We had a French drain system installed in our home. Our only regret was not doing it sooner. We received 3 quotes, and AA Action Waterproofing was the most up-front about what we really needed, as well as what we did not actually need. The estimate was honest, the scheduling was quick, and the installation only took two days. We had the system installed in April 2015 and it has worked like a charm. The sump is so quiet you can’t hear it if you are standing on top of it. It is now February 2016, and we have been through torrential rains, huge snow storms, and threat of tornado — with no water, no leaks, no damp in the basement. We truly could not have been happier. There is also a guarantee that carriers over to future owners of the home. Highly recommend AA Action Waterproofing.
Jake G.
Place rating: 5 Potomac, MD
There are high pressure sales companies and their there are water proofing experts. We had a moisture problem in our home at the bottom of a hill and I called three companies to come out and give their advise and estimates. One company, which had already done work in our home prior to us moving here and buying this home, sent a guy out telling me all this work that needed to be done and that the original work was faulty and needed to be replaced, NOTLOOKING at the notes and realizing THEYDIDTHEWORK and it was guaranteed. They call me everyday trying to get me to do the work. The other company was good but A Action Waterproofing sent George Hoody out, who is a true professional, expert and pioneer in the industry. He wasn’t trying to sell me anything and merely gave me the advise that he didn’t think much needed to be done. I have to tell you that since we’ve moved here, George is quite the exception than the rule. I truly have trust in this guy and appreciate his honesty and knowledge.
Linda S.
Place rating: 5 Crofton, MD
THEYSTANDBEHINDTHEIRWORK! In July of 2014 I had the outside foundation of the back of my house dug out and waterproofed to prevent water leaking into my basement. In the spring of 2015(10 months later) after all of the rain, I found that there still was a leak. I placed a call and got an appointment quickly and today I had five men show up promptly at 9:00 am and dig out another 10 feet of foundation in the opposite direction. The workers were timely, polite and neat. All of their hard work today was covered under the original cost of the job last year. Excellent guarantee!
Kathy P.
Place rating: 4 Rockville, MD
Rob is knowledgeable and experienced. The job at my home required some changes in plannning and I was kept in the loop about the work and expenses at all times. The workers were respectful and cleaned up after themselves. I am pleased with the exterior outcome as some landscaping had to be redone. All efforts were made to preserve plants. I appreciate the hard work on the part of the employees and the office staff were polite and accomodating.
Carolyn K.
Place rating: 4 San Antonio, TX
We went with AA Action Waterproofing after it was recommended by two neighbors. Our basement had flooded after a storm. I was referred to Robert who notified me that the basement walls were damaged due to hydrostatic pressure and overall design flaw. We are currently renting out our home and Robert did an excellent job of coordinating with our tenants in getting the work done in a reasonable fasion. Our tenants notified us that the workers were very considerate and professional. What I would like to see improved is more communication with us and not just our tenants. It would also like more transparancy about the costs and work done.
M B.
Place rating: 5 Baltimore, MD
I am a real estate pro and contacted AA Action for a house my buyer had under contract. Rick was very professional and friendly and is a straight shooter. Rob, the estimator, absolutely knows the business and instilled a huge amount of confidence in my buyer. The house in question had a lot of issues(tried numerous times to talk my buyer out of it), but Rob never alarmed him, and dealt with the problems as a consummate pro. His knowledge of structural and water issues is very impressive and, even though I did not hire them since my buyer wisely canceled the contract, I will not hesitate to recommend AA Action Waterproofing. In fact, I have recommended them to another buyer who has a property under contract with a 203K renovation loan.