Chevys Fresh Mex

After reading the reviews I had mixed emotions about going here. What I did find is how wrong those reviews were. The waitstaff was great! It didn’t matter if it was our waitress or a different one who brought the drinks or food, they worked like a team and were very knowledgeable. The salsa is very unique. It has a distinctive flavor of the southwest. The chips were light, and it didn’t fill us up before the meal. Our meal came promptly and was made to perfection. The flavor was outstanding. Everything was very fresh and hot. The beer was cold and when a drink was low, it was filled right back up. We didn’t have a dessert but the table bedside us did and they look fantastic. A great experience!

Omg.
Waitstaff clueless
Hubs food bland, mine overly spicy. Specifically asked waitress about spicy. Was assured it was not. Took one bite about gagged. Waitress never came back to check in us until hub was almost done, then asks me if I’d like something different. Uh no. Almost ready to go. Manager was great, comped mine (of course I ate one bite) and gave us a coupon that I won’t be using. EPIC FAIL! Ruined date night!!!

P. S. If you dare post anything negative about this restaurant, beware of employees creating fake accounts and sending angry messages. I was contacted by someone who pretended to be another customer who witnessed the whole thing and proceeded to blame it on our group. In her message, she noted the ORIGINAL number in our party that only the restaurant would know (per our reservation); this was not the actual number that showed up.

Sadly disappointed with this restaurant. The waiters and waitresses seemed very puzzled and disorganized the minute we walked in and they couldn’t even tell us where our party was sitting because none of them knew where the tables were located in the restaurant. I suppose this could be understandable being a new restaurant and all, but don’t make me go looking through the entire building for my group — figure it out and walk me to my table. That’s what they’re paid to do, after all.
The wait for the food wasn’t long — and for good reason — it was all cold! Even the tacos. And I don’t just mean the tortillas. I mean the steak, cheese, peppers, onions, and yes, the tortillas were cold too.
I guess I got halfway lucky because I ordered a vegetable fajita salad (which was marked as a «popular menu item», although I don’t know where those statistics came from with the restaurant being so new…). But of course, I only received lettuce and no fajita vegetables. When I told the waitress, Tiffany, that half of my order was missing, she came back with some snarky comment stating, «Oh, really?». Yes, really. Please go get me the rest of my food. When she brings back the fajita vegetables, all I get are three pieces of squash, some carrots, and asparagus. Now, I don’t know about you, but when I think fajita vegetable, I think peppers and onions and mushrooms. It honestly felt like she just brought me a side of vegetables left over from someone else’s plate. Not to mention I hardly got any. I know this because my mother in law ordered the actual vegetable fajitas which came with a large variety of onions, peppers, mushrooms, squash, asparagus, carrots, and corn.
But since we are speaking of portion sizes, don’t go to this restaurant if you’re hungry. The tacos were just ground beef in a crispy shell (the kind you can buy at the super market). And enchiladas were scarce. I already mentioned the salad to you. It was all around distasteful. Tiffany’s attitude just made the evening more unpleasant. When my father in law asked for a refill on his drink (which was root beer, Tiffany took his original order and should have known) she brought him Pepsi. But hey, at least he got a drink. My brother went all meal without getting a refill and his glass was empty well before the entrees got to us.
I have gone to real, authentic Mexican restaurants and gotten exactly what I ordered even though there was a language barrier. Tiffany’s attitude (which was proof that she knows English fluently) didn’t help to make anything right. Overall, this was not a good experience for any of my family. We won’t be going back or recommending.

First time at this chain of restaurants. Quite impressed with the friendliness of the staff and servers. The environment of the restaurant was hip and new with a positive vibe. Food was abundant and delicious. It was closer to authentic then most Mexican restaurants plus significantly more fresh. The food is local and some of the dishes are prepared at the table. Overall, this is a place that is worth a try for any type of outing.

Met a friend for lunch at Chevy’s. The building has a great atmosphere and everything is branded very well. They have plenty of TV’s in the bar area to watch any game. The hostess and servers were all very friendly. Management made sure to stop by our table and check on us. Our food was full of flavor and very fresh. We had a great lunch and I will continue to come back. 5 Stars all the way!

The food was very good and nice and hot. Our server was very attentive. We had the 4 meat fajitas. I think some cheese included in the toppings would be better. The chile con quest had a different taste. Maybe a spice?

The food is so great… some of the servers are great some of them need to learn to treat others as they would want to be treated. can’t get enough of it.

