The Ponds At Fox Hollow

While the Berkshires are not really our kind of thing, this is a great location in terms of being very central to get to other towns. You will need a car, regardless of where you stay, but this is easy parking, easy to navigate to Lenox and the surrounding areas and quiet and remote for relaxation.
Yes, the units are very 1980’s in style, but they are clean and spacious, so I didn’t really mind. I like that the bedroom closet had shelving in it so that I could unpack there and not have to put everything in drawers.
They make you take out all the trash yourself and run the dishwasher/​clean hand wash items before you go or you’ll face a $ 50 upcharge. Not a big deal, but make time to do it before the mad rush of people checking out before 10 am.

The units are a little outdated and quite hours are old fashioned… 9pm to 9 am is a little excessive.
Overall the grounds are pretty, the facilities are clean and the amenities offered are great! Pool, hot tub and sauna all taken care of well, the pool has a tad too much chlorine. The staff is super friendly so that is a bonus! My favorite part is that it’s in Lee and located near everything!
I cannot wait to come back!

We spent seven nights at the ponds at Foxhollow. it was a very last-​minute exchange and we were lucky to get it in August. I wasn’t quite sure what to expect because there are some not so nice reviews online and older pictures that are posted that do not depict the reality of the property.
That being said my expectations are generally not of Marriott quality because I’m staying at a time share. I expect clean comfortable quiet units and amenities such as a nice kitchen the pool and hot tub. Needless to say this property certainly met all those expectations and more. We arrived at 4 PM and drove through the entrance on route seven and the property is just beautiful the grounds are immaculate our unit was opposite the pool and it was extremely quiet well-​maintained had a comfortable mattress all the appliances worked. We didn’t have any problems the entire week here it was very lovely we had a two bedroom unit. We did see a large black bear on the property during the week which was the highlight of our week! Thankfully we were in our car when we saw him.
The units have been updated they have several large flatscreen TVs new kitchens new mattresses it all seems freshly painted and well-​maintained.
I enjoyed the peace and quiet in the fresh air– there’s a lot of things to do here in the Berkshires or you can do nothing. We did like to go to Guido’s market about every other day and shop there great selection of food. Also in the summer there are numerous farmers markets in Lenox, Lee, Pittsfield and west Stockbridge– ect.
There’s an indoor and outdoor pool hot tub by the indoor pool which we did not use because there’s a really good hot tub inside the bathroom of the units. Also a great balcony for sitting outside and viewing the pond area.
I would highly recommend staying here the property itself is historical and beautiful– The staff seemed helpful enough but they do leave early. Don’t expect phone service here in less you have Verizon. my biggest complaint if I had a complaint would be the Internet was very slow to nonexistent in some parts of the unit. One last note if you’re sensitive to noise are smaller units downstairs and if there are children or families staying on top of you can get loud I’m sure with the stairs and the washer dryer right there outside your door so I would recommend a top floor unit such as we had. Although there was no one staying downstairs this week.
Pets are not allowed here but they did accept my ESA dog.

Surprised at some ‘iffy’ reviews. Place was terrific. Beauty of the property is seen as soon as you arrive. We had a lovely corner one bedroom on the pond with a great layout. Office people were helpful and friendly. I’d go back any time. Note-​we did go off season. Feelings might differ if place were packed.

I had a very difficult time figuring # of stars. The unit we stayed in (myself, my husband and our 4 yr old) was much more than we expected. I had read other reviews, maybe on Expedia, that talked about outdated furnishings, etc. We were very pleasantly surprised at our unit — clean, spacious and had what we needed. The front desk however… yikes! I called before showing up, to let them know we were getting in a day late, seemed I was bothering the woman who answered the phone. Tried to make small talk while checking in — very little interaction. I changed my towels mid-​week and again it was like I was bothering the employee at the front desk. We check out, return home and I realize we left a child’s DVD in the DVD player in the room (that was on ³⁄₁₅). I call the next day to report this, stating the DVD belonged to my local library and I’d really appreciate help in getting it back. That started 1 week of (runaround) phone calls. I am fully aware this was my fault, I forgot the DVD but really did not think it a big deal to try to get this DVD back. A couple of conversations went along the lines of «if it’s there the cleaning crew will find it» me: «I checked out already» reception: «well then it wasn’t found» me: «did they look in the DVD player, that’s where it its» reception «if it turns up we’ll let you know». One shining light in all this was Rebecca. She actually called the unit, in an attempt to reach the new occupants. Left messages tho they were not returned. I spoke to reception again after checkout time, 1 week after I left (³⁄₂₂). I was told Rebecca personally walked over to the unit after the guests left and got the DVD. Since they missed the mail pickup that day, it would go out Monday. When I didn’t receive it Friday (³⁄₂₈), I called again and Rebecca answered. I thanked her profusely for her help and mentioned I still hadn’t received the DVD. She seemed to look around and lo and behold, the DVD was still sitting on the desk. Rebecca took my info again, stayed on the phone with me while looking for stamps and told me it was going in the mail. So, now I’ll wait a few more days. I apologize for the length here but really, Management, the front desk personnel get 1 star. Rebecca is the saving grace.

I have been coming here every year since I was in my mother’s womb, literally. It is such a great place for relaxation.
Pros: I’ve seen a lot of changes here since I was younger, but the grounds are always impeccable. They are very well maintained. Great place to enjoy the Fall foliage
Cons: The condos I think need some updates, but I mean, it is the country so you shouldn’t expect everything to be so modern.
Tips: take the bikes out

Beautiful locale in Lenox. Close to everything the Berkshires has to offer. Facilities are awesome includes indoor and outdoor pool, weight room with new machines. The vistas and acres of beautiful grounds are just gorgeous.