Lisa Kederian DDS and Associates

Just left the office. I just can’t stand waiting forever… Lisa is a great dentist, but they have waaay too many patients and are always backed up. I was scheduled for a cleaning + 1 cavity and I left after my cleaning because I was waiting for another 30mins. Im missing meetings this whole time and I’m just over this place. A cleaning without insurance is almost 90 $. Never coming back. If you have a tight schedule aka a job you probably shouldn’t come here, just an FYI. These are just facts.
Just sitting in a room waiting to be served for over 30mins if you call that excellence sure. Nobody questioned the quality of the service, you’re saying you don’t cut corners, but maybe you should allot more time for the procedures since they can become «complicated «. I get it. It’s a business, the more patients you see the more money you make, but at the expense of other ppl’s time. And to that I say no.

My first time going through Unilocal to find a dentist.
After reading the reviews, I called the office and got
an appointment with Dr. Chew.
It was a great experience and I am going back :)
Thanks to everyone in the office, you are awesome !

Best dentist and overall dental staff I’ve experienced. I’ve been coming to Dr Kederian for years and I was actually hesitant to leave a review because I don’t want everyone flocking to my dentist making it impossible for me to get an appointment. Selfish, I know, sorry! But honestly, this place is great for sooo many reasons. I stumbled across Dr Lisa K and her staff years ago, when my office moved to the building next door. Well, we’ve since moved offices again and I don’t live close by, but this will forever be my dentist.
I come here about three times a year (severe plaque, but no cavities ever!). Of all of my health related doctors, this office is the most organized and well managed. I’ve never waited in the waiting room longer than 2 minutes from my appointment time (unheard of in health care!). The staff is friendly, knowledgeable and extremely thorough with your treatments! They are also proactive (which is also rare in healthcare)! If I want or need a service not covered by insurance they always let me know the full details of pricing before they schedule the procedure. I feel like this is above and beyond what most offices do! They truly go out of their way to give you the best possible experience at the dentist.
I’ve never been upsold at all! In fact, when I asked if my old veneers that a different Dr put in needed replacing, she told me they were in great shape and there was no need.
And (secretly) another reason I love it here is that I never see a bunch of kids just running wild around the office like at my old dentist — personal preference, but I enjoy it.
I’ve also learned more about my teeth, dental hygiene, and dental products (paste, floss, brushes) here than my old family-​friend of a dentist that I went to for most of my life.
The bottom line is that I love it here.
Lastly, I used to always have this totally energetic and super funny hygienist (Nicki, or Kristen, I think… Eek I’m not sure, she’s blonde and tiny). I haven’t had her in a couple years, but if she is still there, request her. She’s hilarious and all around great at her job.

Omg I can’t believe my eyes! Negative reviews… say whaaaaaat!!!
Let me clear some misconceptions about this place.
1.) Dr. Kederian does not up sell!!! Never!!! She is like a walking positive affirmation. Always cheerful and sweet. She has your best interest at heart.
2.) The employees are freaking gems! Angie, Jenifer, Dr. Mark, etc. Great people that go out of their way for you.
3.) I had a dental emergency and they saw me the next day.
I have been coming here for about 3 years. I have never had any bad experiences, not even once.
I’m usually a lurker on Unilocal,but I felt compelled to write this clarification.

Too hard to get an appointment. Must book months & months in advance which is not practical in emergency situations.
The actual dentist, Dr. Kederian, is very personable but seems money-​hungry. She has «over diagnosed» me as having several dental issues, none of which another dentist agrees with. She appears to be constantly booked, so I’m not sure why she is scamming to get more money out of me.
Prime Example: I was told that it appears that I have «potential cavities» and I should have them filled. Well, every tooth has a «potential cavity» right? C’mon! Stop trying to milk me for my insurance!

Kristin is awesome and so personable. I love going in and learning something new about her and Dr. Kederian every time I go. The View is Awesome on a clear day. Everyone is always smiling which you should when you have clean teeth!!!