If your under 45 or don’t look rich… don’t expect to be seated anytime soon. Walked in with a decent sized group but was told wait would only be 15 min maybe 20. After a 45 min and a few larger groups had been sat before us went in and asked she told me they’re had been no tables yet and said maybe 10 more min while the lady Nextel to her laughed and said probably 30 – 45. Preceded to tell me that we should have put our name in earlier. Rude service. Can’t judge the food and now I never will. El toro for life if you want great service and food.

I am a huge fan of Chevy ’ s in Bloomington, MN and used to eat there regularly. I was thrilled to see that Lincoln opened one. I was there the first night the place opened so I didn’t expect it to be perfect. The food was delicious – my sister and I both had a couple margaritas and chicken fajitas. I will say the peppers and onions seemed to be lacking compared to other places I’ve ordered fajitas — we sparingly divided then up so there was enough for each fajita. The biggest issue we had was with our server — to be completely honest, I’d be surprised if she is still working there. We were seated for close to 20 minutes before our server came to our table. Someone else saw us waiting and brought us some waters. Someone else asked if we wanted some chips and salsa. Eventually when our server did come to our table, she didn’t apologize for the wait or offer to refill our chips or waters. We had heard there were half priced margaritas but when we asked she didn’t know which ones were on special. I guess we are lucky we ordered the right ones. I had ordered a side of pineapple/​mango salsa with my food. It didn’t come out with our order so I asked the person who brought the food about it. Our server didn’t check in with us for another 15 minutes or so. She brought the salsa I ordered and did apologize, saying the delay was because they couldn’t figure out how to ring it in the register. By this time I had 1 fajita left to eat and was in desperate need of water. She was about to walk away and we stopped her and asked for a water refill. We finished our meals and waited again for our check. Luckily we had enough cash so we didn’t have to wait for her to run our cards because we were on our way to a movie. We did notice the man sitting at the table next to us – he had completed his meal and waited a long time for his check and then another long time for her to come back and get it. I completely understand things are not always smooth when a new business opens but our server was young, lacking personality, and seemed to have gotten/​retained very little training. I love the restaurant in general — has an upscale appeal and when things are done right will be fantastic addition to the mexican food offerings in lincoln. I’m going back tonight and will write another review – hopefully with 5 stars!

I was so happy to see a new restaurant in our area, and with family in town I thought it would be a great treat. We were told the wait would be 30 to 40 minutes for our table of 9 so we ignored the big crowd and decided to wait. We waited at the bar and ordered our expensive and small margaritas which were a disappointment but the bartender made up for it by being extra nice and getting us chips and dip while we waited. After waiting an hour, we were ready to head someplace else, but it was cold out and we had already waited this long. After asking the same hostess how much longer it would be, she said we were next. Well 15 minutes later we were finally seated next to the door to the outside pit that some guy kept opening for his kid so we had to keep our coats on during our meal. Our food was as cold as our environment and the guacamole I paid extra for was maybe a tablespoon with my plate and completely forgotten on my sister’s plate… even after a friendly reminder. Maybe I’m not used to Tex-​Mex salsa because it’s the first time I’ve ever gone to a Mexican restaurant without getting full on the chips and dip. The most disappointing part of the evening was when the check came, and I realized just how much I paid for one of the worst dining experiences I’ve ever had. That one star is for Dan the bartender, otherwise it would be a zero.

The food was amazing. I got the grande chicken chimichanga which was smothered in queso. It also came with Mexican rice, guacamole, sour cream, pico salsa, choice of black, pinto or refried beans AND a delicious sweet corn tamalito. Jess was a great waitress and I will definitely be coming back!

The space is cozy and warm. Our server was very nice and attentive. The food was very tasty — better than I expected. The salsa was particularly good with a smokey flavor and the veggies were all fresh and well cooked. Only 4 stars bc the margarita, while tasty, was not very strong and we told the hostess it was our son’s birthday but she failed to let the server know.

Positive structural impression. The first couple employees We saw were either toothless, unkempt or both. This dampened our opinion of the standards of the establishment. Food was OK, drinks were never refilled all of food was never delivered but we were charged for. We waited quite a while for initial service of water and recognition of waitress, actually a waitress in training noticed we had been unattended and offered assistance she will be an excellent asset!

