Freshii

One of the best features of going to a food court is the variety. Especially if you go with a bunch of friends who have differing tastes. Unfortunately, food court usually means you have to compromise a little and go for one of the quick service heavy meals, like the Asian restaurants (FREE SAMPLE?) that litter most food courts.
The pricing is a little expensive. For a while, they had a $ 3 check in offer off of any entrée, which made things a little more reasonable. I understand that there is a premium for some of the ingredients, but with meat, the burritos and bowls get pretty high up there. For a lunch, that’s a lot of dough. If you add a shake or juice, you’re going to be above $ 15.
But the food is pretty good. I find that the portions can be very inconsistent. Sometimes I get a small amount, which annoys me. Especially when you are paying a premium for meat, they should give you the proper amount.
Service is always pretty good, although when it’s busy the wait can be pretty long.

This is quite possibly the worst customer service I have ever experienced. The employees here are very rude. I am speaking of the Freshii located inside the Target store. They take forever with preparing the food. Everyone who was waiting for their orders were clearly agitated as well as I. One of the employees had the audacity to ask me if I was upset with a cocky tone. Really? An employee getting cocky with a customer. And I could hear the other employee making comments under her breath saying something about Ignorant Ass Customers. Food was horrible. Just an awful experience. These ladies that work here should really consider a career change.

So I came here last week with some fellow coworkers, and I have been to the location on Butterfield quite a few times and loved it, but this location is sub-​par. Not only were the portions somehow smaller even though the price hadn’t changed, the quality of my usual order, the Pangoa bowl, was very different. First of all, in this bowl there’s brown rice, avocado, black beans, corn, tomatoes, cheddar cheese, cilantro, lime, and spicy bbq sauce. Well they toss the ingredients as the old location did, and they changed the spicy bbq to this hot sauce that literally made my mouth feel like it was on fire. Even my lips were burning. Now I’m not a fan of really spicy things, and I had had it before and could handle it, but they drenched the bowl with this sauce. Then, they raised the price to add steak to the bowl. AND the cookies were half the size they used to be. Not sure why so many changes, but I don’t think I’ll be going there for lunch any time soon.

Food was good. I had a burrito with quinoa, avocado, red onions and pico de Gallo. Wife had a salad with a smoothie. Prices are a bit high for what you get in portion size. Still better than most «mall» options.

Such a let-​down! I used to LOVE Freshii, and would go nearly every day for lunch when I worked downtown in the Loop. I ordered a quinoa bowl with a bunch of veggies, some chicken and feta cheese. What I received was a huge bowl of quinoa with WAY too much dressing and about a quarter of what the veggies should be. I can count literally 3 small crumbles of feta (which you have to pay extra for) and there are probably 6 spinach leaves total. Seriously! Spinach is so cheap… why skimp?
When Freshii first came to Chicago, it was awesome. I think maybe it’s gotten too big to be good anymore. :-(

Quite possibly the worst salad I’ve ever tasted. It was so drenched in balsamic vinaigrette that I literally 1) could not eat it and had to throw it away, and 2) could not taste anything besides balsamic vinaigrette for a good while afterwards. I love salads, but Freshii was traumatizing.

Over priced, small portions, slow service, clueless staff, bland food. Oh, and I got food poisoning. It deserves zero stars!

We ordered the Pangoa bowl. The order had half the ingredients missing. When I bought it up with the person at the counter, she was rude and unapologetic.

Very disappointing! I wanted to try this place because it has a variety of healthy foods but it was so bad I would never come back again! I ordered a teriyaki twist bowl and a berry smoothie. The food was so dry and the sauce or whatever gave you a disgusting taste I probably had like 5 bites hoping it would taste better but no it actually was getting worse! The smoothie was good once you got a straw through the top. The top that I was given had a crack and so the smoothie was coming out of everywhere. Save your money because this was an awful choice!

Customer Service is poor. Takes forever to get your food in a FOOD Court.
Food selection is healthy and not bad.