This review is for the office staff only, as I never got to see the dentist. I do not think this office actually wants new patients.
When I first called 2 months ago, I asked if I could make an appointment as a new patient. The woman on the phone said «Dr. Kederian isn’t taking new patients right now.» That was fine; I’d read the Unilocal reviews so I knew there were other dentists in this practice, all of whom seemed to have a good reputation. The receptionist didn’t offer me an appointment with anyone else, though, so I asked her if any of the other dentists were taking new patients. «I can have you see Dr. Chew,» she replied boredly. I went ahead and made an appointment, for which I waited 2 months.
Three days before my scheduled appointment, I received a voicemail from the office stating that they had emailed me «weeks ago» to reschedule my appointment, but hadn’t heard back from me. So I called them back and the woman I spoke to said they’d need to cancel my appointment because the Dr. had just adopted a baby and the office would only be open every other Friday now– the upcoming Friday, when my appointment was scheduled, not included. However, they would be open the following Friday and could probably get me in then. They wouldn’t know when, exactly, though, until the Wednesday or Thursday before– she said they would call me then to set up a time.
First of all, if you emailed me weeks ago and never heard back, don’t you think you might pick up the phone and call? The reason I hadn’t gotten the email, it turned out, was because they had the wrong address, even though my handle is simply my first initial and my last name. Instead they finally get around to calling me 3 DAYS before I’m scheduled to come in after I’d been waiting for this appointment for 2 months.
Second, they never did call me the following week as they’d promised, in order to tell me when and if they could get me in that Friday. I almost called them until I realized– this is a business relationship, and they clearly have no interest in my business. I just wish they’d be up front about it instead of wasting my time like they did.
I’m sure the dentists themselves are great, but after seeing how abysmally the office is run, I have little desire to stick around. The dentist search continues!
Update: Dr. Kederian left me a message after apparently having read this review, in which she apologized for having to take maternity leave and consequently move appointments around. I am not begruding anyone maternity leave, obviously, and I’m annoyed by the implication. I was upset merely about the terrible communication on the part of the staff, as I think my review pretty clearly explains, and for which nobody has yet apologized or even acknowledged.

I can’t believe I never updated this review after my AWFUL experience years ago! Kederian and all of the dentists and hygienists here are top notch, but the front desk staff back in 2013 (and apparently now) completely ruin it for me. Here are just a few things I had to deal with in this unorganized office:
–After taking the morning off from work I showed up to find out they had cancelled my appointment with absolutely no notice. I had even confirmed via email and included a question about my procedure along with my confirmation. When I asked why this had been cancelled the front desk staff let me know that by asking a question she thought I had hesitations… what? So even if I confirm you still might cancel my appointment AND not tell me? The front desk receptionist was completely unapologetic and downright rude and ultimately I was forced to use another half day to come back.
— After my last visit to the office I moved to the Bay Area and got a new job meaning I switched insurance policies. Kederian’s office took so long to file my insurance claim from when I lived in LA that my old insurance was unwilling to pay. It took weeks of back and forth to get it straightened out and explain to my insurance that they simply had taken months to reach out. It was finally sorted out, but what a headache!
–After moving to the Bay Area and finding a new dentist it took Kederian’s office MONTHS to forward my x-​rays. My new office said they called, emailed, even spoke to the front desk on the phone when they could catch them and still never received my x-​rays. I was going to have to pay for new ones when finally after nearly a dozen attempts my new office was able to get the staff to send them over.
–Lastly and most upsetting was today. I haven’t been to the office in two years, I have contacted them personally to get my x-​rays and was never told I had an outstanding balance with their office. I have never received an email regarding a bill, never received a phone call, or a letter from their office since leaving LA two years ago. Today I get an email letting me know that due to an outstanding balance they will need to take me to collections. I was totally shocked (I have never ever been late with so much as a parking meter! And why dodge a small bill?) I called the office right away in a panic to pay. The staff informed me that my letters to my old address have been returned to them for years. Yet she let me know they had my email and phone number, AND I have called their office to get my x-​rays. How could they continue to get returned letters and not think to call or send a simple email? I was more than happy to pay my $ 100 bill that I had no idea I owed. So unprofessional.
Great dentist, but I will be happy to (hopefully) never have to deal with the sloppy office portion of this practice again. Good grief!

Like most people, i used to be deathly afraid of going to the dentist… until i came to dr. kederian’s office!
Her staff is truly amazing. Dr. Lin is my fave. She looks really young (we’re both blessed with good asian genes lol) but MAN OH MAN SHE IS VERY GOOD! I’ve had to get two procedures done with her and both times were smooth sailing. She was very understanding about my fear of needles (they had to numb me), and she made me feel super comfortable. Best of all, it didnt even hurt! It was quick and painless. And she always lets you know what she’s about to do before she does it.
Also Kristen is the best hygienist! She also makes you feel really comfortable, and she’s really sweet and funny. She always checks in during the cleanings to make sure you’re doing okay. She’s very careful and thorough, my cleanings are always painless and she makes my chompers look amazing.
I’m so happy i found my regular dentists, its so hard to find them in LA. I’ve referred at least two others to Kederian’s office and they love going there just as much.

