Mark Schneider Fine Jewelry

My fiancé and I found Mark Schneider’s jewelry store on the Internet. We were recently engaged and wanted a one of a kind ring. After reading all the great feedback, and seeing the amazing pictures of previous designs, we contacted them via email. I was surprised when our note was answered immediately. We then made an appointment to meet with them in person and made the 8 hour drive a few weeks later to Long Beach. Mark worked with us personally and gave us such personal attention that we felt he cared as much about our wedding experience as we do! He introduced us to the staff and explained the entire fabrication process. We exchanged ideas and with a great deal of patience and creativity, Mark sketched out the perfect ring that incorporated stones from my mother’s wedding band and another ring with a beautiful sapphire. Mark’s love for his work, and his commitment to our happiness was apparent throughout the entire process. We love all three rings that were custom made for us and I will never stop telling everyone how wonderful our experience was. We are thrilled with the results and so happy we didn’t just go to a local jewelry store. Without question, we worked with the most elite jeweler in the country! I can’t recommend this jeweler and his staff enough. They are all quite amazing!

I’m updating my review because the ring my husband purchased less that 2 years ago the diamond fell off! I cannot believe it fell off such a rip off horrible job they did. I thought diamonds were forever. I took it to another jewelry store and they told me 5 additional diamonds are lose and to take it back. It was a tiny diamond that fell off. I can’t wear it because I’m scared the other diamonds might fall off. It’s like my husband needs to buy a new ring… Again I had it for a little over a year. I called to see what they can do for me. In her words nothing can be done. She said to come in for a quote. Like why would I even consider taking this ring back explained to her it was purchased not too long ago. Who ever I spoke too had no sympathy for me it felt as if this company only wanted to take more money from me. Like why would you think I’ll go back after my first experience and after I called and you basically didn’t care about the ring YOU GUYS made. If I could I would give this place a negative 5 star review. Worst business ever made. I’m disgusted but this jewelry store. Do yourself a favor and run.

Recently my fiancé and I had the pleasure to work with Jovana in picking out an engagement ring and wedding band. We were incorporating a treasured family diamond and wanted to make sure we utilized a well respected jeweler. From the moment we walked into the door at Mark Schneider we knew we were in good hands. Jovana was so kind and wonderful to work with, and as other’s have mentioned we never felt pressured to make a purchase. We had the option of either getting a custom design or picking out one of their pre-​designed selections from several cases. After trying on so many beautiful rings, we finally found «the one» which was part of their architectural series.
Jovana also helped us pick out my fiances wedding band, they have many beautiful and modern bands for men to choose from. Throughout our several visits, we received such welcoming and professional service. In fact, during one of our visits, Mark Schneider even showed us a personal collection he created that was inspired by history and architecture.
We will be back for future purchases and highly recommend Mark Schneider!

I came here with the hope of buying an engagement ring. Diane C. Caldwell greeted me and helped me select an engangement ring. She was informative, helpful, polite and classy. I had an idea of the ring i wanted and Diane was able show me rings that exceeded my expectations. The atmosphere of this shop was filled with love and kindness. Ps. She said yes

My fiancé and I worked with Alison and Diane to design my engagement ring. I can’t say enough wonderful things about these two ladies! They were both incredibly patient and helpful in helping us achieve my vision. Diane’s experience and guidance was invaluable in ensuring that the design would not only make the most of the stone we had purchased but ensure that it would stay secure for the years to come. The ring came out even better than I could have anticipated from seeing the wax mold. If you are in need of custom design or simply a trustworthy place to take your jewelry this is it!

I had a wonderful time at Mark Schneider Jewelry. Chelsea is fantastic: very artistic, knowledgeable, and helpful! She helped me discover the best necklace chains that would meet my needs for versatility, aesthetics, and material. Very patient, friendly, great sense of humor. Other staff were also friendly and attentive, but no pressure. Overall great customer service. I also traded in some gold and diamonds, and they gave me a fair and honest rate. Chelsea explained all of the specifications of different jewelry components to me and made sure I felt confident in all my choices.

Could not have asked for a better experience picking out, designing, and buying an engagement ring! Jovana is the go to expert at Mark Schneider! Mark’s ring designs are amazing, but the ring that Jovana helped me create (using Mark’s existing designs) was outstandingly beautiful! A few key points that I will never forget, I never felt pressured, I walked away with more than expected, and most importantly — I always felt at home. Actually most importantly… my now fiancée loves the ring!
Thank you Jovana for your guidance and patience! We’ll be back soon for wedding bands!

Do not walk… run to this jewelry shop! I had an amazing experience both times I was in to purchase a ring and then upgrade the ring. We had the pleasure of meeting with Mrs. Schneider herself today. Nothing but class, profession, and genuine care for mine and my fiancée happiness. Highly recommend the service and product!

