Chili’s

Neverminded stopping here for a drink and an appetizer after work. Good food and friendly service.

Very unhappy with chili’s for doing away with their potato skins. They were very good so I don’t understand why they would take them off the menu

To be fair I have been here twice before. The first time was great. Great server, fresh delicious food. The second time everything was «okay». The third time we came in at 815pm on a Wednesday night. We got seated and sat there for several minutes waiting to be greeted. This is typically a bad sign. Servers were cleaning their stations and basically ignoring us and the other 2 tables that got seated. Finally our server came. She greeted us very friendly and took our drink order. She brought them out to us quickly, took our food order and that came out quickly too. That was the end of the service for the evening. My order was incomplete and we needed refills but she never came back — not even once. She did show up in the dining room a little bit later but that was only to sit down at a table and talk with a customer, or maybe it was her boyfriend. We never got her attention, no one else came by and we never saw a manager.

Chili’s as a chain doesn’t need more reviews, but I have to contribute this one for this particular location. This is the worst Chili’s I’ve ever eaten at. It used to be brand-​standard, but it has significantly declined in quality since it opened.
When they introduced carry out service a couple of years ago, I was pretty excited, because most restaurants in this area do not offer that. I have ordered carryout from this location several times, and they have never once gotten my order exactly right. Everytime I have ordered from here, my order has been incomplete, either missing an item, or not prepared to my instruction. For example, I usually order beans with my burger, but they are often not included when I pick it up. I have also ordered a bean burger, but instead received a meat patty.
I was also pretty excited when the brand introduced flatbread, but when I ordered one, it was entirely too greasy to eat. I ate half of the flatbread, but had to stop when I felt sick. This is a consistent problem with the flat bread at this location that I don’t experience at other locations. Blotting doesn’t help.

Our waiter was the best. He kept the refills coming. I had the old-​timer cheeseburger. It was delicious. Cooked perfectly. I enjoyed the digital trivia while we waited for our food.

I went in there on my lunch break
I was seated at a booth in a sparsely populated part of the restaurant.
The hostess pointed out some features on their table top kiosk.
Five minutes later I had still not seen my server. I got up, walked out and went next door to Olive Garden where I was sat and served right away

Pretty good burgers, fun drinks, and interesting sodas (with the Coke machine) and always trying new things.
I like Chili’s generally but like a lot of chains they roll out really good items and then change them once the promo is over, often down grading quality.
So I do like them when we are late getting home and they are pretty fast getting orders together. Sometimes they will bring the to-​go order to the curb too so I do appreciate that when I’m tired or the weather is bad.
My wife and I ate there today and there are little things I liked but also bugged me.
There are two versions of guacamole on the menu one is 3 bucks more than the other and the only difference is they make it at the table, and it has optional jalapenos.
Then there is the Coke machine, they have it, put together a fancy menu and over charge you for the access to the many options, only they require you to let them fill it limited you to what you can get or how often. It’s not like they say no, but you have to know what you want, wait for a water and ask for the drink. It misses the whole point of the new Coke machine.
I ordered a hamburger, the same one I always get. It used to come with thick sweet bacon. Now it’s got paper thin bacon that is under cooked.
So my point is there are some good items on the menu and if you order a new item in the first month it’s often pretty good but once it moves to the regular menu they cheap it down.
There is also a bit of «me too» going on. They seemed to have lost their direction and theme and are always copying what other chains are doing well. But they never execute it as well because it’s just not what they are good at or passionate about.
I wish the chain would get back to it’s roots and do it well instead of trying to be like everyone else.

It may not be the absolute best tex-​mex, but it’s above decent and firmly into good. I’ve had several meals here, the thin tortilla chips are my favorites from a restaurant and the salsa and guacamole are very good starters. Favorites are the southwest egg rolls, flat breads, margarita chicken, fajitas, corn, and southwest Mac and cheese. I don’t let myself have the lava cakes often, but they never disappoint. Service is never bad, food is always flavorful, this is an excellent place to get a quick bite.

Just heard the announcement that Chili’s will not allow people who carry to eat at their restaurant. Well, if that’s the case I will not eat there ever again. What a stupid policy.

This place has THE absolute BEST staff!
Second to none hands down!
The good is great and comes to the table hot and fast!
I will be a loyal customer for life!

The food and service today was awesome! Try their newly added menu items, Fresh Mex. I had the South West Pairings.

This chain is comparable to an Applebees, but the menu has a little more spice and flavor. In addition, the décor/​design has a little more «spice and flavor» as well.
At this location, I have experienced great service and good food.
Note: I tried their Avocado Burger. I ordered it medium rare (that was the first time I was ever asked how I wanted the meat cooked on a burger) and it was one of the best tasting burgers I’ve ever had.
UPDATE: I’m vegetarian now and I was afraid I would miss that great tasting Avocado Burger. Well, it turns out, any ground beef burger can be replaced with a grilled, black bean burger. I tried it and it was excellent.
UPDATE: On my last visit, they added little touch screens at each table where you can pull up your check, add a tip if you like, and then swipe your own plastic. Love it!

We eat here regularly their potato soup is awesome

Chili’s is a despicable excuse for a restaurant and the entire chain should be expunged from the planet.

Our food was taking a while and we were the first customers of the day. The manager came out to explain that one of our dishes was dropped and it would be out soon. He also offered us a free dessert for our trouble. The food was wonderful and the customer service was top-​notch.