The atmosphere and the servers were awesome. Kaitlyn was a sweetheart and really helpful when it came to the questions we had. The down side was the drinks and the food. Our first margarita was made perfectly. Angel nailed it. The chips and salsa were good and our servers made sure we had plenty. But that’s when it went all downhill. Our guac was too ripe but Kaitlyn did the best with the ingredients she was handed. We also got a kick out of the pit they give to you to keep. When our food arrived it was lukewarm. It seemed as though it had probably sat in the kitchen for a few min. The sauces all tastes canned and the meats had a few too many grizzly bits for my liking. The second round of drinks (new bartender) were where I kind of lost my faith. Our mojitos were terrible. Literally all soda water. I watched the bartender make them and she sort of had the idea of how to do it but her steps where all wrong. That and she used maybe half a jigger of rum. So we basically all paid $ 7 each for mint soda water. I politely told the bartender that she A. Was doing a good job B. That she had the right ingredients but that she had them out of order and C. That I was aware that her manager had told her use a lot of soda water when she was making it. She basically gave me dirty looks and made excuses. She did offer to make them again but I wasn’t looking for a hand out like she may have assumed. All in all it was less than mediocre at best. The margaritas, our server, and the chips and salsa were the only saving grace. I more than likely would not come back or recommend Chevy’s to any one.
***EDIT TO REVIEW**
The business manager, Trina, personally reached out and contacted me about my experience. She was awesome and made me feel like my review was taken to heart, and that makes me feel like Chevy’s is on its way up. They obviously care about your experience and are willing to make it right if it’s less than satisfactory. I’m still giving the food a C. But as far as the staff and atmosphere goes, they get a solid A+. Chevy’s can only get better from here.

Myself and a friend decided to meet here for lunch before seeing a movie. We were very pleased with all aspects of our dining experience – from the restaurant décor to the food and the service.
I like the variety of menu offerings, with fillings and sauces that are unique compared to most Mexican restaurants. Our server was attentive and helpful. I asked her a lot of questions about the heat-​level of some of their dishes and you could tell she was very knowledgable about the menu items.
Our food arrived quickly and was piping hot. Portions are large. My friend liked that her enchiladas came with steamed vegetables, a healthier alternative to the typical beans and rice. I had the carnitas chimichanga which was crispy outside and loaded with tender shredded pork inside. We ordered delicious flan for dessert, a portion large enough to share.
We will most certainly be back!

My wife and I decided to try out the newest restaurant in town. Looks magnificent from outside as you walk towards the outdoor fire pit
Checked in at the hostess station and was told that the wait would be 45 mins to an hr. No big, we will just enjoy the bar area and perhaps sit outside by the cozy fire. After waiting 10 mins to place a drink order, another couple left from the bar so we took their spot.
Was promptly met and we ordered two beers (good selection of Mexican beers on tap). Finished our beers, were getting hungry and decided to eat at the bar. I had printed out a coupon for a free appetizer and presented it to the bartender. I was told that it wasn’t good at franchise locations. Nowhere on it did it state this. So we ordered mixed fajitas and it went downhill from there.
1. Plate arrived promptly but without a wow factor. There was one complete corner of the plate simply left bare
2. One of the five pieces of carnitas was complete fat– why include this ?
3. Lack of vegetables on the plate. Why not fill that missing corner with items that are of lesser expense ?
4. NO salsa arrived with the order. The bartender had told us about a green jalapeño sauce to try so i asked for green and red sauce. After waiting for ten mins, the two sauces arrived and they were basically enchilada sauce, not intended for tacos or the such
5. I then asked for the red salsa that we were provided with their complimentary chips (both were very good). I waited another ten minutes but salsa never arrived. I finished my luke warm food and cold tortillas. I watched that same server refill soft drinks, dump a daquiri and nervously pace while I waited for salsa! He then was washing a glass in front of me and i commented that the salsa wasn’t necessary any longer. He apologized but not over profusely.
Drink tips: don’t expect to taste tequila in your margaritas. We paid $ 7 for a Cazadores one and it was quite weak. The bartender advised us that they are instructed to pour via a jigger which is less than a shot. Also, we were never offered water during the 90 mins we were there. Not once.
I understand that there are growing pains associated with opening a new business but alot could have been resolved with proper training BEFORE Chevy’s opened. South lincoln has alot of choices for sit down mexican and until i hear someone tell me differently, i will go to either Hacienda Real or Las Margaritas.

My wife and I were huge Chevys when we lived in St. Louis. We’ve been waiting to try the new one in Lincoln as soon as we heard they were coming to town.
I think they’ve only been open for about a week, so there were the obvious and expected issues with service. Otherwise the food was great, as was the Patron tequila flight for just $ 9.
Also, I really recommend their Border Wings with the Mexican BBQ sauce. They’re one of my favorite items on the menu!