Cumberland Farms

The worst customer service ever!!! The 2 ladies working at noon are the most rude employees that I have ever deal with at any Cumberland farms location, using the F word constantly, and talking bad about other customer and how much they hate their F job, so sad to see people that angry, I hope they can find a place to work where they didn’t feel that bad and they can provide a better customer service.

We drive out of our way past other gas stations to refuel here. Their prices are relatively low and it’s usually the first self service station that we come across when heading in this direction out of Arlington.

Me and my family passed here to get some gas and something to drink and eat. It was about 1pm and not busy at all. We got inside and there was two employees in the front, there was one lady and one guy. One of the persons that was with me ordered a small individual pizza from the lady and after I order three more pizzas for the rest of us but right when I told her if she could make me the other pizzas she had a very bad attitude like she didn’t like that I was ordering this. After I finished ordering, the other guy that was there said something to her under his breath about me making this order. I ignored it and went to get a drink. After the pizzas were done she left the pizzas at the cash register and when I saw them they were totally over cooked! There was two pizzas that when I saw them they looked so burned! When we said something to the cashier about the fact that these pizzas were really burned he said «what? you don’t want them? you going to return it?» And as he was about to say you can’t return it, I said to him to forget about it because I thought it was just burned from the top. We payed for the things but as soon as I grabbed one of the pizzas it was rock hard and in the bottom of it, it was all black so I went up to the cashier and told him that the pizzas were not eatable and that they were so burned and if they could make me another one but he gave me sass so I just told him to give me my money back. This was really bad customer service! And the employees seem like they don’t like getting orders from people !! Should not be working in a place like that if they just want to be lazing around not helping customers!

Best coffee in Lexington. I am not kidding y’all. Peruvian and Ethiopian bolds, mmmmmm. Honey, double shots, hazelnut etc and all for 99c. Cumberland Farms is going to put Starbucks out of business if people actually try this stuff. Only con is the Styrofoam cup which I and the world could really do without.
The egg salad sandwiches are not bad for the price and considering its a gas station!
The staff here is the friendliest gas station staff I have ever encountered, they can even smile at my grouchy face at 7 in the morning. Now that takes some doing!

I stop here almost every day to grab a coffee and sometimes gas. Everyone there is super friendly, and I’ve never had a bad experience. The staff goes out of their way to be welcoming and helpful.
There’s always coffee brewed when I get there, both hot and iced. The staff is always refreshing the pots, checking temperatures, and making sure the coffee is good. There are tons of creamers, flavor syrups, sugars/​substitutes, and even espresso shots for you to customize your coffee. I haven’t stopped at dunkin donuts since trying a coffee here, and its only $ 1 any size.
I have really only gotten coffee/​muffins and basic convenience items, but everything is always fresh, clean, and organized. Its hard leaving there without buying a Chocolate Muffin every day…

The recent renovation has not only led to the best gas prices in Lexington (in competition with Mobil across the street) but the convenience store addition is absolutely superb. The prices for coffee, muffins, lunches are more than competitive (any size coffee $ 1) and the service is terrific. The store is clean and the food products are refreshed on an ongoing basis. Very pleased this site was transformed — good old American competition!