Been here twice. Both times got the detox green juice. Very good. What isn’t very good is the attitude of the teenage cashiers and hygiene habits of the same girls. One girl didn’t use gloves to make our juices the other girl did but she touched so much stuff while wearing them they were just as bad had she not worn them. A 20oz juice will set you back $ 8.

This place is a good option if you are searching for something «healthy» in the Yorktown food court.
I tried the Superbiotic salad with chicken, and I thought it was fresh and delicious.
The prices here are not cheap, but I think you have to expect to pay a little more for real food as opposed to crappy food court pizza/​burgers.
The store itself appears clean, and all the food looks fresh. The employees were eager to answer my many questions, and were as pleasant as could be.

Well, I have to say that this place is good for «food court» food. I will take it over nasty Sbarro or any of that other garbage. The service was good, but nothing too special. I know I can’t jusge a place on this, but I ordered a burrito and they had nothing spicy that they could put into it.
The BBQ sauce that was mixed in wasn’t bad, but could have used a little more zest or something. Everything was fresh though and I would go back here when in the area.
Basically, it was good… for food court food.
Thanks!

This location had been a disappointment! The food subpar and the prices are ridiculous! I am going to try the other location in oakbrook to see if there is a difference. So far I am not impressed.

SO FRESH. SO CLEAN. SO… disappointing.
PROS:
— Amazing menu. Packed with veggies: salads, bowls, wraps, smoothies, juices, burritos, yogurt, and breakfast options.
— Great options: vegan, soy, gluten-​free, peanut-​free, etc.
— A healthy food-​court alternatives to greasy pizza and burgers.
— Reasonably-​priced for what it is.
— Gorgeous-​looking counter.
CONS:
— The girl taking my order looked s o. b o r e d .
— The Superbiotic Green Wrap I ordered kind of sucked. It was swimming (ugh) in cucumber dill dressing and the collard greens were soggy/​chewy — not crunchy and easy to eat. I ended up dumping the contents of the wrap out in a bowl and spooning it out instead. It was fine, but I wouldn’t order it again.
— My Lifesupport juice gave me the healthy boost I needed, but the banana taste was much stronger than I expected.
I desperately wanted to love this place, especially after my friend raved about it and took me here, but I wasn’t really impressed. She ordered the Pangoa bowl (without chicken) and it was good. I probably would have a better experience if I ordered something other than my wrap. I’m willing to come back to try the Bliss Bowl, but otherwise, no need to go out of my way to eat here.

*** Celiac Friendly ***
I agree with Jay N. This place is food allergy friendly with gluten, peanut, soy, and other allergies well handled with a special menu calling out what is and is not naturally allergen free and what can be made allergen free with some tweaks. They can also handle lifestyle choices like vegetarian and vegan. All natural and made freshly to order. In fact, my salad was made by tossing it with the dressing in a plastic bag to avoid cross-​contamination from bowls and utensils.
And the food? Yummy and reasonably priced for what I received.

I love the idea of this restaurant and the store front is pretty nifty looking. Sadly the food was pretty horrible. It was also annoying that they did not have a soda fountain. You have to buy them bottled. It was busy when I was there so I did not want to wait in another line at a different restaurant.
The service was pretty slow. We were hoping for faster food which is why were eating in a food court.
I ordered the Bangkok burrito with tofu. The spicy peanut sauce had a little spice and no flavor. The rice was cheap tasting. It reminded me of uncle ben’s except worse. I kept eating it hoping it would get better and it did not so I ended up tossing most of it.
Considering how gross the food was and how slow they were I wanted to give them one star but I do like how they are a healthier option in the food court so I bumped it up to two. I will not be returning though.

