Hertz Local Edition

Service started off rocky but they handled it perfectly. Good service

I’ve used these guys numerous times and ALWAY have the best experience. Vatche and Carlos, are pros. Helpful, efficient, great communicators. These guys have it figured out. Highly recommend

Let me start off by saying Vatche your the man also can’t forget Carlos and Fernando. If anywhere there was an example of what and how customer service should be it would be these three gentlemen.
What can I say got everything I paid for and expected I went in with a honest low expectations for the place but returned from my trip with my mind blown ! So I called up vatche Thursday afternoon needing a car for a 3 day weekend road trip picked up my car Friday afternoon (Hyundai forgot which model) made it to Vegas spent the 3 days with the tank of gas it was prepaid with & returned home spend the remainder of Monday doing errands and it was still like a fourth of the way ! The car was a 2016 model nothing wrong with it like picture perfect. The actual customer service part was good vatche remembered my name the next day waited a couple of minutes for my car to be tuned and checked out and went off coming back same Fernando checked me out was out of there like in 5 mins. Overall the service great and amazing ! Just wish it could be a bit bigger and if it had more selections !

I absolutely love this hertz. This is my second time working with them. My car was vandalized and I needed a rental while it was in the shop. They helped me out with all the insurance stuff and I was in and out of there in no time with a brand new car. The guys who work here are the best. They don’t make you feel nervous about all the paper work and they aren’t pushy. When it was time to return the car they even dropped me off at the mechanics! Sweet guys I will definitely be back.

Updating my review because this continues to be fabulous, speedy and reminds me of when the neighborhood was well a neighborhood. The attention and urgency are unlike any other place. Vanche and his team

I absolutely adore this establishment and I have no reason to frequent any other rental places. Vatche and Carlos are wonderfully understanding and helpful whenever I’ve had to bring my own personal car into the shop and they always get me in and out the door and on my way. I’m so lucky to have it just a walking distance away.

I made a reservation as I needed a rental because my car was in the shop down the way from here. The guys there are super friendly I was in and out in 30 minutes. By the way one of them looks like he should be model in some type of fancy men’s magazine. ;)

I received top notch service from this location! After my car accident they picked me up at my house and preceded to be friendly and helpful. Vatche followed up with me and took care of everything with my insurance. He even gave me a break when I didn’t turn the car right on time because he understood the devastating circumstances of my car accident. I will never go to any other rental car co after this!

Excellent service. They are fast and efficient with and have a great selection of cars. Friendly staff as well. I will always go with this hertz when I rent a car

Needed to rent an SUV for our trip up north. Their associate Vatche couldn’t have been more helpful in selecting the appropriate vehicle. I will definitely be coming back for future rentals. Thank you Vatche!

Walked into Hertz on a Monday morning, and was greeted by a well-​dressed man who looked like he walked out of an issue of GQ. He introduced himself as Vatche, and he made the entire rental car experience a dream. The service we received was above and beyond what I’ve come to expect from rental car companies, and it was very much appreciated. We had speedy in and out service, despite our reservation being last minute. The car was incredibly clean, smelled nice, and everything ran like a charm.
When returning the car, we arrived just before they closed. Vatche helped us out again and settled things quickly. Hertz Local Edition is everything you would want from a rental car company. Highly recommended.

I know we are going through a recession and times are tough for everyone, but isn’t it a rule of thumb that service gets better una recession… this is not the case at this Hertz. We waited for an hour before we could even talk to anyone since there was only one employee running back and forth between the desk and the parking lot to check out cars. Hertz is a big corporation, shouldn’t they have a little bit more sense and money to make the car renting experience a little bit more pleasant?

I’m so glad there is finally a location in this part of town. The service is excellent, really friendly staff and so convenient to be located right inside of a body shop. They will also pick you up from or drop you off at wherever you need to go locally!