Dentist: Dr. Chew. It’s been almost a year and I still think that’s awesome. That said, prior to coming here, I had a dry spell dentist-​wise. No cleanings for…4 years or so. I had to get a complete deep cleaning and two cavities between teeth dealt with. All done as of this past Halloween, just had my first regular cleaning /​checkup.
I seem to have a regular hygienist, and her name is in the back of my head somewhere. I’m sorry if you read this, but I’m blanking. She’s very nice, and very thorough. Hope she stays around.
Dr. Chew gave the initial examination and personally led the filling of the two cavities. No complaints 3 – 4 months later, and table-​side manner is impeccable. Clearly explained everything, etc. She also stops by after every visit (e.g. normal cleaning) to have a look, which is nice.
The biggest issue has been, as others have mentioned, scheduling. Your best bet is to wait for and ask for cancellations. Things kept opening up ~1−2 weeks ahead of the present, probably because regulars have to make appointments so far in advance. Worked every time for me, although my schedule is a little flexible.
Front desk folks: very nice, helpful with making appointments and going over billing stuff.
Office: stunning. Massage chairs are super nice, as is the view. Coffee in front, but haven’t tried it. Looks nice/​good.
Parking…there’s unrestricted parking within easy walking distance if you know where to look. No, you can’t have my spot that easily. Find it yourself.
In short, I would highly recommend Dr. Chew & the office as a whole.

Dr. Kederian and the staff here have been amazing. I’ve been wanting to write this review for a while but decided to wait until all my procedures were done. I had to get an implant and root canal redone and I was referred to the appropriate specialists for each and they too have been exceptionally well and clear with each step of the process. I hate going to the dentist because each time I go, there’s always a few things wrong and thus my mouth will always end up with some painful procedure. However, Dr. Kederian is so good that the pain I feel is always minimal – I always dread those numbing injections where I can feel a shock of pain running through my mouth and then accompanied by a burst of bitter tasting medicine – Dr. Kederian does it so gently and carefully that I never feel those two things. And of course, once that part is over, I can’t really feel that much pain anymore. That and the fact that the office makes sure I get all my preventative care has made me much more at ease with my smile and the health of my teeth.
Last but not least, I want to thank the office for always being so accommodating and clear with all of my out of pocket costs prior to any procedure.

My built in retainer broke and they were unwilling to get me an appointment. Sadly they were very unhelpful!

There is nothing I hate more than going to the dentist. HOWEVER, Dr. Kederian and her team have made this not the most horrible thing in the world for me.
I have been going to this office for a couple of years now and I absolutely love it. I tell everyone I know to go here. I was in a car accident and lost half of my front tooth. Rather than getting a veneer, they were able to use amalgam to build the tooth back out and it looks perfect. I am EXTREMELY picky about my teeth and a harsh critic, and I can barely tell the difference between my real tooth and repaired one.
I also recently had a gigantic filling I needed done in my back molar. It was one of those that once they got in there, I was on borderline root canal status. They filled my cavity, and said I could still possibly need one if it continued to hurt. While I had sensitivity for a couple weeks, I am now 100% better and will not need a root canal!
Highly recommend this office as I’ve always had a good experience and everyone in the office is extremely nice and caring.

It has been about 4 years since I’ve been to the dentist. I have been back for multiple fillings in the last month. Dr. Chew is awesome. So awesome that if she were to leave this office, I’d follow her where ever she goes! That is not to say that the rest of the staff aren’t great, they are bomb! I can email or call them and they’re always on point & friendly. I’d recommend this place!
Parking: You can use their parking lot… $$$$. Or on olympic you’ll find 1hr parking and on the side streets you can find 2hr parking both metered and unmetered. Thurs & Fri are street sweeping days. The office provide timers to help you avoid getting a ticket if you do use metered parking.
Cheers to having healthy teeth… Finally.