The idea of this place is great and I was really excited to try it, considering the other options in the food court are loaded with either sugar or sodium for the most part. I ordered one of their burritos with chicken ($ 9, no drink) and my sister ordered a salad with steak ($ 13 w/​bottle of water). We waited a long time for the food, but considering it was a pretty busy Saturday afternoon at the mall, I let that slide. The portion size was good considering what we paid, but the actual taste and quality of the food was what made me give this two stars. My burrito was mostly rice and the chicken in it tasted like nothing. There was very little cheese, cilantro or beans, which the menu said it contained, and which I had hoped would flavor it up a bit. My sisters salad was even more disappointing looking. It was pretty much just all lettuce and we counted a whopping 3 tiny pieces of cubed steak in the entire thing.
I will most likely not be returning to Freshii.

My review will be based solely on my first (and possibly last) visit to the Yorktown location.
I have eaten the Oak Brook location many times, I always order the same thing: Entrée Soup combo consisting of a cup of black bean soup, pita chips, and roasted red pepper hummus, all for about $ 5.
I place the exact same order at this location, and here were some problems I noted.
1) The girl at the register was not experienced. I ordered the ‘Entrée Soup Combo.’ She says she’ll be right back, and her manager comes up front to show her how to ring it up on the register.
2) She then asks me what type of hummus I wanted: «Red or Green.» Now I know what she meant, but if this were my first time eating at Freshii, I would just assume that they were the same hummus, just dyed a different color. Who knows, maybe I have a pepper allergy? So anyways, I tell her «red.» She says «we only have green.»
«Why would you ask me then?» I thought. So I tell her green is okay, I honestly like either type, but the roasted red pepper is my favorite.
3) She hands me my chips and hummus, gets my soup, then asked if I needed a tray. Obviously???
4) While this was all going on, the manager was apologizing to another customer saying they were out of rice.
I should also mention that it’s about 7PM. There are 2 hours left before the mall closes, and it’s reasonable that they could stop making fresh food about half an hour before closing.
They had no reason why they couldn’t even make half a pot of rice. I could also assume that their hummus is brought in from an outside source, unlike the oak brook location where you can see them make many items.
Now, a Unilocal review wouldn’t be complete without actually mentioning the food.
The Black Bean Soup? Delicious. It was a nice portion. Soup never fills me up, but it was a nice treat from this midwest artic chill. Smelled like chilli, tasted like it too, minus meat. I don’t typically have soup from places unless it’s clam chowder, so I don’t really have much to compare it to. But it was great, and vegan.
The chips? Broken in the little paper back, with few pieces able to scoop up the hummus.
The hummus? Watery. It may have been frozen and then thawed out, which may have added the water. Otherwise, it was nice.
Nonetheless, I would recommend visiting the Oak Brook location if you want to fully experience everything Freshii has to offer. It is literally half a mile east on butterfield road, and turn south at the light where Dick’s Sporting goods is. It’s been there for a while as far as I know, and it has been a hidden little gem if you want to give healthy food a shot.
Keep an eye out on the Oak Brook location’s Unilocal page, I may write a review for it once I try something other than the soup!

Located inside the new Eatery at Yorktown mall, this is one of the few places that is not greasy fast food in a food court. It seems slightly overpriced as it is part of a food court like Sbarro to the right, but the quality of ingredients justifies it.
The main items are salads and wraps. They still serve breakfast burritos and wraps throughout the day so I chose the ranchero burrito which is vegetarian but has eggs, avocado, black beans, cilantro, and pico de gallo wrapped in a honey wheat tortilla. For $ 5, it was pretty filling as everything cooked well and melded together. My friend had a bacon, egg, and cheese wrap although it was essentially a triangular burrito. There was no mistaking the smoky bacon, so this is not a completely vegetarian place. Looking over the menu as we were waiting, there are plenty of options I would definitely try since I recently came off the Daniel Fast. They use a variety of fresh and flavorful ingredients so you’re never short on taste or missing out on the sugar or processed items. They also use a lot of items that are extra at other places so the value is there: avocado, brown rice, kale, better quality nuts like almonds and walnuts, spinach/​field greens instead of head lettuce, quinoa, edamame, and bean sprouts.
The main drawback is that it is in the mall so getting in and out is not necessarily convenient nor is sitting in the same area as Sbarro or Cinnabon. The hours are obviously dictated by the mall as well.