USA Auto Service

This place is a fucking joke.

Whenever I come to USA Auto Service, I always get greeted BEFORE I enter the door with the warmest most sincere service anywhere in the city! Ezekial has the greatest hair and Juan is the most knowledgable mechanic around! If you need anything done, these guys are YOUR guys!

Great place friendly staff good mechanics!
Quick and easy just the way I like auto stuff.
I pulled in off of Decatur blvd in Las Vegas in need of a smog check. Pulled in no apt sat down watching fast and furious 7 in the waiting area! Nice touch!
Anyway had me in and out with the certificates I need to get registered.
Great price as well, can’t beat it.
11.99 for the fast and friendly smog check,
I’ll be back next year at renewal time.

USA auto service is the best place for a smog check. Cheap, fast, convenient, and great customer service behind the counter. Las Vegas is lucky to have USA auto service in the valley.

I always go to USA Auto Service for my smog checks and oil changes. While I usually go to the location on Ft. Apache/​Trop, since I was on this side of town I decided to give them a try. I was quite impressed. Smaller shops are usually lacking in the waiting lounge amenities, but wow, this place has a 50″ TV, coffee, and even Winchell’s donuts! The representative was courteous from the time I arrived until the service was complete. I was in and out in less than 20 minutes. Thanks!

I came in for a smog check today and had a very poor experience.
Whenever I see a sign on the wall soliciting Unilocal reviews it just makes me skeptical from go.
The guy at the counter was friendly enough and I was under the impression that my whole visit could not be easier. I have a late model car with no issues, I am just stopping by for the certificate and in the event that their service is good, I will return.
30 minutes later I check on my car and see the hood up, my glove compartment on the floor with everything dumped out, all my filters out and a guy with a clipboard going down a list of potential «upsells».
I tell him I did not want an inspection, I am just here to get a smog check. But of course, how stupid of me, since apparently I signed off on the receipt which clearly shows a vehicle inspection. The mechanic goes on to tell me that since they are a complete auto shop the DMV requires it which he then backtracks a bit and tells me I can decline the inspection.
At the counter earlier the nice guy who checked me in had asked if I wanted a brake inspection and I declined. But of course, in line with almost every experience I have had with auto shops in this town, make sure to read the FINE PRINT because you know they will do everything to sneak something by you.
So while I started with a receipt that shows me getting a vehicle inspection, I now have a modified receipt which shows I declined it from the start.
Despite this experience I would not have written this review if not for the fact that the guy who had been working on my car walks into the reception area and slams my keys down on the counter clearly upset. Apparently his good humor hinged on me buying a new cabin filter.
After reading some of the other negative reviews I plan to have a comprehensive inspection done just to make sure they didn’t «accidentally» wack something out of place.
This auto shop is just one more example of a business that only treats you well when the experience is on their own terms. Woe to those who come bearing coupons and a small budget.

Quick and easy! The guys were super helpful and extremely nice! I recommend anyone to go to them.

Best experience ever at a autoshop. Went in for a trans flush and they pretty much diagnosed my car for free, unfortunately I wasn’t prepared for them to tell me I had major issues with my car that needs to be fixed. They still worked with me with the price and hooked it up! Def will go back.

Fast and friendly service. Clean waiting area with tv, coffee, water, and lots of chairs. Smog check done for less than $ 8!

Everyone I interacted with here was very pleasant.

I went in for an Oil change and tire rotation. All was great right until I discovered that one of the rims on my (less than a year old) car was damaged. I mean the whole mid section had deep scratches, it even looked cross hatched. My theory is during the tire rotation the mechanic dropped the tire. That was on October 8^th.
When I asked about the damage a list of unacceptable events and crude customer service happened.
1. I asked about the damage and inspection was done.
2. The inspection questioned my integrity and whether I was lying about the issue.
3. They questioned my intelligence, did I hit a wall? They argued with me as if I wouldn’t have noticed that. That may have been a good theory but only the mid section of the rim was damaged but not any other part of the car, so if I hit a wall, wouldn’t it make sens that I would have some damage to the actual car.
4. After the inspection, They promised to review cameras and would get back to me.
5. A week and a few phone calls later, I haven’t heard a thing.
6. Finally was told to send them pictures of the damage to a specific phone number so they can further investigate. I did.
7. I yet to hear anything or talk to someone else besides the clerk. Today is October 28^th, that’s 20 days of waiting on who know what. Does it really take that long to look at cameras?
I love my car, it’s nicer than my home and I spend more time in it too. I baby this thing, it’s one of the only nice things I have and I don’t fully own it. I’m like most people, I’m making payments. So any damage done to it, I take serious.
Now, I’m not asking USA Auto for money, I just want them to review the cameras and IF they are at fault to take care of the damage. That’s it.
*** But seeing as its taking this long to do anything only indicates that YES, they have reviewed cameras, and that they know they are at fault. They simply don’t want to take ownership of the issue. They probably deleted the evidence by now.

