Starcycle

So helpful, I got a flat on my Roadking way out in the sticks. I limped it into their shop and they went right to work. They had the tire, rounded up the owner /​mechanic on a Saturday to come in and mount the tire. The price they quoted was very fair especially in light of the circumstances. I got a call while having lunch that the tire was fine and they just needed to change the tube… Honest people doing a real solid for a stranded biker. Thanks guys!

!!! Charged $ 310 for nothing cancelled order!!! Called these guys looking for a complete exhaust system they said they had one for $ 310 after doing my own research found it was not the right part called and cancelled… After canceling the order same day within hours magically they still took the time out of their busy f&$@”(g day to charge my card for some piece of s$&t pipes that wouldn’t even work on my bike … Then when I called this morning to tell them instead of refunding me my $ 310 they charged it to my account and the arrogant scum bag kept trying to explain it was my banks fault lol ass clowns trying to push parts that will not work just to make a buck

Had to stop here after the ranger at Hungry Valley stopped me and checked my spark arrestor which was non existent. It was my fault for not paying attention and checking it.
She referred me to Star Cycle, so I headed over there to see if they had what I needed. I removed the end cap and had one of the techs look for the screen. After a little searching we found one that worked.
I purchased it, installed it and it works great. Good service and I’m glad that they had the part in stock.
I had a great day at Hungry Valley thanks to Star Cycle and they even let me borrow their allen wrenches.
Thanks again guys…

Ordered some stuff for my Harley on 2 different occasions and the customer service was great both times. Items were shipped out same business day and had tracking numbers along with them. Prices were good and I received my items in a few days. I will defiantly do business with them again.

Hope this shop goes out of business!
I’ve spent whole morning in Redondo beach calling around to find jet kit for my 2009 KLR650 so I can get it installed that day and head down to Mexico to join some friends.
Josh (one of guys working there) confirms twice over phone that they have in stock and that they’re gonna save it for me. I bother my friend to drive me 200 miles (100 miles each way) for 5 hours just to get this kit same day.
We finally get there, the kit they have is not for 2009 KLR650???
Still in disbelief, Josh tells me that they can ship me right kit in next 3 days and they’re gonna pay for shipping.
I tried politely explain that I needed kit that day and that THEIR MISTAKE not only wasted half of my day, but it messed up my whole trip, and it wasted my friend’s time and gas. I asked if they can at least give few bucks to my friend for gas since at that point it was too late for me to find this kit elsewhere. If they were to do this and apologized for it, I wouldn’t be posting this review.
They said they’re not gonna do that. In other words all my and my friend’s trouble, wasted time, messed plans, gas expenses, which was ALL THEIR FAULT meant nothing to them.
Chris Stiles (who apparently owns this company) is a classless, ignorant guy with no basic human skills. He showed no understanding or willingness to do anything about it at which point we left still in disbelief.
Absolutely HORRIBLE CUSTOMER SERVICE and I really wish you take your business elsewhere.