After taking about a 3 year break from seeing a dentist… insurance finally allowed me to get my teeth cleaned. Not unlike most people, I hate going to the dentist. After looking through all the providers and searching reviews, I came across Dr. Kederian’s office. I have to say how unbelievably pleased I am of her and all her staff.
Having to have a deep cleaning and a couple cavities filled, I think I had appointments every 2 – 3 weeks for a couple of months. Normally I’d find an excuse to cancel or reschedule, but I managed to make every one! I believe I’ve seen every Dr and have had every Hygienist within this office and every one has been very knowledgeable, gentle and caring. They even have these massage chairs that help the nervous little $hit$ like myself.
Thanks again, and I’ll see you guys for my next cleaning. :)

I cannot say enough good things about Dr. Kederian and her staff! A friend recommended her to me when I was looking for a new dentist. I have an interesting case and have had some pretty extensive work done on my front teeth due to long-​term damage from braces.
When I voiced some concerns about an older root canal (not done by her), Dr. Kederian laid out every possible solution for me to help resolve my issues. It turns out I actually needed to get an implant, she referred me to 2 different specialists to get multiple opinions just so I could be reassured about what the best plan of action was for me. Her referrals were amazing and she has been SO helpful every step of the way, even adapting her schedule to be able to be present for all of my appointments.
Not just Dr. Kederian is great, so are all of her hygienists, they make sure to give me brushing and flossing tips whenever I’m in. It feels like everyone there really cares about your health and getting the most out of every appt.
Added bonus: her chairs are massage chairs!!!

After being in LA for some time, customer service has been a hit or a miss. Going to a dentist tends to carry the stereotypes of being an unpleasant experience (e.g. cavities, drilling, root canals etc.).
HOWEVER, not here.
The first time I started coming here, I had Dr. Ginger Atkins and she was and IS still one of the best dentists I have ever had. Here are some highlights about her:
— Meticulously attentive to details
— Very personable
— Made the time fly by with great conversations, or even lack thereof
— Great view of the city and felt EXTREMELY comfortable with their movies playing (per request) and massage chairs
— Follow-​ups with their front office management team with notifications via email has been great for me
— Pays attention to the long term health and preventative measures
Now after meeting Dr. Kederian and Kristen (best hygenist ever!), I know that I truly found the right individuals to take care of my grill moving forward. They are just as good as Dr. Atkins and the entire staff has been exceptional. Not sure where the negatives come from, but I would easily give more stars if I had the chance!
Highly recommended and you’ll likely never search for another dentist after becoming a part of their family.

Well… It’s been hard to find a great dentist in the LA area. I was happy to go to Lisa Kerderian’s office because of all the great Unilocal reviews, but am still in search of a good dentist after visiting the office.
My first visit was for a cleaning… yay, they actually did a good job!
Then I went in to replace old fillings and get an extra new filling. At first the white fillings didn’t feel like a problem, but then they became more and more sensitive. They shaved down the fillings to hep with the sensitivity, but apparently shaved off some of my enamel as well – it’s not like enamel grows back either. So now, several months later, I have no enamel on the areas that they shaved down and my teeth are still extremely sensitive.
Why is it so hard to find a good staff, dentist, and hygienists to clean teeth in LA? If anyone has good suggestions I’d truly appreciate if you could message me.

Continue to love Dr. Kederian but as her popularity has grown, the ability to see her and have on-​time appointments has unfortunately gone down.
That being said, this office is top-​notch and I will not go anywhere else!

So this isn’t a review for Dr. Kederian herself, but for the entire office and specifically for Dr. Mark.
I haven’t had the pleasure of meeting Dr. Kederian or have had her work on my teeth, but I hear only great things. However I’ve had the pleasure of Dr. Mark always assisting me during my visits. He is very thoughtful and will keep me posted on my status. Since I’ve recently acquired the best dental insurance, I feel like I live at this office — which is a-​ok by me :) The staff itself is just superb — they definitely make you feel at home.
This office is busy, so make sure you make appointments wayyyy in advance. My initial appointment was scheduled 2 months out from when I first called in. But once you keep going in frequently, it seems easier to get an appointment. I avoid having them call me for random openings, rather… I schedule months out in advance. To give you an idea (about 3 months ago I was able to schedule about 4 different appointments all within 3 months– yay!) Whether it be face to face or on the phone the front desk girls are the sweetest.
Complimentary water & coffee for guests and they will hook you up with toothbrushes & toothpaste if needed. I’d highly suggest this office to everyone! *only PPO accepted.