Ping Chao Acupuncture

Good Afternoon, I’m writing a review. To share my experience at, Ping Chao Acupuncture. I was in extreme pain, when I first came there. My range of motion was terrible, I was very sick. Dr. Ping Chao, has really helped me. I’m about 50% better than I first began my treatment. The staff there are very caring and kind. They’ll work with you too. I’d suggest anyone to come here. You’ll leave in much better condition, then when you arrive. Thank you Ping Chao Acupuncture!

It works. Dr Ping Chao is very professional and knows what she’s doing. Under her care, my neck and arm pain subsided. When it recurs, I return for more healing. Great lady; great practitioner. Highly recommended.

I had the same issue as another reviewer here — I made an appointment, gave them my insurance information and confirmed that my visit would be covered. I took an hour off of work, and as I was pulling into the parking lot for the scheduled appointment, the receptionist called to tell me that my visit would not be covered. I walked into the office to speak to them in person and they explained that I needed a referral from my PCP to have my visit covered and that I would be charged the full $ 110 out of pocket fee. The doctor then complained about the amount my insurance pays for acupuncture services — if you don’t like it, don’t accept the insurance. Don’t try to bamboozle me for more money. I was incredibly frustrated and disappointed as I walked out without getting any treatment. I took time and money to come to the appointment only to be failed by incompetent business practices.

Fantastic… great results. I strongly encourage this place… Ping Chao knows what she’s doing and it really helps.

If I could this place a negative review I would.
I was referred here by a friend because of my constant rear butt and lower back pain. Never tried acupuncture and figured it would never hurt to try. Anywho, called to schedule my appointment and asked if they accepted my insurance and was told yes. They asked me to email them over a copy of my insurance card to verify my insurance. Did so immediately, as I was hoping to get in quickly. A few hours later they called me and said everything looks okay and that I had a $ 20 copay when I come in. Reminded them that I have dual coverage and my secondary insurance picks up my copay. They said okay. Scheduled my appointment for their first opening, the following Monday. I cut my vacation a day short to be there.
So…I show up in today for my appointment, provide them again with my insurance card and ID as requested. They, I’m assuming was Ping Chao, said they needed to collect $ 110 for me because they are not an in network provider and they don’t know what the insurance is going to pay. I then repeated to her my conversation (above) and told her I have 100% in or out of network coverage because my secondary picks whatever my primary does not. She then went on to explain that I told her incorrectly. I replied how did I inform your incorrectly? You, or your office staff, told me I was covered. At this point I was furious because not only am I not going to pay something I don’t have to, but now I wasted both her and my time, and I could’ve still been enjoying the rest of my vacation.
I’ve never had this problem at all… I totally do not appreciate the unprofessionalism nor the lack of respect for a person’s time. Especially after being told by them that they verified everything.

The best staff. Clean and comfortable. Compassionate doctors and staff. This acupuncture office is worth the drive from anywhere in southern California.

I would highly recommend Ping. Ping is always very patient and caring. She is also very skilled at making sure you are comfortable during the procedure. Needless to say, I am no longer afraid of getting pricked.
I needed treatment because I was always under a lot of stress. She has made my life a lot more relaxing. Definitely worth a visit!