I definitely recommend this place for smog great customer service from Laura I will be going back for future services

I hate this time of year. Smog check season. I have a 2003 Mitsubishi Montereo that I love and I want to keep on the road. I saw their sign of $ 7.77 smog check thought it was a great deal because I usually pay $ 20 at the little hut by the gas station. I decided to go to USA auto because of the great deal and I didn’t have to print anything. When I got there the staff was nice and friendly. They did the smog check and of course it did not pass. I know it’s an older car with close to 180k in miles so I know it’s gonna take some cash to keep it running. The mechanics took a look at it and they said I needed a new oxygen sensor. Not the end of the world. So they installed it and I drove around for a while. Came back and I passed smog! So happy I can hold on to this gem for another year. Go USA!!!

This location is quite remarkable! They welcome you right away, they were nice and friendly. The oil change was quick and efficient and even provided recommendations for next time. I like that they give you a preprinted sticker for your next oil change. They also give you coffee and have a TV available for when you wait.

Great customer service. Greeted with a NICE welcome and Beautiful smile. Very clean inside. Fast service. Came in for Smog check & Oil change. Love the coupon. I was able to save a few dollars and have a flush done. I highly recommend this place.

I went in a few days ago (August 31^st) for my ’06 Colorado for a bad starter. Turns out when I got it to the shop, George the technician diagnosed it as a bad ignition switch and relay within a couple of hours. I am very surprised with their excellent customer service and skills. Repairs and labor comes with a 12mo/12,000 miles. Will definitely come back if any of my cars have problems and I highly recommend this place!
Back again (September 4^th) for a smog check.
$ 7.77 when you check in using Unilocal

I came in for a smog check. 11 bucks is already pretty good but I checked in for the $ 7.77 deal. Can’t beat that price! Great customer service too!

Looking for a good cheap place for a smog inspection and landed on this place because of their good reviews. Smog inspection was fast and only cost $ 11, but if you check in on Unilocal you get a discounted rate of $ 7.77! But they’re also a full service shop with certified ASE mechanics. I wasn’t presure into an upsell and they did everything I asked for. Will come back again.

This place is amazing! They have great prices and excellent customer service. The manager Yohanna was super friendly and so were the mechanics that I spoke with. I appreciated that the mechanic did not make me feel ignorant when explaining the work that needed to be done. Yohanna went out of her way to make sure I was treated right and that was very much appreciated. She also discussed financing with me and now I don’t have to stress about one larger repair bill. I am so amazed by the service I received today.
I definitely recommend U.S.A Auto Service on Decatur for your auto repair needs! They really are the one stop for all your automotive services.

7.77 for Smog when you check in.
Very friendly and happy employees… will definitely come back!

Following my last oil change at USA auto…
A couple days after my home owners association left a note telling me to clean the oil on my drive way or I’d be fined.
I look on my driveway an what do you know. There’s a bunch of oil under where I park my car!
Before this my car didn’t leak any thing.
So I look under my hood an oil is all over the engine, it’s a big mess. Seeing this I decide to take it back to usa auto to have them explain what the problem is.
I check my car in and I’m waiting over an HOUR. They tell me the person who worked on my car prior to them broke a vent tube leading from the valve cover and they jury rigged it. So now the vent is blocked with a bolt instead of the tube being connected to let air pass through. Now oil spills out of the dipstick.
Funny. I’ve had the car 2 months with no issues, under the car was dry with no so sign of leaking an the engine bay was clean prior to these guys changing my oil.
They bring me out to the garage to show me the problem and explain they can give it a temporary fix or if I want to pay for them to fully fix it they will.
Needless to say I took my car away and I’m having my buddies car shop in north Vegas fix it. Not convenient. But why would I have these guys work on my car if they broke shit on it already?
This shop is very shady from my experience.