Could not be happier with our rings! Diane is the best of help. It is really great how involved you can be and even customize/​change any ring. We have now gotten three rings from them.

A friend of mine suggested Mark Schneider after my husband and I got engaged. Since this friend self-​identifies as insanely difficult to please and was, by her own definition, a bridezilla, I figured that any place that could exceed her demands and expectations had to be legit.
I was right. Chelsea was our ring designer, and she created the most beautiful, 1920’s art deco-​inspired ring that I could have possibly ever imagined. I had gone to several jewelers before her who had either A) tried to upsell my husband and I a bunch of rinky-​dink, vending machine-​looking pieces, or B) completely missed the mark on our expectations – both price-​wise and design-​wise. Chelsea seemed to have an instinctive understanding of our tastes and needs. The ring was absolutely gorgeous – from diamond, to setting, to cruelty-​free gem origin, and its price was more than reasonable and within our budget. I highly recommend Mark Schneider in general, and Chelsea Knights in particular, to anyone deciding to take the plunge (or for any jewelry-​related occasion, for that matter).

Searching for and purchasing an engagement ring is a once in a lifetime experience and, if you are going the route of complete surprise without design/​size wants from your significant other, a somewhat stressful endeavor as well. I contacted them through email and received nothing but what I could describe as the best customer service I’ve ever had from Dipti, an expert gemologist at Schneider Design Studio. I went through several design ideas and even had a custom drawing sent to me trying to incorporate other design elements. I truly felt my fiancée’s ring was just as important to them as it was to me and they are genuinely interested in every step meeting your satisfaction. I even received pictures of the wax model and unpolished, unset molding of the ring during production! I received the ring before the date they promised and felt the shipping was secure and well executed.
My fiancée says that the ring is way more than she has ever dreamed of and I was excited to tell her the experience I had interacting with Dipti. Thank you so much for making this experience such a memorable one even over email! I wanted more than anything for my beautiful future wife to have something unique and those at Mark Schneider Fine Jewelry did just that.
I will definitely be back for the wedding band!

This post is long over due, but I have now been going to Mark Schneider Fine Jewelry for about 2 years now. Chelsea Knights is hands down the best person to work with, when creating or finding the right engagement ring. My fiancé inherited her Grandmothers ring, and with that exact ring, Chelsea helped me create something from that original piece. Through a few brainstorming sessions and meetings, Chelsea sketched the masterpiece, so I had an idea what the end piece would look like. When the engagement ring was finished, it was perfect. She presented the original sketches (which now my fiancé has for memories), the ring in a great display box, jewelry cleaner, and an appraisal. I have since been to Mark Schneider for other projects, my own wedding ring, and their estate sales. I highly recommend working with Chelsea and Diane!

I have nothing put praise for the great folks at Mark Schneider Fine Jewelry. I worked with Diane who was super helpful in helping me find the perfect engagement ring and selecting an outstanding diamond.
The experience was so exceptional that my Fiancé and I went back to get our wedding bands as well. We even got to meet Mark and chat with him a bit.
Besides the extremely helpful, knowledgable and caring staff I appreciate Mark’s original designs and that the rings are crafted on site. I got to tour the facility their artisans use to create their wonderful works of art – very impressive.
If you’re looking for your own unique piece customized to your wishes and perfectly fashioned I highly recommend them!

Wow. I was blown away by the guest service here. Not only that, the knowledge Diane has about geology. She took the time to sit me down and teach me history and information I didn’t even receive in college about diamonds. Best experience ever.

I brought stones from a ring and a pair of earrings my grandfather gave me and asked Jovana to design a ring to incorporate all of them. I am so thrilled with the result. She was responsive to my taste, had great ideas and created a design with beautiful details! Wonderful work, thank you!

