The UPS Store

Lexington, United States

2.6

5 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 781-861-7770
Website:
lexington-ma-1856.theupsstorelocal.com
Address:
405 Waltham St, Lexington, MA, 02421
Nearby public transportation stops & stations:
160 ftWaltham Street @ Marrett Road
170 ftWaltham Street @ Farmcrest Avenue
300 ftMarrett Rd @ Waltham St
Categories:
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Bussiness info

Accepts Credit Cards
Yes

Today

Today –
Local time (Lexington) 18:35 Sunday, 22 June 2025

Business hours

Monday 8:30 am – 6:30 pm
Tuesday 8:30 am – 6:30 pm
Wednesday 8:30 am – 6:30 pm
Thursday 8:30 am – 6:30 pm
Friday 8:30 am – 6:30 pm
Saturday 9:00 am – 5:00 pm
Sunday –

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5 reviews of The UPS Store

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Place rating: 3
Arlington, MA
We visited this UPS store to drop off a package for delivery and it was a normal experience. Walk in, drop off package, walk out. This place is located at a busy intersection though so while it was easy to get to, it was a little difficult to get out.
Place rating: 1
Arlington, VA
this is not a friendly place to go.
they charge you extra for trivia help like seal the box, affix the label etc. well, they give you alternatives – buy their tapes and DIY.
local people dont like here.
Place rating: 4
Lexington, MA
I only ever go to this UPS Store to drop off ground shipments, so that’s all I can place my experience on. There’s never any problems with my drop offs, and I have reason to believe it’s because the ground shipping label is quite obvious on my packages. The guy who staffs this place is pretty nice, so I’ve never had a problem with that, either.
Place rating: 4
Burlington, MA
Great experience here– was shipping back a ZAPPOS order (which is free shipping and using THEIR account number) no problems whatsoevere (yes Zappos got my return)
In fact the guy behind the counter commented and said’ Oh your shoes didnt fit? I have a client who is in here all the time who buys stuff one size up and one size down from Zappos because they ship back for free– then she always gets what she wants’ .
Great idea and had a great quick transaction– will probably use this location moving forward instead of the one near my house which is only open until 6pm.
Place rating: 1
Boston, MA
The guy here was friendly and all, but…
1. They don’t accept UPS account numbers… so I basically had to pay for shipping when it should have been free. I have never run into this issue before. I finally got it out of him that it was because the franchise owners don’t get money from UPS if they accept account #‘s so they stopped doing it. Yea, that kind of stinks, but give me a break, don’t call yourself a UPS STORE then.
2. They make you fill out a supplemental form with all your shipping FROM and TO information, including phone/​email/​etc. REALLY? I have never been to a UPS store that makes you do this. So what is the point of printing a shipping label again?
Don’t go here. Period. Head over to the store down the road in Arlington. The dude there rocks, he is quick, no nonsense and doesn’t waste your time.