After waiting for over two and a half hours as a new donor, after watching the video, and being bypassed for someone who came in after me the«nurse»(CMA if I’m not mistaken) finally tells me that I cannot donate because of what I’m wearing. At no time did anyone mention to me prior to wasting fours hours of my life that I could not donate while wearing a dress. The nurse even acknowledged me and had me watch the video without saying a word about it. This is absolutely ridiculous. The hospital I worked at had a plasma donation site and not once turned someone away based on clothing. Don’t waste your time coming here. The intake«nurse» is rude and, quite frankly, a terrible person. I was also referred to as «not –my husband’s name-» instead of her even attempting to pronounce my name or refer to me as a human being when she was forced to take my medical history. The front desk staff was friendly though. I ended up going back to ask for a number to file a formal complaint after my husband told me the other things this«nurse» said about me(which I’m sure violates HIPPA or at the very least violates common decency) and wound up speaking with Harold, the assistant manager, and Tammy, who’s position escapes me at the moment. They are both highly professional, courteous and friendly. I was even offered staff scrubs in order to comply with the random, un-posted, dress code. Truly, the«nurse,» Beth is the most difficult and horrible part of the facility. Everyone else I interacted with was wonderful and absolutely deserve praise. I will offer this place a second chance one day after the sting of degradation has faded some but only because of the people I spoke with outside of this«nurse,» who feels superior to me.
Kate A.
Place rating: 5 Lexington, KY
Nice enough staff, pretty good chunk of cash for the donation, but the registration for new donors takes FOREVER! It took me over 2 and a half hours just to get through the screening process.
Liz H.
Place rating: 3 Lexington, KY
Long long long waits for a few dollars. I did this for years in college and some after, but its not worth the wait if you don’t really really need the money. The staff are wonderful but can sometimes be dry and methodical. For new donors you’ll have special rates for the first 5 times you go as long as you go all 5 times within one month. As of right now the payments are as follows(it goes by weight in lbs): 110−149lbs $ 35, $ 35, $ 35, $ 35, $ 35 150−174lbs $ 50, $ 50, $ 35, $ 35, $ 50 175lbs+ $ 50, $ 50, $ 35, $ 35, $ 50 Regular donors receive a lot less. Again, it goes by weight, and in order to get these fees you’ll have to donate twice in a 7 day period. 110−149lbs $ 15, $ 20 150−174lbs $ 20, $ 35 175+lbs $ 20, $ 40 The hours are M-F 7 – 8, Sat-Sun 7:30−3. All this info is current as of 6÷18÷2011, but can change so call them. The Winchester Rd phone number is(859) 233‑9296 The Oxford Circle phone number is(859) 254‑8047