I’ve not only been a loyal customer of this establishment, but I consider myself a friend, and that says a lot about a business that for over 10 years has had my loyalty & MY friendship.
I had the pleasure of first meeting Mark & his family in 2004 when I was running a little business on Broadway form 2003 – 2005, and I referred many customers to them when my customers needed someone to work on their fine jewelery pieces and were looking for fine quality & unique jewelry-​someone renound & trusted.
And, that business was Dave Schneider (at the time) Fine Jewelry.
Mark his family members & employees keep this Family owned business on the up & up, professional, and above all welcoming.
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I love colored gemstones in men’s rings, and dislike the standard square shaped black onyx with the diamond in the center, or the typical squared ring with diamonds in the center too.
So, after my Grandmother died in 1998, she left me this huge cocktail ring (one of 5 rings) from the 1950s, and it had very high quality diamonds in the ring, and I wanted something special to wear and take my Mae West-​Auntie Mame combo of a class act lady with me on special occasions.
Now when it comes to jewelry I’m pretty garish at times, but I wanted a man’s ring made from those stones, but not the norm, so Mark went to work on a design, I approved it, and what evolved was exactly what I wanted-​absolute perfection.
An Art Deco designed ring, the largest diamond in the center, surrounded by the smaller ones, a Platinum plate under the diamonds to make them pop & sparkle and domed edges completing the look.
Now, the picture doesn’t do it the full justice, but honey I gotta tell you, when I wear this ring, it can do navy codes from across the room it sparkles so much!
Now, if you go to the Jewelry district in downtown LA, have a jeweler you trust, and are confident they don’t or won’t do a stone switch on you, then by all means stick with them, as I did when my Great Uncle Jarrod had a store in downtown LA and, David’s Jewelers in Downey that my family made many purchases from & trusted, BOTH for over 35 years.
If you do not, this is the place to go in Long Beach, for exceptional quality, service and gemstones, unique pieces, designed just for you and, for any budget
They offer many payment options available for anyone to make payments on any budget, and they will work with you too-​integrity stands out here!
So much so that I called Mark Sunday, left a message, told him I needed help with some pieces, needed to turn in some rings I no longer wear for cash– hey, at this time of year the cash I received kept me from dipping into my savings.
I went in today, everything was ready and Mark made things right, all I did was sign my paperwork and, I left once again a happy customer with $$$$$.
And, with your Unilocal check-​in, you get a free cleaning & inspection of your jewelry too, and get to use the offer over & over too-​now that’s a cool deal!
Yes, I love my colored gemstones, but when it comes to my birthstone, I was reminded that in the end:

I recently purchased my engagement ring and had the best experience throughout. My fiancée had a very particular design in mind and chose to have a sapphire rather than a diamond as her stone. I searched everywhere and had a very difficult time finding a quality stone. I worked with Dana who was excellent and very responsive. She was able to find and bring in several large sapphires to the store for me to choose. We then proceeded with choosing 2 beautiful diamonds as side stones. After this we custom designed the ring. Dana was so helpful throughout the whole process. The ring turned out beautiful and the craftsmanship was second to none. Of course my fiancée could not have been happier as the ring turned out exactly as she had imagined.
I had such a great experience working with Mark Schneider Fine Jewry that I will never go anywhere else when I need to buy Jewelry in the future. I would recommend this store to anyone who wants top quality jewelry, amazing craftsmanship, and excellent costumer service.

Best customer service and the most creative and amazing jewelry. I am so glad to have met the wonderful Melissa. I wanted a custom made jewelry piece for someone very special in my life and I have been a fan of Mark’s designs for years. I finally came around to emailing them about customization and Melissa has been helping me ever since. We met multiple times and sat down and talked in details what I had in mind. Then we transferred my imagination into a wax mold. She was very attentive, creative, and down-​to-​earth the sweetest thing. It’s never an issue if I wanted to change little things here and there. She’s serious about me getting exactly what I wanted.
We went to great lengths about adding in special details during the wax stage and even the custom engravings (OMG, the engravings were beautiful). I was so happy when piece was finished I had tears in my eyes. I have never seen anything so pretty in my life. If you are ever in the market for custom-​made jewelry, I HIGHLY recommend Mark Schneider Jewelry and the wonderful Melissa. They really made sure you are happy from the beginning to end. I promise you will be very pleased with their customer service and their work. I am so pleased I can’t stop staring at it. Thank you Melissa!!!

My fiancé and I came here a few months before I actually popped the question so that we could «browse» and get an idea of what she might like. Our salesperson, Melissa, knew the drill perfectly. She took copious notes, and when I was ready to actually order the ring, all I had to do was say «go!» We chose the «Affection» design, and using my family stone Melissa created a custom setting that was absolutely perfect.
Melissa was fantastic to work with. After a few visits to the shop throughout the process, I felt like we were old friends. I referred another customer to her, and as a courtesy she threw in a $ 100 discount on my order… even though the guy I referred to her didn’t end up purchasing. She always returns emails and phone calls immediately, and even sent a handwritten thank you card when all was said and done!
Prior to shopping here, I tried to save money with a ring from Zale’s. The difference in quality between Zale’s and Schneider is not even funny. Yes, you’ll pay more here. However, it’s money well spent, as you truly get what you pay for.

Amazing service and amazing craftsmanship. I came here to find an engagement ring and I wasn’t disappointed.
Diane helped me pick out the perfect ring and diamond and she couldn’t have been more kind and helpful. I never felt pressured to get one thing over the other and she was instrumental in helping me find something within my budget.
Chelsea was also phenomenal in helping to design the ring and did a wonderful job. My fiancée absolutely adores it and I couldn’t be happier.
Overall, I highly recommend coming here if your looking to get a quality engagement ring, especially if you are looking to get something a little different and custom made like I did.