while it is a Hyatt «Regency» it is missing the «Regency» aspect.

REaaaal close to giving this place the 5 star… recently stayed here for the first time, second time here for a conference.
Can’t get over how friendly and accomodating the staff is at this place. Srsly everyone from the lady at the parking garage, the people at the desk, bartenders, everyone.
The hotel itself is quite nice. I was so busy doing the conference, I don’t even know if they have a pool ;)
Very convenient how they have the hotels connected together via walkways on the second floor. That’s something I think I’ve only ever seen in the colder/​snowier places.

I was walked here due to my other hotel being full. At 2 in the morning, the front desk was unmanned, and I had to go around the corner of the partition to get service. The service I got was awesome! I even scored a free breakfast buffet for two, a $ 36 value.
The room was typical Hyatt. I expect the consistency they provide from property to property just as I assume a Big Mac is the same in Louisville or London. Great location in the heart of the party district of 4^th street.

My wife and I got a deal to stay here last weekend. It’s right on 4^th street, so you can walk to all the bars and restaurants. The parking is a little deceptive. You park in a garage that costs like $ 10 per day, which they don’t tell you, and there’s no validation or anything. But it is easy to get from the hotel to the garage.
The hotel itself is very nice. The staff was very friendly. The room was clean and spacious. It came with an alarm clock that had an iPod dock. They have a nice pool and an outdoor rooftop tennis court, which I’ve never seen before.
Overall, a solid hotel.

Seriously convenient location if you’re here to party — 1
Walking distance to a LOT of really cool stuff — 1
Horribly slow service for check-out…20 people waiting for 2 employees — 0
Need a card to get into elevator after 11 p. m…not good for the drunk people — 0
No hair dryer in hotel — 0
Can hear through front door into hall during sleeping hours — 0
T.V. remote sucks — 0
Over-​priced — 0
Unhappy, grumpy employees — 0
Did I say seriously convenient location? — 1

I like this hotel fine, but it could use a little renovation, or at least some new carpeting. The rooms are fine, but outlet placement isn’t the most convenient. Having said that, there are definitely enough of them, just awkward to get to if you want to charge your phone and not have to go across the room to retrieve it.
Registered guests are given free internet access. Love that!
My room smelled a bit too much of Febreze, or whatever that ‘hotel smell’ is. I believe they use it when someone smokes in the room previous to your own arrival… wish they’d find a less obnoxious scent, a nice citrus perhaps? :)
The location is phenomenal, easy to get to from the airport and very convenient to some great restaurants and entertainment.
Staff were very friendly and welcoming, answered any and all questions I had.
Beds are comfortable, no problems there at all!

Great hotel.
Great location.
Too many bachelorette parties.
Great food options all around.
Comfy beds, amazing interior!